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We are seeking an Engineering Manager to lead our Behavioural Data Engineering (BDE) team within ITV’s streaming technology organisation. As our Engineering Manager, you will lead a high-performing team of DevOps and Data Engineers within the Viewer Data Homezone. This isn't a traditional feature-delivery role; it is a Technical Orchestration role focused on building a resilient, code-first operational platform, developing and growing the team that builds it too. You won't necessarily be writing the code, but you will be responsible for the 'Logic Flow' of the systems your team builds. You will interpret roadmaps, navigate resource challenges, and act as the Guardian of Excellence, ensuring our data pipelines are as resilient as they are scalable, documented, and meet the highest non-functional standards. While you'll collaborate closely with a Lead Engineer who owns the deep technical architecture, your focus will be on the optimal flow of engineering: ensuring the team is organized, the backlog is lean, and our services meet the rigorous SLAs required for a world-class streaming platform. You will be a key partner to our Product and Delivery Managers, helping to navigate the transition from legacy analytical services to a modern, real-time operational remit.
Job Responsibility:
People Leadership: Oversee the training, development, and motivation of your squad
Engineering Flow: Partner with the Delivery Manager to refine team processes
Strategic Transition: Collaborate with Product Managers to navigate the decommissioning of legacy analytical services
Technical Orchestration: Manage the end-to-end delivery of real-time data products
Operational Reliability: Lead the team in building services capable of handling extreme traffic spikes
Advocacy & Communication: Represent the BDE team in 'Show and Tells' and cross-departmental forums
Privacy & Compliance: Ensure all behavioural data collection and processing aligns with GDPR and other legal frameworks
Requirements:
Technical Management in High-Scale Environments: Proven experience managing engineering teams that handle high-throughput, real-time data ingestion
Cloud Native Expertise: Deep experience with the GCP stack (including Kubernetes) and a strong 'infrastructure as code' mindset
Polyglot Engineering Literacy: While you don't need to be an expert in all, you should be comfortable challenging designs and reviewing logic across Python & Go, with Scala, and Java as useful secondaries
Systems Thinking & Design: Ability to lead system design discussions, focusing on how modular components (Terraform/Lego blocks) fit together to build resilient platforms
Diplomatic Stakeholder Management: Experience in managing complex transitions between active and in development services
Data Sensitivity Knowledge: A solid understanding of GDPR and the legal implications of handling user behavioural data at scale
Experience leading, managing or building engineering teams in a cloud-native environment (GCP primarily, with AWS as a secondary & nice to have)
Demonstrable experience with DevOps-heavy cultures and code-first engineering practices
Proven ability to manage technical debt while delivering new high-priority features
Experience in a data-centric engineering field (Data Engineering, Platform Engineering, or Backend Engineering with high-scale data needs)
Nice to have:
Demonstrable experience recruiting and developing individuals into a cohesive and capable team
Experience with 'Edge' compute or shifting data capabilities closer to the end-user
Familiarity with real-time data-driven ML/AI implementations
Previous experience in the media or streaming industry (understanding the 'Broadcast' mindset)
Background in both DevOps and Data Engineering disciplines
What we offer:
Flexible working with a range of options
Generous holiday allowance, plus you can buy more
Annual bonus opportunity
Competitive pension contribution
Save as you earn - with an opportunity to buy ITV shares
Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life