Engineering Manager - Customer Risk Lifecycle Job at N26 (Berlin)

Senior Manager, Mechanical Engineering

Veeco has an opening in Plainview, NY, for a Senior Manager, ETO (Engineer-To-Or...

Location

United States , Plainview

Salary:

159000.00 - 200000.00 USD / Year

Veeco Instruments

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in mechanical engineering is required
A minimum of 10 years of experience with engineering design and development and experience in semiconductor equipment or other capital equipment is preferred
A minimum of 5 years in an engineering leadership position performing new product development is required
Ability to lead a multi-disciplinary engineering team in the design of complex technical equipment with a team comprised of direct employees, consultants, and temps
Ability to manage multiple ongoing projects, priorities, and risks within specified time and budgetary restrictions
Ability to estimate, plan, schedule, and allocate resources for engineering activities
Strong working knowledge and application of mechanical engineering principles
Possess a system-level understanding of electro-mechanical systems, including a working knowledge of electrical and software principles
Ability to interpret engineering drawings, system block diagrams, electrical schematics, engineering specifications, and manufacturing requirements is required
In-depth understanding of the product life cycle (PLC) and phase gate review process

Job Responsibility

Manage and lead mechanical, electrical, and program management resources, as well as matrix-managed software resources, with full ownership and responsibility to execute new tool and upgrade ETO projects through all phases of the product lifecycle, including concept, prototyping, development, qualification, production support, and field support
Coordinate the completion of milestones for critical product development programs while making effective use of internal and outsourced resources
Participate in customer requirements and specification reviews with a cross-functional group, including Marketing and Operations, prior to quote delivery
Upon purchase order acceptance, work closely with Marketing and Operations to translate customer process requirements into system configurations and design requirements
Plan, schedule, and resource engineering activities in coordination with the Operations build schedule and committed delivery dates
Provide Engineering support to Operations during the manufacturing build process
Drive all engineering documentation and deliverables, including product BOM’s, P&IDs, and engineering drawings, to be prepared, updated, and released in accordance with applicable company format and procedural requirements
Provide technical support for escalations on released and ETO products when additional support is requested by Field Service or Operations personnel
Ensure compliance with applicable industry safety and regulatory standards
Manage internally and externally sourced engineering changes (ECs) that are compliant with the Veeco change process and in support of program schedule requirements

What we offer

Medical, Dental, and Vision
Employee Stock Purchase Plan (ESPP)
401(k) with Company Match
Holiday, Vacation, and Sick Time
Flexible Spending Accounts (FSA)
Commuter Benefits
Life and Accident Insurance
Disability Insurance
Tuition Reimbursement
Employee Assistance Program (EAP)

Fulltime

Customer Success Manager, High Touch

Intercom CSMs work with thousands of exciting customers from a variety of indust...

Location

United Kingdom , London

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

5+ years of relevant work experience in a customer-facing customer success, account management or strategic consulting organization
Experience with SaaS business models and ability to support strategic and complex enterprise customer needs resulting in Value Realization across global teams
Experience establishing yourself as a trusted advisor with customer partners to guide outcomes
Experience using Success Plans to ensure goals are aligned from a business strategy perspective and success metrics are identified
Ability to understand and communicate complex problems clearly and concisely to different audiences
Self-motivating and entrepreneurial team player
Experience building lasting relationships with customers and colleagues
Experience setting up and using SaaS Communication Products

Job Responsibility

Develop a trusted advisor relationship with customers at the C-suite and executive level, driving success with our platform and ensuring they receive maximum value from our solution throughout their lifecycle
Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop customer Success Plans, including QBRs, Executive Business Reviews, and strategic planning sessions, and Churn Mitigation Plans when necessary
Be an expert and advisor, while maintaining an understanding and expertise of Intercom products and solutions, to drive our customer’s ability to successfully adopt the most relevant features for their specific requirements
Engage with your customers to unlock early and sustained product adoption and success with Intercom Solutions
Develop and execute adoption strategies targeting high value accounts for our AI products, driving change management, and ensuring fulfillment of intercom packages
Reduce churn and contraction through early risk identification, intervention, escalation, and mitigation in partnership with your account team
Be a customer support industry and AI thought leader with your customers, while sharing and scaling those insights to the benefit of the Solutions team
Be the Voice of the Customer to provide internal feedback on how Intercom can better serve our core customers

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Open vacation policy and flexible holidays so you can take time off when you need it
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
Cycle-to-Work Scheme
MacBooks are our standard, but we also offer Windows for certain roles when needed

Fulltime

Customer Success Manager, High Touch

Intercom CSMs work with thousands of exciting customers from a variety of indust...

