Engineering Manager, CS Data Services Job at Airbnb

Field Service Site Manager

This is a management position in charge of the CS Team. The primary responsibili...

Location

South Korea , Icheon

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

15+ years of experience (technical support/field service) in Semi / High-tech industry (multinational company is preferred)
Experience in semiconductor photolithography / semiconductor fab environment is highly desired including experience in DUV optical imaging systems support in a clean room environment or equivalent experience in diagnosing and troubleshooting and/or customer service on electronic systems
Experience in service operations management with experience managing service engineers and executing customer service operations
Experience in electronics, software, mechanical engineering, optics and an ability to understand problems of scope where analysis of situations or data requires a review of identifiable factors
Understand operations process pertaining to semiconductor equipment installation and support, i.e, stepping and or scanning “Photo Lithography Imaging” systems, DUV metrology systems, DUV excimer lasers or specific DUV Beam Delivery Systems
System performance related data analysis, system troubleshooting and applied technical problem solving skills required
5+ years of people managing experience, managing technical customer support teams
Experience of overseeing multiple group/team leaders in a local CS organization, leading and developing people and teams
Capable to manage customers/stakeholders and high pressured situations
Bachelor’s degree in engineering related field is required and Master’s Degree is preferred

Job Responsibility

Provides appropriate service engineering resources required for equipment installation, maintenance, upgrade, & repairs of equipment at customer sites
Obtains service engineering resources based on customer requirements for comprehensive system support, including systems in escalation and under installation
Manages personnel schedules to ensure adequate resource for customer satisfaction: PTO, Training, Factory support labor and new system or upgrades
Executes inventory management control and forecasting in coordination with regional and corporate logistics
Ensures availability and safe operation of tools or equipment for installation and maintenance of systems at customer sites
Engages and maintains customer relationships including proactive interface with customer mgmt to identify potential areas of improvement and drive resolution
Reviews long term service strategies with the Customer and confirm plans
Ensures and maintains cross-functional interface with Account Management, Logistics, Technical Support and other regional and corporate functions as required
Reviews information about Cymer with FSE’s, e.g., Business status, new products, etc
Establishes and monitors FSE training plans, FSE certification tracking and training strategies in conjunction with corporate training department

Fulltime

Software Engineer 2 / Senior Software Engineer

We are looking for an experienced Software Engineers for our Bangalore location ...

Location

India , Bengaluru

Salary:

Not provided

Komprise, Inc.

Expiration Date

Until further notice

Requirements

Solid grasp of computer science fundamentals and especially data structures, algorithms, multi-threading
Ability to solve difficult problems with a simple elegant solution
Should have solid object-oriented programming background with impeccable design skills
Experience in developing management applications and performance management applications is ideal
Experience with object-based file systems and REST interfaces is a plus (e.g. Amazon S3, Azure, Google Cloud Service)
Should have a BE or higher in CS, EE, Math or related engineering or science field
At least 5+ years of experience in software deployment
Tech Stack: Java, Maven Virtualisation, SaaS, Github, Jira, Slack, Cloud Solutions and Hypervisors

Job Responsibility

Responsible for designing and developing features that powers Komprise data management platform to manage billions of files and petabytes of data
Responsible for designing of major components and systems of our product architecture, ensuring that Komprise data management platform is highly available and scalable
Responsible for writing performance code, evaluate feasibility, develop for quality and optimize for maintainability
Work in agile, customer focused and fast paced team with direct interaction with the customers
Responsible for analysing customer escalated issues and provide resolutions in a timely manner
Should be able to design and implement highly performant, scalable distributed systems

Cs service coordinator

Take a responsibility to support & improve internal process of CS operation. Pro...

