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We’re hiring an Engineering Manager to lead Business Growth for ChatGPT. This team owns the full journey of how professionals and teams adopt ChatGPT — from discovery and signup to onboarding, activation, paid conversion, seat expansion, and Enterprise readiness. This is a highly impactful role for a product-minded engineering leader who thrives in ambiguity and operates with founder-level ownership. You’ll lead a small, senior team and help shape how businesses around the world use AI to do their best work.
Job Responsibility:
Lead a team of engineers building growth systems across onboarding, activation, trials, and monetization
Own critical business funnels: Free → Business, Trial → Paid, and seat expansion
Partner deeply with Product, Design, Data Science, GTM, Marketing, FinEng, and other Growth teams
Design and iterate on onboarding flows tailored to user intent and acquisition channel
Drive activation of teams and adoption of meaningful workflows
Build product signals and tools to identify and support Enterprise-ready customers
Translate ambiguous problems into clear strategies, roadmaps, and execution plans
Maintain high engineering quality while moving quickly through experimentation
Requirements:
A product-oriented Engineering Leader
Experienced leading teams in B2B SaaS, SMB, or collaboration products
Strong intuition for onboarding, activation, conversion, and lifecycle mechanics
Comfortable operating with high autonomy and making strategic tradeoffs
Collaborative, low-ego leader who communicates clearly and builds trust across functions
Excited to build systems from scratch in a fast-moving environment
Experience with growth engineering, experimentation platforms, or monetization systems
Background in seat-based SaaS or bottoms-up adoption models
Familiarity with Enterprise upgrade paths and GTM workflows
What we offer:
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided