CrawlJobs Logo

Engineering Manager, CS Data Services

United States 204000.00 - 255000.00 USD / Year · Job Posted December 16, 2025
Apply Position
Job Link Share

Job Description

The Community Support Engineering (CSE) organization ensures our hosts and guests receive exceptional support throughout their entire Airbnb journey. We build world-class tools for agents, operations teams, and AI systems—keeping our global community supported 24/7, 365 days a year. Within CSE, the CS Data Services team builds APIs, data services, and libraries that provide secure, permission-aware, and structured access to agent, customer, and case data. We power mission-critical use cases across product engineering, machine learning, data engineering, and operational tooling.

Job Responsibility

  • Ramp up on the team’s technology, product, and business goals, including hands-on work to develop a deep technical understanding
  • Lead, mentor, and grow a high-performing engineering team in a fast-paced environment
  • Foster a team culture that emphasizes product thinking, technical depth, and customer-centric problem solving
  • Drive adoption of data services by partnering closely with teams across CSE to understand their use cases and deliver intuitive, scalable solutions
  • Set clear priorities and strategic direction in collaboration with engineering, product, machine learning, and data teams
  • Improve team processes to strengthen collaboration, execution efficiency, and delivery quality
  • Lead complex, cross-functional projects that align with business goals and deliver measurable impact

Requirements

  • 9+ years of software engineering experience
  • 3–5+ years managing engineering teams in a fast-paced environment
  • BS/MS in CS or a related field
  • Deep understanding of distributed systems, application-layer APIs, and event-driven architectures
  • Strong proficiency with Java/Kotlin, distributed queues (Kafka, SQS), GraphQL, data processing frameworks (Spark/Flink), and datastores (Redis, ElasticSearch, Cassandra, MySQL, or similar KV/relational systems)
  • Demonstrated ability to balance long-term platform strategy with near-term product needs using sound technical judgment
  • Proven track record building reliable, scalable, high-quality systems and fostering a culture of accountability and ownership
  • Excellent communicator who can influence across teams and develop, motivate, and lead high-performing engineering organizations
  • Experience delivering large, complex technical initiatives end-to-end
  • Strong commitment to operational excellence, quality, reliability, and availability
  • Passionate about creating exceptional experiences for both end-users and internal partners

What we offer

  • bonus
  • equity
  • benefits
  • Employee Travel Credits

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Engineering Manager, CS Data Services

8 matching positions

Engineering Manager, Community Support Engineering (Routing and Data Services)

Lead the China Routing and Data Service team within Community Support Engineerin...
Location
Location
China
Salary
Salary:
Not provided
airbnb.com Logo
Airbnb
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 9+ years of relevant software development industry experience in a fast paced tech environment
  • Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience
  • Excellent communication and collaboration skills
  • Proven experience working with many engineering teams and cross functional partners
  • Strong expertise in building large-scale backend systems and experience in user facing features
  • Strong product and design instinct, previous proven experience building delightfully designed experiences
  • Flexible in leadership style, can adapt to a variety of ways of working depending on the situation
  • Experience leading and shipping large initiatives with high business impact
  • Creating a strong culture of operational excellence with focus on raising the bar for quality, reliability and availability
  • Good judgment in making tradeoffs to balance short-term business needs with long-term technical quality
Job Responsibility
Job Responsibility
  • Ramp up on the team’s technology, product, and business goals, including hands-on work to develop a deep technical understanding
  • Lead, mentor, and grow a high-performing engineering team in a fast-paced environment
  • Foster a team culture that emphasizes product thinking, technical depth, and customer-centric problem solving
  • Drive and partner closely with teams across CSE to understand business cases and deliver intuitive, scalable routing and data solutions
  • Set clear priorities and strategic direction in collaboration with cross functional partners
  • Improve team processes to strengthen collaboration and ways of working, execution efficiency, and delivery quality
  • Lead complex, cross-functional projects that align with business goals and deliver measurable impact
  • Collaborate with other senior leaders and peers to define and drive long-term technical strategy and architecture that enables the company’s future vision
  • Collaborate with and influence cross-functional partners to design and deliver high-quality products
  • Lead team technical initiatives, and work cross-functionally to identify opportunities for business impact, refine, and prioritize requirements for engineering systems
Read More
Arrow Right

