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Identity & Privacy Experience is a product engineering team within Users, Identity, and Community (UIC) in Guest & Host. We build the user-facing experiences that let people manage how they are represented, verified, and protected on Airbnb — spanning identity verification, profile visibility controls, terms of service consent, and privacy settings. We partner closely with Trust platform teams (who build the underlying systems) to deliver the product layer that users directly interact with. As Engineering Manager, Identity & Privacy Experience, you will lead a team of 6-8 engineers building the experiences that establish and maintain trust between Airbnb and its community of hosts and guests. Your team's work directly impacts regulatory compliance, user safety, and the authenticity of every interaction on the platform.
Job Responsibility:
Own the identity verification experience end-to-end — guest and host IDV flows, government document handling (Vault), and authentic representation features that verify real people behind every account
Drive privacy controls that give users real agency — global and trip-level visibility settings, profile access controls, and consent management that balance user autonomy with platform safety
Deliver high-stakes compliance experiences — Terms of Service rollouts, consent capture across platforms (iOS, Android, Web), and litigation-ready audit trails that satisfy Legal and regulatory requirements
Partner deeply with Trust platform teams — translate platform capabilities (consent systems, verification infrastructure, risk signals) into polished product experiences, and advocate for product needs upstream
Navigate ambiguity at the intersection of product, legal, and engineering — many decisions in this space involve tradeoffs between user experience, regulatory requirements, and technical feasibility. You'll need to frame these tradeoffs clearly and drive alignment
Grow a high-performing, cross-platform team spanning backend, iOS, Android, and web engineers, with a culture of ownership and quality
Requirements:
8+ years of industry experience
3+ years in engineering management (or equivalent leadership), including leading product engineering teams shipping user-facing features across multiple platforms
Experience building and shipping trust, identity, privacy, or compliance-related product experiences — or adjacent domains where regulatory and legal requirements significantly shape the product
Strong product intuition and ability to partner with PMs, designers, and legal/policy stakeholders to translate complex requirements into clear, simple user experiences
Track record of managing cross-platform teams (backend + mobile + web) and coordinating delivery across multiple workstreams
Excellent communication skills — ability to explain technical constraints to non-technical stakeholders (Legal, Policy) and translate regulatory requirements into engineering work
Experience with sensitive data handling, privacy-by-design principles, or identity verification systems is a strong plus
Nice to have:
Experience with identity verification (IDV) products, KYC/KYB flows, or government document handling at scale
Familiarity with privacy regulations (GDPR, CCPA, DSA) and how they translate into product requirements and consent flows
Experience partnering with Trust, Risk, Legal, or Compliance organizations where the product is shaped by regulatory constraints
Track record of delivering high-stakes, low-error-tolerance experiences (e.g., compliance flows, financial products, healthcare) where getting it wrong has real consequences
Experience leading teams through large-scale migrations or platform transitions while maintaining product velocity