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We build simple yet innovative consumer products and developer APIs that shape how everybody interacts with money and the financial system. The Remember Me - Consumer team is building Plaid’s next generation of direct-to-consumer products. Our mission is to help people feel more confident and secure in managing their financial lives through intuitive, high-trust experiences powered by Plaid’s network. This team is developing a new consumer-facing security and bank account monitoring product focused on proactive fraud detection and financial account visibility. It represents an important step in expanding Plaid’s direct-to-consumer offerings. We are a small, fast-moving team focused on 0→1 development, owning the experience end-to-end from backend systems to user-facing flows. As the TLM for the Consumer team, you will split your time between hands-on technical leadership and people management. You will be accountable for the technical foundation of the product, leading the design and evolution of systems that monitor financial accounts and power user-facing experiences. You will drive key architectural decisions, raise engineering standards through design reviews and mentorship, and help the team balance rapid iteration with long-term system health. At the same time, you will build and lead a strong engineering team. You will create clarity around goals, support individual growth, and hold a high bar for ownership and delivery. You will work closely with Product and Design to take complex, ambiguous problems and turn them into simple, trustworthy experiences for users.
Job Responsibility:
Lead technical design and execution for consumer-facing security and monitoring systems
Own backend architecture, data flows, and identity and authentication integrations
Hire, manage, and develop a team of engineers
Maintain a high bar for security, reliability, and operational excellence
Partner cross-functionally to align product goals and technical strategy
Use data and experimentation to improve onboarding, engagement, and user value
Requirements:
8+ years of experience in software engineering, with a proven track record of delivering successful projects
2+ years of engineering management experience
Experience building consumer-facing products
Strong user empathy and ability to balance technical tradeoffs with product outcomes
Track record of building and growing high performing engineering teams (either as an engineer or a manager)