CrawlJobs Logo

Engineering Manager, Rider Experience

United States, San Francisco Employment contract 232000.00 - 258000.00 USD / Year · Job Posted May 13, 2026
Apply Position
Job Link Share

Job Description

Rider engineering team develops Uber's flagship rider app and powers hundreds of features across all our product vertical teams. This is an opportunity for a technical leader and strong collaborator who can work with talented people in product, design, data science, operations, and engineering to help build our next-generation consumer experience products. It’s a high impact role where you will interface with major product & platform teams at Uber. You’ll be leaned on to strategically align the team's charter and vision while also managing the execution of the team. In this role you’ll get to wear multiple hats in thinking through operations, product requirements, and build the right capabilities abstracting the common patterns when working on problems. As an Engineering Manager you’ll build and lead teams powering the core experience and drive positive impact for our riders and for the business. The role requires strong communication, leadership and technical chops.

Job Responsibility

  • Lead, manage and grow a team of customer-focused software engineers in delivering and maintaining features that impact millions of Uber riders
  • Mentor and guide the professional and technical development of engineers on your team, and continuously improve software engineering practices
  • Set up the right processes to ensure the team follows best engineering practices
  • Own the craftsmanship, reliability, and scalability of your solutions
  • Bring a passion to stay on top of industry trends, experiment with and learn new technologies, and participate in internal and external technical communities
  • Encourage innovation, implementation of ground breaking technologies, outside-of-the-box thinking, teamwork, and self-organization
  • Collaborate with and across teams to design, build, and ship great experiences for our customers
  • Prioritize stories, features and bugs to deliver the most value to users quickly

Requirements

  • Proven track record of coaching and growing engineers
  • 4+ years of engineering management experience
  • 7+ years experience in engineering
  • Ability to execute and drive product roadmap
  • Managed teams sized 5 - 10 people

Nice to have

  • Strong understanding of technical architecture, system design, and problem solving acuity for sophisticated technical challenges
  • Proven experience in directly managing high-performing engineering teams, leveraging tech leads and senior engineers effectively with clear project plans and timelines
  • A passion for building exceptional user-facing products and experiences, with extensive experience designing and operating mission-critical, high-scale systems
  • Holds a consistently high bar for quality across the board - for your own contributions, for the people you work with, and for the products you work on
  • Deep understanding of full-stack software development with experience leading both backend and mobile engineers
  • Ability to align cross-functional partners and drive consensus across multiple engineering organizations
  • Strong at making data-driven prioritization decisions and proactively driving solutions when challenges surface
  • A strong sense of ownership and accountability, with a genuine personal investment in the success of the product and the team

What we offer

  • Bonus program
  • Equity award
  • 401(k) plan

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Engineering Manager, Rider Experience

8 matching positions

Engineering Manager II, Machine Learning – Rider Pricing & Incentives

About the Team: Uber Marketplace is at the heart of Uber’s business, with Rider ...
Location
Location
United States , Sunnyvale
Salary
Salary:
232000.00 - 258000.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Masters degree in Computer Science, Engineering, Mathematics, or a related field, with 7+ years of full-time engineering experience
  • Proficiency in one or more programming languages (e.g., C, C++, Java, Python, Go)
  • Experience with machine learning and optimization algorithms
Job Responsibility
Job Responsibility
  • Manage a group of SWEs and MLEs working on rider pricing and promotions to develop and implement new machine learning and optimization techniques powering billions of rides around the world, and helping riders achieve their mobility needs
  • Improve the performance of models and algorithms powering pricing algorithms and promotion targeting
  • Own the problem E2E, including working with cross-functional teams to define the product and/or technical roadmap
  • Mentor more junior team members by role modeling ML best practices
  • Collaborate with cross-functional teams to ensure alignment and drive Uber’s ridership and revenue growth
  • Help Uber’s end-users by making mobility options accessible and affordable
What we offer
What we offer
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award & other types of comp
  • All full-time employees are eligible to participate in a 401(k) plan
  • Eligible for various benefits
  • Fulltime
Read More
Arrow Right

Head of Rider Experience, Middle East

Join us in our mission to transform the way people shop and eat, where impact, i...
Location
Location
United Arab Emirates , Dubai
Salary
Salary:
Not provided
deliveroo.co.uk Logo
DELIVER
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A high standard of university-level education
  • 8+ years of experience in program management, consulting, banking, engineering, or a high-growth start-up
  • Excellent problem-solving skills
  • An ownership mindset
  • Experience managing a multi-functional team
  • Experience building scalable processes, tools, and structured change methodologies
  • Strong analytical mindset and comfortable with large data sets
  • Excellent stakeholder management and communication skills
  • Comfortable handling multiple workstreams at the same time
Job Responsibility
Job Responsibility
  • Managing a large team that owns and runs several processes across the scope of the team
  • Building effective, scalable, and efficient frameworks and systems that can be centralized to manage and track several key metrics across our network
  • Make recommendations on how to allocate our resources to ensure the best possible outcomes
  • Ensuring the quality and engagement of riders newly onboarded on our network
  • Track our key metrics, look for unusual trends in our data, and uncover root causes
  • Work alongside other members of the Middle East Rider Operations team to ensure that we operate to budget
  • Provide regular, relevant, concise updates on rider experience to senior business stakeholders
What we offer
What we offer
  • A competitive and comprehensive compensation and benefits package
  • Support with your visa and work permit process
  • Paternity and maternity benefits
  • Excellent learning and development opportunities and access to RooLearn
  • Regular social events
  • Comprehensive medical insurance
  • Access to Headspace
  • Access to our Employee Assistance Plan
  • Life Insurance
  • 25 days annual leave
  • Fulltime
Read More
Arrow Right

Group Product Design Manager, Rider

Uber is seeking a Group Product Design Manager to lead and grow a team of design...
Location
Location
United States , New York; Seattle; San Francisco
Salary
Salary:
241000.00 - 268000.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of Product Design experience
  • 5+ years of management experience, leading and growing product design teams
  • Clear and effective written, verbal, and visual communication skills
  • Experience building products for mobile apps, tablets, and web interfaces
Job Responsibility
Job Responsibility
  • Collaborate with design and cross-functional collaborators to help craft the vision and strategies behind some of the most important and exciting initiatives in the company
  • Set the bar high by knowing what quality looks like and how to help product teams ship at that quality with minimal impact on velocity
  • Hire and coach designers to become the collaborative glue that inspires product management and engineering while also developing their competencies at envisioning what could be
  • Be the voice of the customer and champion solving user problems
  • Help designers develop a wide array of hard and soft skills based on their career goals and what the team needs
  • Run design reviews, crits, sprints, and own some of your own projects
  • Feel comfortable changing elevations quickly, from high-level critical thinking to evaluating research, interaction, and design execution
What we offer
What we offer
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award & other types of comp
  • Eligible to participate in a 401(k) plan
  • Eligible for various benefits (details at provided link)
  • Fulltime
Read More
Arrow Right

Group Product Design Manager, Rider Verticals

Uber is seeking a Group Product Design Manager to lead and grow a team of design...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of Product Design experience
  • 5+ years of management experience, leading and growing product design teams
  • Clear and effective written, verbal, and visual communication skills
  • Experience building products for mobile apps, tablets, and web interfaces
Job Responsibility
Job Responsibility
  • Collaborate with design and cross-functional collaborators to help craft the vision and strategies behind some of the most important and exciting initiatives in the company
  • Set the bar high by knowing what quality looks like and how to help product teams ship at that quality with minimal impact on velocity
  • Hire and coach designers to become the collaborative glue that inspires product management and engineering while also developing their competencies at envisioning what could be
  • Be the voice of the customer and champion solving user problems
  • Help designers develop a wide array of hard and soft skills based on their career goals and what the team needs
  • Run design reviews, crits, sprints, and own some of your own projects
  • Feel comfortable changing elevations quickly, from high-level critical thinking to evaluating research, interaction, and design execution
Read More
Arrow Right

Senior Product Designer, Rider Experience

The Rider Design team is looking for a Senior Product Designer to focus on our w...
Location
Location
United States , New York; San Francisco
Salary
Salary:
180000.00 - 200000.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of product design experience
  • Experience building products for desktop and mobile web
  • Proficiency with Figma or similar tools and prototyping methods
  • A portfolio showing your high-quality, thoughtful UI and UX work
Job Responsibility
Job Responsibility
  • Craft: Deliver designs that are innovative and elegant, buildable and scalable, and are thoroughly documented. Have a strong understanding of business, data, and engineering requirements, and create experiences that deliver customer value
  • Scope: Work on projects of all sizes, from problems that are well-known to those more complex and conceptual, while leading a roadmap in your product area
  • Process: Build a deep understanding of the users you are designing for through data and research, lead the end-to-end design process, solicit and incorporate feedback from experts, translate your designs to build with engineers, and work flexibly with a variety of teams. Design at all levels of fidelity and practice good judgment on making tradeoffs
  • Efficiency: Prioritize and manage your time efficiently, operate with high autonomy, and easily adapt to challenges
  • Communication: Communicate with clarity and persuasiveness, and effectively present your work and rationale to all the relevant stakeholders. Proactively communicate with your team and manager, facilitate design sessions, and collaborate with other designers. Maintain honest and trusting relationships with your team
What we offer
What we offer
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award & other types of comp
  • All full-time employees are eligible to participate in a 401(k) plan
  • Eligible for various benefits
  • Fulltime
Read More
Arrow Right

Engineering Manager, Fulfillment Matching and Indexing Team

The Fulfillment platform is the foundation powering the logistics behind fulfill...
Location
Location
United States , Sunnyvale; San Francisco
Salary
Salary:
180000.00 - 200000.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Computer Science, Engineering, or a related technical field
  • 10+ years of relevant experience in software engineering
  • 2+ years of experience in an engineering management role, leading technical teams through technical leads
  • Strong leadership skills but also deeply technical: Proven experience designing, building, and operating high-scale, backend distributed systems. Requires a solid understanding of technical architecture, system design, and problem-solving acumen
  • Experience with various project management and prioritization frameworks
Job Responsibility
Job Responsibility
  • Lead and mentor a high-performing engineering team, fostering a culture of technical excellence and accountability
  • Actively manage career growth, performance, and skill development while maintaining a high bar for engineering quality and reliability
  • Drive the technical vision and roadmap by translating complex business and product requirements into generic, reusable platform capabilities that ensure scale and reliability across the Fulfillment system
  • Define and execute the technical strategy and roadmap, ensuring close alignment with the broader Fulfillment platform vision and Uber company-wide objectives
  • Drive significant initiatives to scale offers for earning opportunities and develop rules framework to maintain compliance
  • Oversee the design and architecture of highly scalable, reliable, and extensible matching systems
  • Apply a rigorous platform mindset to develop robust data models, defining clear APIs, and building core capabilities for tasks like concurrent matching and job assignment optimizations
  • Ensure that designs maintain a high bar for quality, prevent the accumulation of technical debt, and promote extensible solutions
  • Projects will involve developing data models for new earning opportunities
  • Own the end-to-end execution of critical projects in Matching (e.g., cross LoB matching, multimodal matching)
What we offer
What we offer
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award & other types of comp
  • All full-time employees are eligible to participate in a 401(k) plan
  • Eligible for various benefits
  • Fulltime
Read More
Arrow Right

Sr Technical Program Manager, Rider Mobility

The Uber Technical Program Management (TPM) team plays a critical role in struct...
Location
Location
United States , Seattle; San Francisco
Salary
Salary:
180000.00 - 200000.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience of 4+ years as a TPM or Engineering Manager in a software, SaaS, or systems development environment with an overall experience of 8+ years
  • Strong technical experience in platform development at scale
  • Solid technical aptitude and an ability to understand technical designs, challenges, and risks
  • Excellent written and verbal communication skills and exceptional emotional intelligence
  • Proven strong cross-team and cross-org stakeholder management
  • Strong organizational skills
  • Analytical and truth seeking
  • Data driven: Experience determining effective program KPI’s and using them to measure program success and issues
  • Experienced in project management
  • Familiar with both Agile and Waterfall methodologies
Job Responsibility
Job Responsibility
  • Work closely with engineering/product leads to conceptualize strategic initiatives and solutions and develop those into detailed program / project plans
  • Project manage technical, complex, large scale, cross-team, cross-functional initiatives from planning to execution
  • Organize/align multiple engineering and cross-functional teams for delivery and drive execution and results proactively
  • Set accountability by tracking progress, resolving dependencies, identifying issues, evaluating risks, and communicating status to upper management and project stakeholders
  • Understand technical implementation at the architecture level and propose technical alternatives when necessary
  • Accelerate the execution velocity of large product initiatives
  • Continuously improve and scale the organization
  • Implement continuous improvements to the engineering organization and the program management process
What we offer
What we offer
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award & other types of comp
  • Eligible for various benefits
  • Fulltime
Read More
Arrow Right

Lead Product Designer, Rider Experience

The Rider Design team is looking for a Lead Product Designer to craft thoughtful...
Location
Location
United States , San Francisco; Seattle; New York
Salary
Salary:
211000.00 - 234000.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience building products for mobile apps, tablets, and web interfaces
  • A portfolio showing your high-quality, thoughtful UI and UX work
Job Responsibility
Job Responsibility
  • Craft: Deliver designs that are innovative and elegant, buildable and scalable, and are thoroughly documented. Have a strong understanding of business, data, and engineering requirements, and create experiences that deliver customer value.
  • Scope: Work on projects of all sizes, from problems that are well-known to those more complex and conceptual, while leading a roadmap in your product area
  • Process: Build a deep understanding of the users you are designing for through data and research, lead the end-to-end design process, solicit and incorporate feedback from experts, translate your designs to build with engineers, and work flexibly with a variety of teams. Design at all levels of fidelity and practice good judgment on making tradeoffs.
  • Efficiency: Prioritize and manage your time efficiently, operate with high autonomy, and easily adapt to challenges.
  • Communication: Communicate with clarity and persuasiveness, and effectively present your work and rationale to all the relevant stakeholders. Proactively communicate with your team and manager, facilitate design sessions, and collaborate with other designers. Maintain honest and trusting relationships with your team.
What we offer
What we offer
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award & other types of comp
  • Eligible for various benefits
  • Fulltime
Read More
Arrow Right