Engineering Manager Job at Aiven Deutschland GmbH (Toronto)

Job Description

We’re a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to help developers, builders, and creators bring their ideas to life with speed and simplicity, by providing a cloud data platform that makes open-source databases, search, streaming, and application infrastructure easily accessible to everyone. The Role: We are looking for a skilled Engineering Manager to lead our App Layer Platform team. This is a critical role focused on providing a reliable, scalable and secure platform for Aiven’s app layer. You will report to the Head of Developer Experience, working closely with your engineering team and product manager to drive revenue through three core responsibilities: Operational Excellence: Ensure the delivery of our App platform GA offering and its reliability, scaling and security. Customer Satisfaction: Support our existing external customer base by resolving escalated support issues and collaborating with them to understand and solve their needs. Platform Optimization and Differentiation: Ideate and develop innovative new features that enable the App platform to support current and future use cases in rapid, resource-optimised and cost effective ways.

Job Responsibility

Strategic Planning: Partner with the Product Manager and Domain Head to create the team's roadmap, balancing business growth with essential engineering initiatives
Project Management: Oversee the team's backlog and projects, providing clear, timely, and actionable updates to stakeholders on progress and potential blockers
Leadership & Delivery: Champion a culture of urgency and ownership to deliver impactful results
Team Enablement: Empower your team to act as 'product custodians' by consistently addressing foundational and production issues
Performance & Development: Provide clear goals and feedback to manage expectations and drive both individual and team performance
Team Facilitation: Lead team meetings, such as planning sessions and retrospectives, to continuously improve workflows and delivery
Culture Building: Foster a psychologically safe, high-trust environment where curiosity and healthy debate are encouraged
Collaboration: Ensure effective communication and collaboration both within the team and across the wider organization across Europe and American timezones
AI Enablement: Lead the team enablement and adoption on AI coding tooling

Requirements

Leadership: People Leadership: A proven track record of leading diverse teams, from junior to senior engineers, to successfully deliver software products
Product Thinking: A strong product sense that enables your team to design innovative, cloud-native products that stay ahead of the curve
Communication: Excellent communication skills in English, with the ability to effectively engage directly with customers
Adaptability: The ability to bring order and clarity to a dynamic, ambiguous environment, a trait essential in a fast-growing tech company
Team Building: Experience in recruiting engineering talent and a deep understanding of what it takes to build and retain high-performing teams
Agile Expertise: Experience with agile software development methodologies
Technical skills: App platform: Extensive experience with containerization and workload orchestration at scale
Reliability Engineering: Can develop and enforce SLAs, SLOs, and SLIs
Able to support capacity planning and system risk analysis
Comfortable with managing the operation of a production system
Distributed Systems: Experience in building, designing, and operating distributed systems in a multi-cloud, multi-region, multi-tenant environment
Observability: A good grasp of monitoring and observability tools, and the judgement on how to use them to support development and operations
Software Delivery: Deep understanding of release management and CI/CD best practices to own the delivery pipeline
Problem-Solving: A genuine interest in solving complex technical challenges with customer-focused solutions

What we offer

Participate in Aiven’s equity plan
Balance work and life with our hybrid work policy
Choose the equipment you need to set yourself up for success
Use your Professional Development Plan budget for learning opportunities
Receive holistic wellbeing support through our global Employee Assistance Program
Inquire about our Global Time Off Commitment (Parental and Sick Leave, as well as Personal Time)
Enjoy country-specific benefits for our global cast

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