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Lead the team who create the partner-facing Aiven platform with strong emphasis on customer engagement and satisfaction. Balance requirements from multiple stakeholders to deliver the best roadmap for partners. Drive technical execution of existing and complex new partner integrations, serving as primary engine for expansion. Combine technical leadership with operational excellence; manage pipeline of new region launches, service extensions, and critical platform upgrades while collaborating on overall product roadmap.
Job Responsibility:
Customer management & communication including requirements gathering, partner feedback advocacy, and regular status updates
Engineering Resource Management & Optimization including resource allocation, team structure development, and performance management
Delivery Execution & Process Improvement including project planning, delivery orchestration, process optimization, and risk management
Team Leadership & Development including technical decision making, cultivating psychological safety, talent acquisition, and interviewing/onboarding
Requirements:
Proven track record of leading diverse and distributed teams to successfully deliver software products
Strong product sense to drive products towards meeting customer needs
Excellent communication skills in English
Ability to bring order and clarity to a dynamic, ambiguous environment
Experience in recruiting engineering talent and building high-performing teams
Experience with agile software development methodologies
Good knowledge of VM-based cloud infrastructure fundamentals
Experience with Python and PostgreSQL in modular/distributed systems
Deep understanding of release management and testing best practices
Genuine interest in solving complex technical challenges with customer-focused solutions
What we offer:
Participate in Aiven's equity plan
Balance work and life with hybrid work policy
Choose equipment needed for success
Professional Development Plan budget for learning opportunities
Holistic wellbeing support through global Employee Assistance Program
Global Time Off Commitment (Parental and Sick Leave, Personal Time)