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RedCloud Technology is seeking an experienced Engineering Manager to lead a team dedicated to building and scaling our platform and related services. Your team will work with a modern tech stack including technologies such as AWS, C# .net, React, and Node.js to solve complex challenges for our global marketplace. In this role, you will build a culture of technical excellence and collaboration, drive the delivery of exceptional software, and see the direct impact of your team's work. You will guide your team through complex technical challenges to deliver robust and scalable solutions. You will foster an environment of ownership and accountability, guiding your team to deliver high-quality software predictably and efficiently. We are looking for a leader who is skilled in developing engineers, fostering collaboration, and building a strong partnership with product management.
Job Responsibility:
Empowerment, career path and job satisfaction for their team
Delivery by the team
Architecture of their area
They look after the delivery of the team assisting them with planning and estimation, they are accountable for the teams delivery against the roadmap and partner with the product manager to build out the delivery timings
You own the delivery throughput of your squad within the pillar, empowering them to deliver value to our customers
Provide a safe team space that engineers feel free to hold each other to account and improve the team (and business) working practices
Instill a no-blame culture helping engineers learn from mistakes
Engineers feel they are supported to grow in RedCloud, progressing in their careers
We have a pool of readily available engineers ready to take the next step thereby protecting against the need to hire into senior positions
Engineers are given the feedback they need to continue growing and achieving with RedCloud
Own the support for your area of the product
Ensure P0/P1 issues worked by the team are handled swiftly and efficiently
Communicate to senior stakeholders updates on when outages will be resolved
Reporting of delivery and team metrics allows the business to keep a view on performance of the teams as well as facilitating effective road map planning
As the need arises be responsible for the hiring of new engineers into your team
Join in and assist with strategic initiatives across engineering
Requirements:
Experience leading software engineering teams, whether as an Engineering Manager, a Tech Lead, or a senior engineer
A track record of successfully delivering complex, high-quality software projects
Demonstrable experience in people management, including performance management and career development
A solid understanding of agile delivery frameworks and experience in refining team processes
Excellent communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders
Comfort with using data and metrics to guide decision-making and report on team performance
Experience with cloud technologies, global systems, modern software architecture, and the application of AI in the development lifecycle (e.g. code assistants, automated reviews)
A genuine interest in mentoring, coaching, and developing engineering talent
What we offer:
25 Days Annual leave, increasing to 26 days after 12 months in the business
Enhanced Company Pension (Matched up to 5% & Salary Sacrifice)
Healthcare Cashplan with Medicash
Private Healthcare with Aviva
Life Insurance with AIG
Happl, our benefit platform which provides access to pre-negotiated discounts on a wide variety of services including entertainment, food, and fitness