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Engineering Manager oversees the daily operation, maintenance, and repair of all hotel facilities, including guest rooms, public spaces, and back‑of‑house systems. This leader ensures the consistent performance of major building systems - HVAC, refrigeration, electrical, mechanical, plumbing, and life‑safety—while supporting departmental leadership. This role requires strong technical expertise, hands‑on troubleshooting ability, and the leadership presence to guide a diverse engineering team in a fast‑paced, design‑driven environment.
Job Responsibility:
Oversee the maintenance and repair of all property assets to ensure optimal functionality and guest satisfaction
Lead, train, schedule, and coach a team of engineers and technicians, fostering a culture of accountability and service excellence
Support the Engineering leadership in managing departmental operations, special projects, and capital expenditure planning
Respond promptly to emergencies and operational issues, ensuring minimal disruption to guests and colleagues
Maintain all guest room equipment, public area systems, and back‑of‑house infrastructure including kitchen, laundry, mechanical, electrical, and HVAC systems
Interpret and work from blueprints, schematics, and technical manuals
Develop and implement preventive maintenance programs to extend equipment life and reduce operational costs
Assist in ensuring full adherence to - NYC Local Laws
Maintain accurate documentation for inspections, permits, testing, and compliance reporting
Coordinate with third‑party inspectors, city agencies, and approved vendors to ensure timely completion of mandated work
Partner with Housekeeping, Food & Beverage, Front Office, and other departments to prioritize maintenance needs and support seamless hotel operations
Communicate effectively with guests and colleagues regarding maintenance concerns, repair timelines, and safety precautions
Maintain accurate records, logs, and documentation for audits, inspections, and regulatory compliance
Manage departmental budgets, procurement, and inventory of tools, parts, and supplies
Work closely with vendors and contractors to ensure quality, cost‑effective service delivery
Utilize hotel systems such as HotSOS, Opera, Kronos, and Microsoft Office to track work orders, labor, and operational performance
Requirements:
Minimum 3–5 years of progressive engineering supervisory or management experience in a hotel or building environment
NYC hotel experience strongly preferred
Strong working knowledge of HVAC, refrigeration, electrical engineering, mechanical systems, and life‑safety systems
Experience with NYC building codes, Local Laws, and regulatory compliance processes
Ability to read and interpret blueprints, schematics, and technical documents
Experience working in a union environment preferred
High energy, entrepreneurial spirit, and a motivational leadership style
Excellent organizational, interpersonal, and administrative skills
Clear, concise written and verbal communication skills
Proficiency with hotel systems such as Opera, HotSOS, Kronos, Rex, and standard computer applications
Ability to work a flexible schedule including nights, weekends, and holidays
Demonstrated ability to work effectively with individuals from diverse backgrounds
A true desire to satisfy the needs of others in a fast‑paced environment