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The Applied team safely brings OpenAI's technology to the world. Our team launched ChatGPT, Advanced Voice Mode, Deep Research, and many other products, supporting scalable infrastructure and driving safe, responsible deployment. Our customers rely on our APIs to build transformative products, while we ensure responsible usage and platform integrity. The Integrity team, within Applied Engineering, safeguards our platform by proactively identifying misuse, preventing abuse, and protecting users. We're seeking an experienced, hands-on Engineering Manager (Web Safety) to shape the future direction, architect advanced system protections, and lead a focused team of senior Machine Learning Engineers (MLEs).
Job Responsibility:
Architect and build next-generation system protections, directly contributing through hands-on design, model training, and deployment strategies
Lead and manage a small, senior team of Machine Learning Engineers, empowering them with clear direction and autonomy
Collaborate closely with Research, Safety, Product, and Policy teams to leverage existing tools and drive cutting-edge advancements
Utilize state-of-the-art models to detect and prevent problematic content effectively
Establish robust evaluation frameworks and metrics, clearly measuring progress and identifying areas for improvement
Support your team's professional growth and maintain high performance through mentorship and clear career progression
Requirements:
Extensive hands-on experience managing machine learning teams, ideally in web safety, content integrity, or related domains
Successfully trained, fine-tuned, or distilled LLMs and traditional ML models to solve real-world business problems
Enjoy being deeply involved technically—actively designing solutions, training models, and guiding deployment processes alongside your team
Excel at collaborating across teams to integrate existing tools and thoughtfully architect new solutions
Possess strong emotional intelligence, empathy, and the ability to effectively connect with colleagues
Embrace ambiguity and rapidly changing circumstances as opportunities to create clarity, structure, and impactful solutions
What we offer:
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends