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Crusoe Logo Crusoe · IT - Software Development

Engineering Manager, Production Engineering

United States, San Francisco 209000.00 - 253000.00 USD / Year · Job Posted June 07, 2026
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Job Description

We're looking for a hands-on Engineering Manager to lead our Production Engineering team, where you'll split your time between driving reliability improvements and leading a team of SREs embedded across Crusoe's AI infrastructure offerings. You'll own the production health of the services Crusoe delivers to enterprise customers, including Kubernetes, Inference, and AutoClusters, partnering closely with embedded engineering teams to raise the bar on operational excellence, automation, and customer experience.

Job Responsibility

  • Leading and growing a team of SREs embedded within Crusoe's AI product areas, setting technical direction and fostering a culture of ownership and continuous improvement
  • Contributing as an IC — reviewing code, building tooling, and driving automation to reduce toil and improve the reliability and scalability of production services
  • Owning SLA/SLO performance, incident response, and on-call health for service offerings
  • leading blameless post-mortems and driving systemic remediation
  • Partnering with embedded product and platform engineering teams to influence infrastructure design, observability strategy, and operational readiness for new and existing services
  • Defining and tracking reliability, performance, and operational maturity metrics across the team
  • translating data into prioritized roadmap investments
  • Serving as a technical escalation point for high-severity production incidents affecting enterprise customers, and collaborating with Cloud Support and Customer Success on resolution and communication

Requirements

  • 5+ years of software or infrastructure engineering experience, with at least 1–2 years in an engineering management or tech lead role
  • Strong SRE or production engineering background — hands-on experience with incident management, SLO frameworks, runbooks, and on-call operations
  • Solid coding ability
  • comfortable writing production-grade code in Go, Python, or similar languages to build tooling and automation
  • Experience working with or embedding into cross-functional product teams, and influencing engineering decisions across organizational boundaries
  • Familiarity with container orchestration and cloud-native infrastructure — Kubernetes, distributed systems, and cloud service architectures
  • Strong communication skills — able to clearly represent technical risk and operational status to both engineering peers and business stakeholders

Nice to have

  • Experience with GPU infrastructure, AI/ML workloads, or inference serving platforms
  • Background in HPC orchestration tools such as Slurm or Ray
  • Prior experience at a cloud provider, AI infrastructure company, or hyperscaler
  • Familiarity with Crusoe's infrastructure stack or similar turn-key AI infrastructure offerings

What we offer

  • Industry competitive pay
  • Restricted Stock Units in a fast growing, well-funded technology company
  • Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
  • Employer contributions to HSA accounts
  • Paid Parental Leave
  • Paid life insurance, short-term and long-term disability
  • Teladoc
  • 401(k) with a 100% match up to 4% of salary
  • Generous paid time off and holiday schedule
  • Cell phone reimbursement
  • Tuition reimbursement
  • Subscription to the Calm app
  • MetLife Legal
  • Company paid commuter benefit
  • $300 per month
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