Location

Ireland , Dublin

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

5+ years of relevant work experience in a customer-facing customer success, account management or strategic consulting organization
Experience with SaaS business models and ability to support strategic and complex enterprise customer needs resulting in Value Realization across global teams
Experience establishing yourself as a trusted advisor with customer partners to guide outcomes
Experience using Success Plans to ensure goals are aligned from a business strategy perspective and success metrics are identified
Ability to understand and communicate complex problems clearly and concisely to different audiences
Self-motivating and entrepreneurial team player
Experience building lasting relationships with customers and colleagues
Experience setting up and using SaaS Communication Products

Job Responsibility

Develop a trusted advisor relationship with customers at the C-suite and executive level, driving success with our platform and ensuring they receive maximum value from our solution throughout their lifecycle
Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop customer Success Plans, including QBRs, Executive Business Reviews, and strategic planning sessions, and Churn Mitigation Plans when necessary
Be an expert and advisor, while maintaining an understanding and expertise of Intercom products and solutions, to drive our customer’s ability to successfully adopt the most relevant features for their specific requirements
Engage with your customers to unlock early and sustained product adoption and success with Intercom Solutions
Develop and execute adoption strategies targeting high value accounts for our AI products, driving change management, and ensuring fulfillment of intercom packages
Reduce churn and contraction through early risk identification, intervention, escalation, and mitigation in partnership with your account team
Be a customer support industry and AI thought leader with your customers, while sharing and scaling those insights to the benefit of the Solutions team
Be the Voice of the Customer to provide internal feedback on how Intercom can better serve our core customers

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Open vacation policy and flexible holidays so you can take time off when you need it
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we also offer Windows for certain roles when needed

Fulltime

Identity and Access Management Engineer

Do you have experience designing and implementing Identity and Access Management...

Location

Australia , Melbourne

Salary:

Not provided

Easygo Gaming

Expiration Date

Until further notice

Requirements

Minimum 3-5 years hands-on experience administering and architecting enterprise Identity and Access Management systems, particularly Okta or similar IAM platforms
Advanced technical expertise with modern identity protocols and standards including OIDC (OpenID Connect), SAML, and SCIM implementations
Proven experience managing Google Workspace as an Identity Provider, including application integrations and access management
Demonstrated ability to design identity architectures that balance security requirements with user experience and operational efficiency
Track record of successfully evaluating, selecting, and implementing identity technologies in production environments
Experience configuring SSO integrations for SaaS and enterprise applications using federated identity protocols
Strong understanding of authentication mechanisms including Multi-Factor Authentication (MFA), passwordless authentication, and passkey technologies
Practical knowledge of authorization models, role-based access control (RBAC), and attribute-based access control (ABAC) concepts

Job Responsibility

Design and architect enterprise identity and access management solutions that scale across nearly 2,000 global employees while maintaining security and operational efficiency
Serve as the organization's IAM subject matter expert, providing authoritative guidance on identity technologies, standards, and best practices to stakeholders across IT, Security, and Development teams
Develop comprehensive identity architecture roadmaps to uplift and modernize access control systems across the organization, aligning with business growth and security requirements
Evaluate, procure, and implement identity tools and platforms to continuously enhance IAM capabilities and address evolving organizational needs
Manage and optimize Google Workspace as the primary Identity Provider, ensuring seamless integration with enterprise applications and services
Configure and maintain enterprise identity systems including Okta and related IAM platforms, implementing OIDC, SAML, and SCIM integrations for application access
Provide expert consultation to product and engineering teams on customer-facing authentication systems, advising on MFA implementation, passkey adoption, and secure authentication flows
Design and enforce access control policies and authorization frameworks in alignment with least privilege and zero trust principles
Lead identity-related projects from conception to deployment, managing stakeholder expectations and delivering measurable improvements to identity operations
Automate identity lifecycle management processes including provisioning, de-provisioning, and access recertification workflows