Engineering Manager, Experimentation Infrastructure

Airbnb was born in 2007 when two hosts welcomed three guests to their San Franci...
Location
Location
United States
Salary
Salary:
204000.00 - 255000.00 USD / Year
airbnb.com Logo
Airbnb
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of managing teams of software engineers
  • 9+ years of relevant software development industry experience in a fast paced tech environment
  • BS, MS or PhD in CS or related field
  • Technical leadership: hands on experience leading highly technical and senior teams and setting technical direction and strategy
  • Experience with experimentation and/or feature flagging systems, especially at large scale
  • Experience with and passion for experimentation methodology and practice
  • Strong communication and collaboration skills
  • Able to retain, mentor, grow and hire senior and staff engineers
  • Able to contribute to culture choices and initiatives that positively impact all of engineering
Job Responsibility
Job Responsibility
  • Lead the team in delivering a platform which ensures that Airbnb can leverage experimentation to guide decision-making and build understanding, with speed and reliability
  • Be conversant in systems design/architecture, can reason about trade-offs, and ultimately own & defend technical decisions / technical direction for your team
  • Work across the organization, partnering with both upstream dependencies (e.g. data infrastructure, core services), stakeholders, and customers (Data Science, Analysts, Product Engineers)
  • Empower the team to achieve a high level of productivity, reliability and simplicity
  • Stay current on leading industry trends and participate in defining the company’s engineering culture
What we offer
What we offer
  • bonus
  • equity
  • Employee Travel Credits
  • Fulltime
Read More
Arrow Right

Technical Services Manager

Lead the Technical Services team, which delivers a variety of overlay support an...
Location
Location
United States , San Francisco
Salary
Salary:
180000.00 - 220000.00 USD / Year
ironcladapp.com Logo
Ironclad
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years of career experience in sales, pre-sales, or technical consulting for software companies, B2B SaaS preferred
  • 2-4 years of experience in managing proposal response processes for RFPs, RFQs, etc.
  • 2-4 years of experience managing/leading either a pre-sales or technical architecture team
  • Understanding of cloud architecture and modern platform concepts including SaaS, PaaS, cross-cloud data and process integration, multi-tenancy, etc.
  • Experience managing the selection and deployment of internal tools to support scalable business processes
  • Demonstrated partnership with supporting G&A functions to ensure alignment with financial and operational company goals
  • Demonstrated ability to maintain relationships and alignment with other internal teams and stakeholders, especially Sales, product and Customer Success
  • Outstanding interpersonal skills, along with strong communication skills both verbal and written
  • Comfortable traveling for work as needed (up to 25%)
Job Responsibility
Job Responsibility
  • Team Leadership & Management: mentor and manage the Technical Services team, ensuring the high quality delivery of key team functions
  • Demo Engineering: ensure team supports scalable demo delivery by maintaining repeatable demo environments, engaging stories, and clear value messages
  • RFx and Questionnaire Responses: ensure team delivers effective support for RFP, RFI, and security responses tied to sales opportunities
  • Product Expertise and Product Development Alignment: maintain deep expertise in the company’s products, services, and the broader CLM landscape
  • Operational Rigor and Metrics Oriented Growth: monitor operational metrics for team performance, engagement, and utilization
  • Cross Functional Collaboration and Influence: build and leverage strong relationships with key partners in Sales, CS, EPD, Finance, Ops, Marketing, and other G&A functions
What we offer
What we offer
  • 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
  • Market-leading leave policies, including gender-neutral parental leave and compassionate leave
  • Family forming support through Maven for you and your partner
  • Paid time off
  • Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
  • Mental health support through Modern Health, including therapy, coaching, and digital tools
  • Pre-tax commuter benefits (US Employees)
  • 401(k) plan with Fidelity with employer match (US Employees)
  • Regular team events to connect, recharge, and have fun
  • Offers Equity
  • Fulltime
Read More
Arrow Right

Senior Engineering Manager, Query Infrastructure

Mixpanel is an event analytics platform. The query team is responsible for build...
Location
Location
United States , San Francisco
Salary
Salary:
236522.00 - 320000.00 USD / Year
mixpanel.com Logo
Mixpanel
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior experience building, maintaining & scaling reliable, high-volume distributed systems
  • Can reason about ambiguous problems from first principles and propose creative solutions
  • Strong CS fundamentals (e.g., data structures, algorithms, and distributed systems)
  • Contributes to attracting and retaining engineers through technical leadership, collaboration, and/or enablement
  • Track record of mentoring and growing engineers who work with you
Job Responsibility
Job Responsibility
  • Hiring and retaining diverse and talented engineers
  • Mentoring engineers & growing future technical leaders
  • Working cross-functionally to translate business goals into the team’s roadmap
  • Nurturing engineering excellence via culture and process
  • Providing meaningful input to technical designs based on an in depth understanding of our systems & services
  • Ensuring the query service uptime and performance SLO/SLAs are met
  • Working with customers to improve their query performance
What we offer
What we offer
  • Comprehensive Medical, Vision, and Dental Care
  • Mental Wellness Benefit
  • Generous Vacation Policy & Additional Company Holidays
  • Enhanced Parental Leave
  • Volunteer Time Off
  • Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
  • Equity consideration
  • Fulltime
Read More
Arrow Right

