Engineering Manager - Customer Risk

• Lead and grow: Build, mentor, and lead a high-performing team of software engineers, data engineering and ML Engineers fostering a culture of ownership, collaboration, and continuous learning
• Architectural ownership: Define and own the architecture for the Customer Risk systems, ensuring they are scalable, reliable, and have low latency
• Strategic delivery: Drive the planning and execution of ambiguous and complex engineering projects, translating high-level business problems into actionable technical roadmaps and successful delivery
• Engineering excellence: Champion best practices in software engineering, testing, system design, and operations
• Cross-functional collaboration: Partner closely with Product Managers, Data Scientists, Compliance, and Operations teams to understand risk challenges and deliver impactful solutions
• Technology strategy: Evaluate and drive the adoption of new technologies and frameworks to solve real-world business challenges, ensuring the technology stack supports both current and future (including ML) needs

• Proven experience in leading, managing, and mentoring engineering teams
• Strong track record (e.g., 5+ years) in software engineering, with deep expertise in system design, architecture, and development of scalable, reliable, and low-latency systems
• Ability to architect and oversee development across the full stack (data, backend services, and a solid understanding of how services integrate)
• Demonstrated ability to drive delivery and set technical direction for complex projects with ill-defined or ambiguous requirements
• Strong programming proficiency in languages such as Java and/or Python
• Experience with technologies like SQL and NoSQL databases, and distributed systems (e.g., Kafka)
• Excellent communication and stakeholder management skills, with a strong product sense and passion for applying technology to solve real business problems

Experience in the financial crime, fraud, or customer risk domain is a distinct advantage, but not a prerequisite