What we offer

In-house baristas serving free coffee, tea, fresh juices, and smoothies
Daily catered breakfast and regular company-wide events
Snack walls and drink fridges on every floor
Fun /modern office spaces with pool tables, table tennis, gaming consoles, and an F1 simulator
Access to our Employee Assistance Program for you and your loved ones
9,000+ courses on our Learning & Development platform
One paid volunteer day per year
Weekly Wednesday massages by professional masseuses
Team budgets for lunches and activities to celebrate achievements
Social sports teams and participation in Corporate Games

Fulltime

Senior Manager, Hardware Engineering

We are looking for a highly skilled and dynamic Senior Hardware Manager to join ...

Location

United States , San Jose

Salary:

148000.00 - 340500.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s or master’s degree in electrical engineering, Computer Engineering, or a related field
Minimum 8 years of management experience in hardware development, with hands-on experience in Contract Manufacturing (CM) and Original Design Manufacturer (ODM) development methodologies
Strong background in hardware design, prototyping, and manufacturing processes, including board design, FPGA design, high-power SoC based systems, and CPU subsystem design
Proven track record of managing product development for Networking (switching/routing/security) Systems
Excellent understanding of supply chain management, production schedules, and cost optimization
Strong leadership and team management skills, with experience leading cross-functional teams
Demonstrated ability to manage multiple projects simultaneously and lead teams to meet deadlines and business objectives
Excellent communication and interpersonal skills, with the ability to negotiate and manage vendor, partner, and customer relationships
Strong problem-solving skills, ability to troubleshoot complex hardware development challenges, and attention to detail.

Job Responsibility

Lead, manage, and mentor a hardware development team, ensuring high performance, innovation, and effective collaboration across design, engineering, and manufacturing teams
Oversee the entire hardware lifecycle from concept through production, ensuring projects are delivered on time, within budget, and to the highest quality standards
Work closely with ODM partners to drive hardware design, manufacturing and assembly processes, ensuring quality, cost-effectiveness, and timely production
Collaborate with hardware and software architects, software development and test teams, and product management teams to define hardware requirements, specifications, and timelines
Ensure hardware meets product requirements by managing bring-up and lab testing activities
Drive DVT testing, validation, and certification processes
Identify and mitigate risks associated with hardware design, production, and supply chain issues
Oversee the development of hardware prototypes with focus on continuous improvement and eventual release to production
Drive and participate in reviews of design documentation, schematics and PCB designs, and hardware test plans
Develop and implement processes to improve hardware performance, reliability, and manufacturability

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Cyber Security Engineer

Cyber Security Engineer position at Sopra Steria, a major Tech player in Europe ...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Governance - Security Operational Tasks support & governance. Compliance and Risk Management
Vulnerability Management - vulnerability (infra and app) scans and remediation plans
SMP (Security Management Plan) - preparing, reviewing and managing
Authorisation management - should have managed the accounts & controls in the Infra scope
Security Patch management - end-to-end coordination and implementation
Security product management - Antivirus Management, like TrendMicro, Defender, etc...
Security incident management - Managing the end-to-end security incident lifecycle with corrective measures
Audit support - support auditors' mandate on the security system and artefacts
Mitigation - thinking analytically and executing efficiently. Analyse and optimise orchestration and automation between security tools
Vendor Management, Collaboration, Facilitation - Excellent customer-facing skills and significant experience building strong client relationships

What we offer

Commitment to fighting against all forms of discrimination
Inclusive and respectful work environment
Open to people with disabilities

Fulltime

Director, Program Management

The Director of Program Management is responsible for leading and developing a h...

Location

United States

Salary:

140000.00 - 160000.00 USD / Year

Tyfone

Expiration Date

Until further notice

Requirements

7+ years of experience in Program/Project Management, Customer Success, or related post‑sales leadership roles in SaaS
Extensive experience in the Fintech industry and with financial institution clients (community banks, credit unions, or similar) is required
Proven success leading and developing high‑performing teams that manage complex, multi‑stakeholder customer programs
Proficiency with Salesforce and at least one project/portfolio management tool (e.g., Wrike, Jira, or equivalent)
Strong understanding of Fintech core systems, digital banking platforms, payment rails, and common integration patterns (APIs, file‑based, SSO, etc.)
Experience using data analysis and reporting tools to track customer health, program performance, and operational KPIs
Exceptional leadership, communication, and interpersonal skills, with the ability to influence across executive, technical, and operational stakeholders
Strong problem‑solving and analytical skills, with a bias toward structured decision‑making and clear prioritization
Excellent program and project management skills, including risk management, dependency tracking, and stakeholder governance
Ability to build and maintain strong relationships with customers and internal teams while holding the organization accountable to commitments

Job Responsibility

Lead, mentor, and coach a team of Customer Program Managers who own end‑to‑end customer relationships and program delivery across their portfolio
Hire, train, and onboard new team members with both business and technical skills (digital banking, integrations, data, and core systems)
Establish clear performance expectations, goals, and career paths focused on program delivery, customer health, and value realization
Foster a positive, collaborative team environment that emphasizes accountability, proactive communication, and continuous improvement
Serve as executive sponsor for strategic customers, building strong relationships with key stakeholders and ensuring program‑level alignment on objectives, scope, and success criteria
Structure customer engagements as clearly defined programs with agreed deliverables, timelines, and governance (steering meetings, status reviews, risk/issue logs)
Ensure Program Managers proactively identify and address customer needs, manage expectations, and drive adoption of key product capabilities as part of program execution
Oversee regular customer business and program reviews, focusing on value delivered, roadmap alignment, and upcoming initiatives
Establish a program management framework for customer initiatives (implementations, major upgrades, complex integrations, and strategic projects) with clear stage gates, entry/exit criteria, and acceptance criteria
Partner closely with Product, Engineering, Delivery, and Support to prioritize and sequence work tied to customer commitments

Fulltime

Configuration Management Analyst

The Configuration Management (CM) Analyst/Engineer is responsible for establishi...

Location

United States , West Chester

Salary:

Not provided

3dB Labs

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Engineering, Computer Science, Information Systems, or related technical discipline (or equivalent experience)
8+ years of experience in configuration management, data management, or related engineering disciplines in a defense, aerospace, or government contracting environment
Experience supporting Government programs requiring configuration control of hardware and software baselines
Familiarity with systems engineering processes, design documentation, and product lifecycle management
Thorough understanding of configuration management principles, processes, and best practices across hardware and software systems
Working knowledge of DoD and industry configuration standards such as MIL-HDBK-61A, EIA-649, and ISO 10007
Experience implementing and managing CM tools (e.g., SolidWorks PDM, Windchill, PTC Integrity, JIRA, DOORS, Git, or equivalent)
Strong analytical, documentation, and organizational skills with attention to detail and traceability
Ability to interface effectively with engineering, quality assurance, program management, suppliers, and customers
Familiarity with document control practices, data management, and technical data package (TDP) requirements

Job Responsibility

Develop, implement, and maintain the company’s Configuration Management Plan (CMP)
Define configuration management policies, procedures, and tools
Establish and manage configuration identification baselines
Assign and maintain configuration item (CI) identifiers, part numbers, and document control numbers
Administer the Engineering Change Control (ECC) and Change Control Board (CCB) processes
Maintain complete and accurate records of configuration data
Prepare and deliver required configuration status accounting (CSA) reports
Plan, coordinate, and support configuration audits (FCA, PCA)
Control the creation, review, approval, release, and distribution of technical data, drawings, and software documentation
Maintain the configuration management database or digital repository

Fulltime

Engineering Manager - Customer Risk Lifecycle

N26

Location:
Germany , Berlin

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 10, 2026

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