This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Implements and executes capacity and capability management under the guidance of the Engineering Manager
Ensures effective workflow by engaging with cross functional leads and customers in order to understand scope of projects and technical needs to assign resources effectively
Responsible for driving process improvements to ensure financial results are achieved
Typically supports local members of a team but may support remote employees in other locations
Drives a high performing team by managing the performance and development of team members
Operates effectively in the UL matrix to actively support and drive high performance culture changes, transformation efforts and people engagement
Holds team and self accountable for results, assists engineering Manager in defining goals and performance objectives and metrics to execute strategy
Develops and coaches by providing, training, career counseling, feedback, guidance to drive high performance and morale
Ensures understanding of and compliance with all established policies and requirements
Increases customer loyalty, anticipates customer needs and provides proactive solutions
Gathers, shares and responds to customer feedback
Coaches and mentors employees to do the same
Supports sales by building relationships with customers, requiring a deep understanding of what is in pipeline, obtaining feedback on how UL can do better, what is working well and identifies actions and solutions
Provides direct support to customers and team by providing technical guidance and engineering judgment to complete projects and address all issues arising needing resolution (i.e. customer complaints, unusual requests, technical advice)
Ensures quality and adherence to policies and standards requirements
Leads and/or participates in discussions to drive business initiatives through brainstorming discussions
Empowers and holds team accountable to find new opportunities to effectively drive growth & financial goals (revenue, profit, enterprise value, etc.)
Delegates Project Handlers to establish the appropriate test programs
Supports and guides project handlers to ensure compliance with requirements, changes in project scope or specifications and customer notifications
Explains UL family of company's policies, procedures and requirements, negotiates completion dates and sample requirements, and ensures an effective experience with the UL family of companies
May handle some projects and/or act as lead reviewer to support workflow and demand
Communicates and exemplifies ULs Vision and Mission
Leads, promotes and embraces change through self and team
Collaborates and builds trust within the organization and with customers to meet or exceed their expectations
Develops strong, flexible cross-functional networks and global relationships to promote becoming the fastest, highest quality and most customer-friendly organization
Coaches and mentors employees to do the same
Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices
Performs other duties as directed
Requirements:
University degree (equivalent to a Bachelors degree) in Business Administration, Management, Engineering or related field plus generally five years directly related experience
Lean Sigma Green Belt or Lean Leadership Training, Gage R& R experience or equivalent preferred
Demonstrates knowledge of how decisions impact business results, working with a diverse team and planning and thinking strategically
Demonstrates the ability to manage employee performance using performance expectations and goals and responding to employee relations issues
Demonstrates the ability to lead in a Lean Sigma organization
Demonstrates the ability to make the complex simple and present information in a concise, relevant and powerful manner
Demonstrates the ability to analyze and interpret analyses, data, process documents and plans
Demonstrates the ability to take calculated risks and plan for contingencies
Demonstrates the ability to listen, learn and teach
Demonstrates awareness of the challenges of working in diverse cultural environments
Demonstrates proficiency in local language and basic English
Demonstrates customer collaboration, project management and business acumen skills