Engineering Manager, Trust & Safety Job at Fin Capital (Chicago)

Senior Platform Manager, Trust and Safety

As a Product Manager in the Trust & Safety team, you will identify customer pain...

Location

United States

Salary:

177000.00 - 208000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

5+ years product management experience
Prior product, operation, or engineering experience in security, trust, safety, risk or fraud
Outstanding written and verbal communication ability to a diverse stakeholder audience, including a global team of C-level executives, product, and technical stakeholders
Strong analytical, troubleshooting, and problem-solving skills
Experience building machine learning products or technical product management
Experienced in design, and hypothesis driven product development
Entrepreneurial drive to achieve stretch goals in an innovative fast-paced environment
Exceptional collaboration, partnership and influencing skills with the ability to work in a global environment across multiple locations and time zones to drive consensus across teams
Experience leading teams through ambiguity, and high stakes trade off decisions

Job Responsibility

Creating vision and strategy for Trust & Safety products and platforms
Leading a cross-functional working group of engineers, data scientists, designers, operations experts, and policy experts to ensure alignment, execution, and launches
Maintaining product backlog and the product roadmap. Own prioritization process of product solutions based on business value and customer impact
Defining goals and success with clearly measurable objectives and key results
Building alignment across product teams (inside and outside of Trust & Safety), and Leadership/Executive teams
Anticipating bottlenecks, making tradeoffs and balancing the business needs, customer needs, versus technical or operational constraints
Presenting product roadmap and status to the business and Airbnb leadership on an ongoing basis. Communicate concisely and influence outcomes
Evaluating new product opportunities and bring forward proposals (buy, build, partner solutions) for new capabilities with data and users at the forefront
Developing short term plans aligned with long term goals to iteratively build platform capabilities to defend against fraud, abuse, safety, unwanted bad activities, etc
Becoming the thought leader and entrepreneur that others within Airbnb look up to for knowledge, processes, and methods on building products and platforms

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Manager, Trust & Safety

We are seeking a Trust & Safety Manager to lead our Support and Trust & Safety t...

Location

United States

Salary:

200000.00 - 225000.00 USD / Year

Zora

Expiration Date

Until further notice

Requirements

7+ years of experience in Trust and Safety, Compliance, or related fields
At least 2+ years in a management role
Proven success building and leading Trust & Safety and Support functions, including policies, workflows, and team structures
Deep understanding of fraud prevention, impersonation, content moderation, and compliance requirements
Experience with creator platforms, marketplaces, or crypto ecosystems strongly preferred
Skilled in handling public-facing user disputes and crisis communications
Proficient with tools for user reporting, content moderation, behavioral analytics, fraud detection systems, and blockchain data analysis

Job Responsibility

Team Leadership and Management: Manage and grow a Support and Trust & Safety team, ensuring operational excellence and high-quality resolution of user issues
Define performance metrics, training programs, and quality assurance processes that scale with company growth
Serve as the escalation point for sensitive Trust & Safety and Support issues
Policy and Process Development: Design and implement Trust & Safety policies, playbooks, and workflows covering community guidelines, impersonation, fraud prevention, and intellectual property
Create proactive monitoring systems and escalation pathways for high-risk behaviors
Ensure policies are operationalized across Trust & Safety and Support teams, with clear communication to users
Industry Specific Risk Navigation: Develop frameworks tailored to the crypto ecosystem, addressing risks such as impersonation, abuse, and fraudulent activity
Collaborate with product, engineering, and legal to build safety features and align enforcement with evolving regulations
Continuously assess regulatory and market shifts in crypto and design strategies that protect both the platform and its users
Crisis Communications and Escalations: Lead crisis management and communications when platform disputes, fraud, or community issues escalate publicly

What we offer

Remote-First Culture: Work from anywhere in the world
Competitive Compensation: Including salary, pre-IPO stock options, token compensation, and additional financial incentives
Comprehensive Benefits: Robust healthcare options, including fully covered medical, dental, and vision for employees
Retirement Contributions: Up to 4% employer match on your 401(k) contributions
Health & Wellness: Free memberships to One Medical, Teladoc, and Health Advocate
Unlimited Time Off: Flexible vacation policies, company holidays, and recharge weeks to prioritize wellness
Home Office Reimbursement: To cover home office items, monthly home internet, and monthly cell phone (if applicable)
Ease of Life Reimbursement: To cover everything from an Uber home in the rain, childcare, or meal delivery
Career Development: Access to mentorship, training, and opportunities to grow your career
Inclusive Environment: A culture dedicated to diversity, equity, inclusion, and belonging

Fulltime

Software Engineer - Trust & Safety

As a webhost, millions of project builds flow through Vercel each day, and the f...

Location

United States , San Francisco

Salary:

194000.00 - 294000.00 USD / Year

Vercel

Expiration Date

Until further notice

Requirements

At least 4+ years of experience managing technical teams, or 6+ as team technical lead in rapidly growing companies
Applied experience building and maintaining scaled abuse detection and restriction/checkpoint systems in a professional setting
People tell you that you communicate well and you are comfortable with uncertainty
You are excited by nurturing engineers and building engineering teams
You are located in the SF Bay Area

Job Responsibility

Hold a high bar for technical work and teamwork
Build rapport with each member of the team and support them as they level up their skills
Work closely with team leadership, our program manager, and trust & safety sub-teams to synthesize needs into engineering roadmaps
Review and write code along with the team
Participate in and manage the team's on-call rotation
Reduce abuse, fraud, and other harms on Vercel

What we offer

Competitive compensation package, including equity
Inclusive Healthcare Package
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
Flexible Time Off
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

Fulltime

Senior Engineering Manager

CaptivateIQ is transforming the way companies plan, manage, and optimize sales p...

Location

Poland

Salary:

Not provided

CaptivateIQ

Expiration Date

Until further notice

Requirements

Extensive software development experience as an individual contributor
A proven track record as an Engineering Manager leading multiple, distributed software engineering teams
A strong product sense and a proven track record of delivering high-quality results across the full product lifecycle
Experience with B2B SaaS products, from backend services and APIs to the critical user-facing workflows they support
Demonstrated ability to provide technical depth, diving deep into complex architectural problems and guiding senior engineers to sound decisions
A strategic thinker, comfortable setting technical vision over a 6-12 month horizon and managing a complex portfolio of projects
Exceptional interpersonal and written communication skills, with a proven ability to collaborate effectively with cross-functional partners in a remote-first environment
A track record of hiring and developing senior talent, with a passion for helping engineers advance their careers
High sense of ownership and a strong growth mindset
you are a collaborative, humble learner who can thrive in a fast-paced environment

Job Responsibility

Lead, inspire, and grow multiple distributed software engineering teams, fostering a culture of high trust and psychological safety
Develop engineering talent through effective coaching, mentorship, and performance management, with a focus on growing senior and staff-level engineers
Own the end-to-end delivery and operational excellence of your teams' portfolio, ensuring critical user-facing systems are reliable and secure at scale
Partner with Product, Design, and other cross-functional leaders to set a clear vision, prioritize roadmaps, and align a long-term strategy that optimizes for the entire organization
Provide technical leadership and direction by setting architectural guardrails and guiding major technical decisions without being a direct code contributor
Establish and uphold rigorous engineering standards, including SLAs/SLOs, security best practices, and QA processes to accelerate delivery and improve product health
Champion inclusive, async-first practices to ensure your teams, distributed across an ~8-hour time zone spread, can collaborate effectively

Fulltime

Engineering Manager, CDN

You’ll lead the team responsible for Vercel’s CDN, proxy, and edge caching syste...

Location

United States , San Francisco

Salary:

196000.00 - 336000.00 USD / Year

Vercel

Expiration Date

Until further notice

Requirements

8+ years building and operating large-scale distributed systems
3+ years managing engineers (managing managers is a plus)
Demonstrated success leading CDN/proxy/caching/edge or similar high-throughput, low-latency infrastructure
Proven ability to translate business goals into technical strategy and drive cross-org alignment
Track record establishing trust, psychological safety, and clear expectations
skilled at timely, candid feedback
Strong facilitator in technical conflict—you listen, synthesize, decide, and bring the team with you
Competence across HTTP, TLS, caching strategies, load shedding, capacity planning, observability, and cost optimization

Job Responsibility

Lead the team responsible for Vercel’s CDN, proxy, and edge caching systems
Operate critical systems exceptionally (latency, reliability, COGS)
Align the team to product and business goals, translating strategy into a clear roadmap
Set direction, grow people, and create the conditions for high trust, high autonomy, and high output
Balance technical depth with strong people leadership
Code when it’s the highest leverage (e.g., prototypes/unblocking)
Default is delegation, coaching, and alignment

What we offer

Competitive compensation package, including equity
Inclusive Healthcare Package
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
Flexible Time Off
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

Fulltime