Air Power Services Pricing Manager

An opportunity for Air Power Services Pricing Manager has arisen within Airbus D...
Location
Location
Spain , Getafe (Madrid)
Salary
Salary:
Not provided
airbus.com Logo
Airbus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree in Finance, Business Management, Engineer or equivalent
  • At least 3 years of experience in Bid enviorement or Finance¬Controlling
  • Excellent skills in relationship building, team building, collaborate across functions and conflict management
  • Knowledge of Microsoft Office especially Excel and Power Point and Google enviorement
  • Negotiation level of English and Spanish
Job Responsibility
Job Responsibility
  • Supports the sales team during the sales campaign
  • ensures an efficient acquisition process by supporting Business Capture Plan and contributing to Quality Gates 1-4 as well as commercial panels/committees
  • Analyses customer requirements/requests for quotation with regard to the financial/commercial part of a proposal
  • Provides commercial best practices, analyses and translates complex business situations to suggest best-adapted solutions
  • Leads the preparation of the commercial part of the bids in close cooperation with other stakeholders (e. g. Country Sales, Bid Centers, Business Lines)
  • Challenges Sales, Engineering/Operations and Business Lines on bid/no bid, pricing, target costing and T+C’s
  • Provides quantitative and qualitative financial data to prepare a winning proposal (e.g. pricing, calculation methods) and validates consistency of financial content and financial risk exposure
  • Structures contracts together with Legal (joint responsibility) and (Country) Sales by defining and formulating all commercial terms and conditions in coordination with the bid team (Legal to tailor the Ts & Cs)
  • Supports and is actively involved in contract negotiations with regard to the commercial sections of the contract together with Legal
  • Manages customer contracts including claims and waivers during contract execution in close cooperation with Country Sales and Business Lines and in alignment with Legal (joint responsibility)
What we offer
What we offer
  • Vacation days plus additional days-off along the year
  • Attractive salary
  • Collective transport service in some sites
  • On-site facilities (among others): free canteen, kindergarten, medical office
  • Possibility to collaborate in different social and corporate social responsibility initiatives
  • Excellent upskilling opportunities and great development prospects in a multicultural environment
  • Fulltime
Read More
Arrow Right

Data Center Manager and Engineer

Implement and maintain configuration control, change management, asset tracking,...
Location
Location
United States , Columbia; Laurel
Salary
Salary:
86900.00 - 198000.00 USD / Year
boozallen.com Logo
Booz Allen Hamilton
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience as a network engineer, infrastructure engineer, or system administrator using a variety of IT devices, including power or cooling systems, PDUs, firewalls, switches, storage appliances, compute infrastructure, network and power cabling standards, fiber or copper distribution panels, or remote access or management technologies
  • Experience dealing with equipment acquisition, racking, cabling standards for copper and fiber, power, space, or cooling planning and monitoring, and physical security
  • Knowledge of networking, including DNS, TCP/IP, Ethernet, and cable termination
  • Ability to lift and carry heavy items weighing up to 60 lbs
  • TS/SCI clearance with a polygraph
  • Bachelor’s degree in a CS or IT field and 5+ years of experience with systems or network administration, or 10+ years of experience with systems or network administration in lieu of degree
  • Ability to obtain a DoD 8570.1 IAT Level II Compliant Certification within 60 days of start date
Job Responsibility
Job Responsibility
  • Implement and maintain configuration control, change management, asset tracking, and logistics coordination for a busy IT data center supporting multiple teams
  • Oversee data center services, coordinate network and hardware setups, and provide technical support
  • Assist with equipment delivery, hardware racking, and cabling
  • Support cyber operations and development efforts by providing secure, scalable, and mission-aligned operations and development or testing environments
  • Interface with program managers, engineers, and operations staff to define data center requirements and priorities, coordinate installations and changes, and minimize downtime
  • Assist with planning, and troubleshoot and solve complex infrastructure issues, including hardware, software, and networking
  • Create, maintain, improve, and document processes on the technologies you support
  • Understand all aspects of the data center and equipment or systems you support
What we offer
What we offer
  • health, life, disability, financial, and retirement benefits
  • paid leave
  • professional development
  • tuition assistance
  • work-life programs
  • dependent care
  • recognition awards program
Read More
Arrow Right

