Engineering Manager, PagerDuty

PagerDuty

Location:
Canada, Toronto

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

137000.00 - 207000.00 CAD / Year

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Job Description:

PagerDuty is seeking an Engineering Manager to lead one of our customer-focused and high-performing teams within our Incident Management group! You will be responsible for managing a team of software engineers who build and evolve the analytics and insights capabilities of PagerDuty’s incident management product. This is an exciting opportunity to lead a strong team that transforms raw incident data into actionable insights.

Job Responsibility:

partner closely with Product Management and senior engineers to create a vision and roadmap for incident analysis capabilities
work with Engineering, Product, and UX stakeholders to deliver intuitive, actionable incident analysis/retrospective features
champion clarity and usability in the incident analysis experience
interact with internal engineering teams to resolve dependencies and integrate analytics across the PagerDuty platform
make pragmatic trade-off decisions on resourcing and priority
collaborate with other engineering leaders at PagerDuty
measure impact by partnering with Product and Design on defining success metrics
support your team’s on-call rotation or incident command rotation
learn PagerDuty’s culture and values and be a strong proponent for them

Requirements:

8+ years of overall experience in Engineering
2+ years of Engineering Management in a SaaS organization
proven experience building user-facing web applications or data-driven platforms

Nice to have:

experience working with large-scale data systems, analytics platforms, or data pipelines
strong sense of urgency toward action
ability to think and act strategically in close partnership with Product to shape the incident analysis roadmap
demonstrated ability to hire and develop engineers at varying levels of experience
excellent communication skills across all levels of the organization
deep understanding of Agile principles
technical depth to engage in design/code discussions

What we offer:

competitive salary
comprehensive benefits package
flexible work arrangements
company equity
employee stock purchase program
retirement or pension plan
generous paid vacation time
paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty
paid parental leave
paid volunteer time off
company-wide hack weeks
mental wellness programs

Additional Information:

Job Posted:
October 02, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Engineering Manager