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Scale Logo Scale · IT - Software Development

Engineering Manager, AgentOps

United States, San Francisco 216200.00 - 270250.00 USD / Year · Job Posted February 20, 2026
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Job Description

The vision for the AgentOps team is to build the best Agent Development Platform in the AI Industry. Agent Development is in its nascent stages in a rapidly changing industry, with limited tooling making it hard for agent developers to manage agent lifecycles. As a team that has a front-row seat to what Enterprise customers need and want, we want to build an opinionated but flexible platform for all Agent operations ("AgentOps"), including building, deploying, monitoring, evaluating and improving agents to solve customer needs. With the AI industry currently moving towards RL workflows that need verifiable rewards, we further want to gear this platform towards knowledge capture that create compounding effects to make Agents more effective and capable. We want to create a virtuous data flywheel where agents built using this platform see continuous performance improvements and increase customer value over time.

Job Responsibility

  • Manage the engineering team and drive technical delivery
  • Comfortable working cross functionally, whether that be internal or external customers
  • Work across the entire product lifecycle from conceptualization through production
  • Build features end-to-end: back-end, system design, debugging and testing
  • Deliver experiments at a high velocity and level of quality to engage our customers
  • Influence the culture, values, and processes of a growing engineering team
  • Inspire and mentor engineers
  • Collaborating with cross-functional teams to define, design, and ship new product features and experiences

Requirements

  • At least 5 years of relevant experience
  • At least 2 years of experience managing engineers is preferred
  • Proven success in leading, managing, and developing high-performing Engineering teams
  • Expertise in identifying product engagement patterns and trends for large scale consumer products
  • Track record of shipping high-quality products and features at scale
  • Desire to work in a very fast-paced environment
  • Ability to turn business and product ideas into engineering solutions
  • Excellent problem-solving skills
  • Be able to work independently or as part of a team
  • Excited to join a dynamic, hybrid team in either San Francisco or New York City.

What we offer

  • Comprehensive health, dental and vision coverage
  • Retirement benefits
  • A learning and development stipend
  • Generous PTO
  • Additional benefits such as a commuter stipend
  • Equity based compensation
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