Engineering Manager, Digital Small & Medium Enterprise

• Lead, coach, and mentor engineers and Tech Leads across multiple Agile teams
• Build a culture of collaboration, inclusion, and continuous improvement
• Support career growth and leadership development within the engineering community
• Oversee Duck Creek solution design and configuration, ensuring scalable and reusable product chassis
• Provide technical direction across Duck Creek Policy, Billing, Claims, and third-party integrations
• Champion engineering best practices including test-driven development, CI/CD, observability, and maintainability
• Ensure engineering delivery prioritizes performance, reliability, and usability for business partners
• Align engineering practices with enterprise architecture, cybersecurity, and compliance standards
• Provide technical oversight of Duck Creek engineering resources (internal and vendor)
• Hold partners accountable for quality, scalability, and maintainability of deliverables
• Ensure vendor-built components are reusable and integrated into the technology long-term platform vision
• Align engineering execution with BHSI’s global strategy to scale across regions
• Balance immediate product launches with long-term platform evolution
• Partner with Architecture and Product to translate business vision into actionable Duck Creek solutions
• Remove technical blockers and ensure teams have the right Duck Creek tools, environments, and resources
• Partner with Program Management and Scrum Masters to enable Agile execution and effective sprint delivery
• Oversee distributed engineering work across global teams and time zones, ensuring alignment and delivery

• 15+ years of progressive software engineering experience
• At least 3 years in a leadership or management role
• Direct experience with Duck Creek Technologies (Policy, Billing, Claims) including configuration, integration oversight, and delivery management required
• Proven track record leading multiple engineering teams delivering enterprise-grade insurance solutions
• Experience overseeing and managing vendor engineering delivery (Duck Creek preferred)
• Strong understanding of Agile methodologies and scaled delivery models
• Domain knowledge of Property & Casualty insurance systems
• Small Commercial experience a plus
• Deep knowledge of cloud platforms, microservices, and event-driven systems
• Experience coordinating engineering delivery across global teams and time zones
• Excellent communication, collaboration, and stakeholder management skills
• Ability to align technical execution with strategic business objectives
• Self-motivated, adaptable, and team-focused, with a strong sense of ownership

Small Commercial experience

• Comprehensive Health, Dental and Vision benefits
• Disability Insurance (both short-term and long-term)
• Life Insurance (for you and your family)
• Accidental Death & Dismemberment Insurance (for you and your family)
• Flexible Spending Accounts
• Health Reimbursement Account
• Employee Assistance Program
• Retirement Savings 401(k) Plan with Company Match
• Generous holiday and Paid Time Off
• Tuition Reimbursement
• Paid Parental Leave
• Annual bonus eligibility