Senior Manager, Staff Software Engineering

Our Senior Manager, Staff Software Engineering is a leader who will lead member ...
Location
Location
United States , Palo Alto; Dallas; Seattle
Salary
Salary:
140000.00 - 300000.00 USD / Year
geico.com Logo
Geico
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience with designing solutions with a blend of low-code elements, pro-code enterprise elements, machine learning & AI cognitive services (for example, Power Platform, Azure App, Azure Cognitive Services & Azure Machine Learning)
  • Fluency and Specialization with at least two modern languages such as Java, C++, Python or C# including object-oriented design
  • Experience in building products using service-oriented architecture and extensible REST APIs
  • Experience building the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems
  • Experience with continuous delivery and infrastructure as code
  • Fluency in DevOps Concepts, Cloud Architecture, and Azure DevOps Operational Framework
  • Experience in existing Operational Portals such as Azure Portal
  • Experience with application monitoring tools and performance assessments
  • Experience in Datacenter structure, capabilities, and offerings, including the Azure platform, and its native services
  • In-depth knowledge of design patterns, CS data structures and algorithms
Job Responsibility
Job Responsibility
  • Focus on multiple areas and provide leadership to the engineering teams
  • Own complete solution across its entire life cycle
  • Influence and build vision with product managers, team members, customers, and other engineering teams to solve complex problems for building enterprise-class business applications
  • Accountable for the quality, usability, and performance of the solutions
  • Lead in design sessions and code reviews to elevate the quality of engineering across the organization
  • Utilize programming languages like Java, Python, SQL, and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of Azure tools and services
  • Consistently share best practices and improve processes within and across teams
  • Be responsible for building and mentoring a new team of software engineers
  • Drive the team towards building solutions towards the long-term goals while ensuring that high priority tech debts are solved in an efficient way
What we offer
What we offer
  • Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being
  • Financial benefits including market-competitive compensation
  • a 401K savings plan vested from day one that offers a 6% match
  • performance and recognition-based incentives
  • and tuition assistance
  • Access to additional benefits like mental healthcare as well as fertility and adoption assistance
  • Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year
  • Fulltime
Read More
Arrow Right

Senior Manager, Staff Software Engineering

At Rating Scoring and Data Services in Geico Sales Tech our goal is to build a n...
Location
Location
United States , Chevy Chase
Salary
Salary:
130000.00 - 300000.00 USD / Year
geico.com Logo
Geico
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong foundation in algorithms, data structures, and core computer science concepts
  • Basic UI/UX, API and prototype design knowledge and experience
  • Proven experience in digital experimentation to optimize the online customer experience
  • Knowledge of DTM tagging, including implementation solution design and processing rule set
  • Hands on experience with Metadata management tools (Microsoft Purview, Collibra, Alation, Informatica, etc.)
  • Knowledge of cloud computing technologies and concepts (SaaS, PaaS, IaaS, etc)
  • Working knowledge of object-oriented development, Gang of Four (GOF) Design Patterns, Microservices, Dependency Injection with IOC containers, and both frontend and backend unit testing
  • Proven ability to concentrate and demonstrate a capacity for learning technical concepts and adapting to new technologies quickly
  • Strong Cloud (AWS, GCP, Azure etc.) platform knowledge
  • In-depth knowledge of MS Office tools such as PowerPoint, Outlook, Word, and WebEx for effective communication
Job Responsibility
Job Responsibility
  • Work with your Director to address project dependencies, negotiate and estimate incremental delivery dates for milestones with the stakeholder community, and deliver projects on time
  • Identify and raise appropriate project risks, in addition to presenting detailed and implementable solutions or alternatives
  • Understand how requirements and design choices may impact systems across multiple areas
  • Report on your team’s progress for project and other key metrics, in addition to presenting detailed and implementable ideas for areas to further improve or influence product or project delivery
  • Initiate and support performance evaluation of team members
  • Cultivate a culture that motivates all levels of performers to higher levels of achievement
  • Build and maintain relationships with your team members to support an environment of trust
  • Foster a culture of growth mindset that acknowledges and expects individuals to grow and be accountable. Influence those you motivate and coach to be receptive to feedback
  • Identify where technical or analytical skill gaps put future team deliverables at risk and craft a plan to remediate, consistently challenge team members to share knowledge and learn new technologies
  • Proficiently execute difficult conversations on development and performance
What we offer
What we offer
  • Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being
  • Financial benefits including market-competitive compensation
  • a 401K savings plan vested from day one that offers a 6% match
  • performance and recognition-based incentives
  • and tuition assistance
  • Access to additional benefits like mental healthcare as well as fertility and adoption assistance
  • Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year
  • Fulltime
Read More
Arrow Right