Engineering Manager, Infrastructure Engineering

• Lead and mentor a team of highly skilled software engineers, supporting their technical growth, execution, and long-term career development
• Set technical direction and quality standards for the team while empowering senior ICs to own design and architecture decisions
• Develop and execute the strategic roadmap for reliability engineering at Whatnot
• Build and operationalize best practices that empower product and platform teams to design and run reliable systems
• Own the strategic roadmap for reliability tooling, including incident response systems, SLO measurement platforms, and developer-facing reliability libraries
• Lead the team in designing and building traffic control systems as reusable platform components
• Lead the design and execution of load testing at scale
• Drive continuous improvement in incident detection and mitigation
• Collaborate with cross-functional teams to influence product and architectural decisions that improve overall reliability and customer impact
• Partner with Infrastructure and Engineering leadership to shape reliability strategy and investment priorities across the organization
• Build a culture of learning and continuous improvement through blameless incident analysis, proactive reliability investment, and systematic reduction of repeated failure patterns
• Scale the team through hiring, mentorship, leadership development, and thoughtful organizational design

• 10+ years of experience in infrastructure or platform engineering
• 5+ years managing engineering teams
• Experience leading managers or multiple teams a plus
• Proven track record building and operating large-scale distributed systems with strong reliability, observability, and incident response practices
• Deep technical grounding in one or more of: SLO design, monitoring/alerting, incident tooling, traffic control mechanisms, load and chaos testing, or platform engineering
• Experience leading teams that ship developer-facing platforms, frameworks, or internal tools
• Strong software engineering fundamentals
• Demonstrated ability to guide teams through complex system challenges, large-scale migrations, and longer-term reliability initiatives
• Exceptional communication and leadership skills
• A passion for enabling teams to build fast while building safely through well-designed tooling and proactive detection mechanisms
• Experience leading multiple teams, managing managers, or serving as a site lead is a plus

Experience leading multiple teams, managing managers, or serving as a site lead is a plus