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OpenAI Logo OpenAI · IT - Software Development

Engineering Manager, Identity Infrastructure

United States, San Francisco 293000.00 - 385000.00 USD / Year · Job Posted February 21, 2026
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Job Description

Identity is the foundation of trust in an AI-powered world. As people build a rich personal and organizational context in ChatGPT, they need systems that protect it, remember it, and let them share it securely across apps and agents. Without strong identity, context stays locked away or exposed. With it, AI becomes safe, personal, and truly useful, empowering users while keeping control firmly in their hands. Our team builds the trusted OpenAI account layer that connects people, enterprises, developers, and agents to OpenAI apps and the broader AI ecosystem. Our systems are the front door to OpenAI—held to an exceptionally high bar for availability, security, and latency—and are depended on by many internal teams.

Job Responsibility

  • Build, lead, and develop a high-performing engineering team
  • Define and own the technical strategy, roadmap, and execution for OpenAI’s core identity systems
  • Guide the architecture of distributed systems operating at massive scale, with high requirements for reliability, privacy, and performance
  • Partner closely with Product and Infrastructure teams to support new product needs and uphold high system standards
  • Ensure the team operates effectively, maintains strong engineering rigor, and consistently delivers against ambitious goals
  • Establish processes and a culture that enable fast learning, high trust, and responsible innovation
  • Lead the team responsible for the authentication stack and token exchange infrastructure, ensuring high availability, strong security posture, and low-latency performance
  • Own and improve request validation at the edge for logged-in users, delivering extremely high reliability and fast validation under high throughput
  • Oversee systems that enable secure access to user data, improving scalability, reliability, and access patterns for internal consumers across the company

Requirements

  • 3+ years of experience managing high-performance engineering teams in fast-paced, rapidly shifting environments
  • 10+ years of experience building, scaling, and operating distributed systems at large scale
  • deep experience building and operating high-scale backend systems, with a track record of improving reliability, latency, and security in production
  • broad infrastructure expertise across the stack—from hardware and cluster management to services and storage layers

What we offer

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend to fuel your professional growth
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided
  • Offers Equity
  • performance-related bonus(es) for eligible employees
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