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Engineering Manager, Developer Experience & Observability

United States, San Francisco Employment contract 215000.00 - 320000.00 USD / Year · Job Posted May 05, 2026
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Job Description

We don’t just build APIs; we build the lens through which thousands of global merchants view their integration. As the Engineering manager for developer observability, you will lead a specialized team dedicated to making the invisible visible. Your goal is to eliminate the guesswork for developers. You aren't just managing infrastructure; you are building a product suite that provides real-time clarity. You’ll ensure that when a developer integrates with us, they have the telemetry, debugging tools, and insights to move from first request to production with zero friction.

Job Responsibility

  • Maintain a strong product mindset, move beyond standard monitoring to build Customer-Centric Observability
  • Participate in architectural designs and code reviews, ensuring data tech stack delivers near real-time insights at scale
  • Lead team to ship functionalities within weeks, impacting millions of transactions globally
  • Coach, mentor, and build a high-performing team of Backend and Frontend engineers

Requirements

  • 5+ years of technical experience, with a significant background as a hands-on Software Engineer
  • 3+ years in a leadership role, managing high-performing engineering teams while maintaining boots on the ground technical literacy
  • Proven track record in building developer-facing tools, observability platforms, or high-traffic API products
  • Experience in payments or building external-facing developer consoles/dashboards (plus)
  • Deeply comfortable with Java, SQL, and distributed systems
  • Experience with large-scale systems
  • Work authorized in the United States without the need for new visa sponsorship

Nice to have

Experience in payments or building external-facing developer consoles/dashboards

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