Engineering Manager - Unified Automation, PagerDuty

PagerDuty

Location:
Canada, Toronto

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

137000.00 - 207000.00 CAD / Year

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Job Description:

PagerDuty is seeking an Engineering Manager to lead one of our customer-focused and high-performing teams within our Unified Automation group. The Engineering Manager will be responsible for managing a team of software engineers focused on automation everywhere, workflow automation, AI Agents, and the PagerDuty platform. This role will define the future of Unified Automation within PagerDuty, including AI, MCP, and Agents.

Job Responsibility:

Partner closely with Product Management and senior engineers to create a vision and roadmap for incident analysis capabilities
Work with Engineering, Product, and UX stakeholders to deliver intuitive, actionable incident analysis/retrospective features
Champion clarity and usability in the incident analysis experience
Make pragmatic trade-off decisions on resourcing and priority
Collaborate with other engineering leaders at PagerDuty on cross-team initiatives
Measure impact by partnering with Product and Design on defining success metrics
Support your team's on-call rotation or incident command rotation
Learn PagerDuty's culture and values and be a strong proponent for them

Requirements:

8+ years of overall experience in Engineering
2+ years of Engineering Management in a SaaS organization
Proven experience building teams with a growth mindset
Experience working with both front-end and back-end technologies including React, Node, .Net, with knowledge of common pitfalls in under/over-engineering
Strong sense of urgency toward action, a customer-first philosophy
Ability to balance planning with execution
Demonstrated ability to hire and develop engineers at varying levels of experience
Excellent communication skills across all levels of the organization
Deep understanding of Agile principles and effective application
Technical depth to engage in design/code discussions when needed
Clear perspective on what 'good engineering' looks like

What we offer:

Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs

Additional Information:

Job Posted:
October 28, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Engineering Manager - Unified Automation