Location

Korea , Icheon

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Bachelor’s Degree or above, Finance, Accounting, Business Administration preferred
Around 2 - 4 years of experience in Finance / Support organization background preferred
Good verbal and written language skills in English
Data analysis and reporting skill to find out the area to focus (preferred)
Experience on SAP / MS Office preferred
Legally authorized to access controlled technology as defined in the United States Export Administration Regulations

Job Responsibility

SMS(Service Management System) Call Handling support - Manage all SO from opening to closing including backend process in the Finance
SMS Timewriting support - Manage Timewriting process for timely input and correction, till approval
Training / guide CS engineers on Call handling and Timewriting
User acceptance test (UAT) and Project item to be implemented in PRD
Billable labor / part management - All billable labor / material process, price adjustment, quotation, return part handing, etc till billing process in the Finance
CAM(Configuration As Maintained) backlog management - Monitor CAM backlog and update machine configuration by following the procedure
Data analysis and report
OSO(Open Service Order) report - Manage all open SOs for timely closing, daily follow up and weekly / monthly report on aged items
TW(Timewriting) report - Follow up Timewriting submission and approval status and weekly report
Labor / Part usage analysis - Linked to the monthly finance report, provide deep / detail level analysis on the labor / part spending

Fulltime

Staff Platform Manager - Agent Products and Intelligence Platforms

The Agent Products and Intelligence Platforms team is looking for a Staff Platfo...

Location

United States

Salary:

194000.00 - 239000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

8+ years of product management experience OR other technical disciplines (engineering / data science / project management)
Experience building/leading/developing/working on machine learning platforms / services
Data-driven mentality with experience in launching experiments and justifying key business/product decisions based on their results
Ability to quickly absorb technical concepts and communicate them to a non-technical audience
Outcome-oriented. Not reactionary, articulates the desired outcome and works collaboratively to create a path to achieve it
Experience working with external partners in a product management or technical role
Radical thinking paired with strong execution. Can envision a world different than the status quo with the ability to articulate a clear path to get there

Job Responsibility

Manage and spearhead the development of Agent facing products as well as horizontal AI tools (for instance RAG)
Challenge the status quo and inspire people toward a unified outcome
Define goals and success with clearly measurable objectives and key results
Efficiently execute to ship products and deliver impact for our business and users
Lead cross-functional groups to deliver on the team’s mission
Communicate concisely and influence outcomes
Build alignment across product teams, cross-functional partners (FP&A, Marketing, Operations, Customer Experience, Trust, etc.) and Leadership/Executive team
Develop the platform product roadmap and build consensus on prioritization which drives product execution
Define and analyze metrics that inform product success & health
Identify and directly contribute to key metrics via the AI-automation and AI-augmentation efforts

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Senior Service Engineer

Are you excited about working on one of Microsoft’s most strategic and high‑visi...

Location

India , Hyderabad

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

10+ years of experience in incident management, service engineering, program management, or related technical roles
Strong track record commanding high-pressures, complex, cross-team incidents across cloud or large-scale distributed systems
5+ years of hands-on experience working with cloud technologies (Azure preferred)
Strong understanding of Azure architecture, core services, and internal operational workflows
Exceptional communication skills, with the ability to simplify complex technical issues for senior executives and customers
Experience collaborating in matrixed engineering environments with diverse stakeholders (PG, EngOPS, Field, GPMs, PMs, SREs)
Strong analytical skills
ability to drive insight from data and influence direction through evidence
Proven experience driving pilots, building prototypes, or contributing to innovation in live‑site or automation scenarios
Demonstrated experience in AI/ML-based solutions—automation, anomaly detection, NLP, or reliability tooling. Exposure to Power BI, Kusto (KQL), or other analytical tooling

Job Responsibility

Lead high‑severity Azure incidents with strong command presence and clear decision‑making under pressure
Drive the end‑to‑end incident lifecycle, including detection, triage, mitigation, communication, and post‑incident learning
Partner across Azure product groups, EngOPS, and field teams to accelerate diagnosis, reduce time‑to‑mitigation, and drive sustainable fixes
Represent the voice of the customer by surfacing systemic issues, platform gaps, and reliability risks to engineering teams
Drive operational maturity through repeatable processes, strong governance, high‑quality execution, and measurable reliability metrics
Identify live‑site patterns and hotspots across services and lead cross‑team action plans to address them
Convert customer and incident pain points into automation, AI‑assisted workflows, and process improvements
Lead or co‑own pilots, proofs‑of‑concept, and tech accelerators that enhance incident response velocity and quality
Contribute to internal playbooks, frameworks, and tooling that leverage AI/ML for improved live‑site management

Fulltime

Axway ST Senior Software Engineer

Senior Software Engineer role focusing on Axway MFT products, cloud technologies...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Autonomous with one programming language/scripting
Autonomous with one Database. Good understanding of SQL queries
Autonomous with Unix/Linux/RedHat/CentOS/AIX etc.
Network protocols & security (encryption / authentication / Certificates). Exposure of middleware technologies
Good hands on the Axway MFT products (XFB, Gateway, Secure Transport)
Knowledge of SSL/encryption/Keys/certificates.
Strong knowledge of AS2, SFTP, FTP, FTPS, HTTP/S data communication protocols with expertise using any gateway tool.
Experience working with Trading Partner Profile Management and configurations
Cloud Awareness- GCS/S3, skills on troubleshooting, logging/debugging
Cloud / Managed Services / Product Support (L2/L3) exposure.

What we offer

Commitment to fighting against all forms of discrimination
Inclusive and respectful work environment
Positions open to people with disabilities

Fulltime

Technical Product Owner – Platform

We are looking for a Technical Product Manager to join our Core Services team (P...

Location

Bulgaria , Sofia

Salary:

Not provided

Yotpo

Expiration Date

Until further notice

Requirements

3+ years of experience as a Technical Product Manager or Product Manager with a strong engineering background (e.g., former developer or CS degree)
Proven ability to understand and simplify complex technical concepts for diverse audiences
Experience designing and managing APIs, data integrations, and SaaS infrastructure
Deep understanding of the eCommerce ecosystem and experience working with platforms like Shopify, BigCommerce, or Salesforce Commerce Cloud
Strong analytical skills and a data-driven mindset
you are comfortable diving into logs, API documentation, and data schemas
Excellent communication skills, with the ability to articulate technical tradeoffs to business leaders and business requirements to engineers

Job Responsibility

Own the product lifecycle for core platform services and technical integrations, from ideation and technical definition to launch and adoption
Translate complex technical concepts and architectural decisions into simple, value-driven product requirements for stakeholders and non-technical teams
Lead the strategy and execution of deep integrations with 3rd party partners and eCommerce platforms, ensuring reliability and performance
Collaborate closely with R&D, Architects, and other Product Managers to build shared infrastructure that serves all Yotpo business units
Define and track APIs, webhooks, and data pipeline requirements to support high-scale data throughput
Manage the roadmap for technical debt reduction, scalability improvements, and developer experience enhancements
Act as the technical domain expert, supporting internal teams (Support, CS, Sales) in understanding platform capabilities and limitations

What we offer

Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
Individualized career development, rewards, and recognition
Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
Additional health insurance package
Internal mobility program and refer-a-friend program
Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
Food vouchers
E-learning portals and knowledge sharing sessions
Company backed Hackathons, Tech conferences, workshops events, etc
Stocked kitchen and bar

Fulltime

Manager of Customer Success

Lead the local teams that work closely with our customers and community, walking...

Location

United Kingdom , London

Salary:

Not provided

JFrog

Expiration Date

Until further notice

Requirements

Phenomenal leadership capabilities, including experience in managing a technical group of engineers and architects
5+ years of experience in customer-facing technical management roles
Experience with technical pre/post-sales of hybrid solutions (On-prem & SaaS) is an advantage
Solid foundation of DevOps, DevSecOps, CI/CD, and Cloud infrastructure and Application Security is an advantage
Experience with Data Center architectures, including networking, storage, computing, management and monitoring, backups, high availability, and disaster recovery

Job Responsibility

Leadership & Team Development: Direct management of three Customer Success teams across the region. You will mentor CS Managers and individual contributors, fostering a culture of technical excellence and proactive advocacy
Strategic Regional Oversight: Define and execute the CS strategy for the UK, Ireland, and France, accounting for local market nuances and language requirements (particularly for the French market)
Technical Advocacy: Act as a "Player-Coach." You will occasionally join deep-dive technical sessions to help customers architect solutions involving Artifactory, Xray, and the wider JFrog Platform
Operational Excellence: Drive key performance indicators, including Gross Retention, Net Retention, and Customer Health Scores
Cross-Functional Collaboration: Partner closely with Sales, Professional Services, and Product Engineering to ensure a seamless feedback loop between the customer and our roadmap

Engineering Manager, CS Data Services

Airbnb

Location:
United States

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 16, 2025

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Engineering Manager, CS Data Services

Airbnb

Location:United States

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Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:December 16, 2025

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