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Engineering Manager, Consumer

Ireland, Dublin · Job Posted December 11, 2025
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Job Description

We are looking for a new Engineering Manager to join our Consumer Group. You will join a multidisciplinary group of technology, product, and design folks in building the future of the hair, beauty, and MedSpa industry. You will be a key member of our team, helping them to add new features and extend our platform to allow our customers to engage, attract, win and retain clients. For this role, you will be primarily responsible for growing, coaching and motivating a team of engineers to reach their own, and in turn Phorest’s goals. You will have the opportunity to be hands-on but instinctively focus on ensuring your team is set up for success first by removing any blockers. You will be a key member of this team, collaborating with the other engineers and facilitating the day-to-day running of the team. You will be responsible for growing, coaching and motivating a team of engineers to reach their own, and in turn Phorest’s goals. You will work closely with the Product Manager and Designer on the team to shape the strategy and also collaborate with other teams where there is a crossover of domains.

Job Responsibility

  • You will be responsible for leading an Engineering team within the Consumer domain of our product, including their overall health, productivity and impact
  • You will work with Engineering Managers, Product Leads and other key stakeholders to understand and shape the overarching consumer strategy
  • You will work with your team to ensure an appropriate balance of new capabilities and technical maintenance is being carried out within each development cycle so that the technical health of the platform is conserved as the platform evolves
  • Help identify bottlenecks within the team, improve working processes, and ensure software delivery best practices are being used to our advantage
  • You will be responsible for tracking the progress outwards to the wider teams, ensuring new capabilities are released on time and to the required quality standards
  • You will champion the observability strategy within your team ensuring relevant service level objectives(SLOs) are set to measure and improve the e-commerce system’s reliability. Your team will have the correct monitoring tooling in place and proactively identify and address issues
  • Drive a culture of quality within the team by establishing rigorous processes and methodologies. This will include maintaining high code quality standards, defining and implementing automated testing strategies and ensuring comprehensive test coverage for both new features and existing functionality
  • There is going to be hands-on work here, as a leader of this team you are going to need to understand how things work, there will be times when you will need to contribute to the team's work, review code and support them in designing and building complex distributed systems. You’ll help guide your team to design technical solutions that are appropriate in terms of scale, resilience and reliability
  • You will have direct people management responsibilities for a scrum team. This will require you to: Have regular 1 to 1s with each person to ensure they are happy and engaged in their work, as well as to coach them through any problems they are wrestling with
  • Provide regular feedback and periodic performance reviews
  • Understand each person’s long-term aspirations, helping them to set goals and carve out opportunities for growth in their career that are aligned with those goals
  • You will attend regular Product and Engineering management meetings, where you will have the opportunity to influence decisions that affect the entire engineering group
  • You will report to the Head of Engineering of the Consumer group providing regular updates on progress and strategy while sharing any challenges the team may be facing where support is required
  • You will help build our engineering brand by both talking about and sharing blog posts on the amazing work we do

Requirements

  • 3+ years demonstrated impact in a similar leadership role
  • Bachelor's Degree in Computer Science or a similar related field
  • Experience managing people
  • Strong proficiency and at least 5 years of professional experience with object-oriented software design, primarily Java
  • The ability to collaboratively lead the evolution of your team’s strategy, setting unambiguous roadmaps and goals for the team and then delivering on them in a healthy, predictable and sustainable way
  • You should be comfortable coaching team members. You will communicate expectations clearly and deliver individual feedback frequently
  • You have a proven history of building close working relationships with your product counterparts and external stakeholders, with the ability to inspire and motivate, improve quality and productivity, while maintaining technical innovation and excellence
  • Strategic thinker, with an ability to express and convey thoughts in meaningful ways in a fast paced and evolving environment, with a high degree of autonomy
  • Previous hands-on development experience with complex distributed systems
  • Experience working with and managing Agile teams, as well as driving improvement across the whole development process
  • Experience developing and supporting engineers in their personal growth and career progression. You foster an environment where communication, teamwork, and collaboration are rewarded
  • You’ll focus on quality, while increasing efficiency, delivering value and reducing waste

What we offer

  • Your wellbeing is important to us - we provide private healthcare, 2 Wellness Days, an employee assistance program and a free online GP service
  • As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection
  • We help you travel by providing a bike to work scheme as well as tax saver transport tickets
  • We support the women who work in Phorest by offering 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause
  • We care for your family and provide Enhanced Maternity and Paternity Benefits
  • We grow our own timber! We provide a great learning environment and extensive development opportunities. We run development programs and provide access to many online resources including LinkedIn learning
  • Moving house? Phorest employees get 3 moving days

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