Engineering Leader - Payments APAC Job at Adyen (Singapore)

Vice President of Customer Support and Integrations

As Vice President of Customer Support and Integrations at PPRO, a global local p...

Location

United Kingdom , London

Salary:

Not provided

PPRO GmbH

Expiration Date

Until further notice

Requirements

Executive Customer Success Leadership: A proven track record of leading, building, and scaling high-performing Customer Support and/or integrations organisations within a complex, global B2B environment, preferably within SaaS or FinTech
Operational Excellence & Process Transformation: Extensive experience in identifying systemic operational inefficiencies, designing, and successfully implementing large-scale process optimisation and automation initiatives that significantly improve customer experience and business outcomes
Strategic Acumen & Execution: Demonstrated ability to translate overarching business strategy into actionable customer success initiatives, driving their execution with a focus on measurable results and long-term impact
Payments Industry Acumen: A strong understanding of financial services or payment industry dynamics, particularly related to complex B2B customer journeys, including onboarding, KYC, and lifecycle management
Exceptional Executive Stakeholder Management: Proven ability to influence, negotiate, and build consensus with senior leadership and diverse cross-functional teams (e.g., Product, Engineering, Legal, Compliance, Sales, Marketing) to achieve shared customer and business objectives
Analytical & Data-Driven Decision Making: Highly adept at leveraging data to define strategic KPIs, identify trends, forecast outcomes, and make informed decisions that drive customer success and operational efficiency
Empathetic & Inspirational Leader: A natural ability to inspire, motivate, and develop teams, fostering an environment of psychological safety, high performance, and continuous learning
Global Communication & Influence: Superior communication, presentation, and negotiation skills, capable of effectively engaging with global stakeholders at all levels and simplifying complex concepts
Bias for Action & Adaptability: A proactive approach to challenging the status quo, taking calculated risks, making decisive actions with imperfect information, and iterating quickly in a fast-paced, evolving landscape

Job Responsibility

Strategic Leadership & Team Development:Build, mentor, and lead a high-performing, globally distributed customer-facing organisation across Commercial Support, Technical Account Management, and Solutions Engineering. You will define the structure, roles, and career paths for teams of 20+ professionals across Europe, LATAM, APAC, and the US, ensuring scalability, accountability, and continuous improvement
You will set clear OKRs and performance standards, foster a culture of ownership and deep collaboration, and ensure the teams act as proactive, embedded strategic partners to both customers and internal stakeholders
You will shape the long-term strategy for global support and customer integrations, driving a transformation agenda focused on automation, AI-enabled workflows, and data-driven decision-making, while partnering closely with cross-functional teams to ensure customers succeed with PPRO
Elevate Customer Support & Operational Efficiency: Define and oversee the strategic vision for a seamless, efficient, and commercially aligned customer/ prospect integration journey
Drive significant operational efficiencies and automation across all onboarding and support processes to enhance scalability and reduce manual effort
Champion End-to-End Customer Lifecycle Management: Develop and implement a comprehensive strategy for ongoing customer engagement, ensuring a consistent and proactive experience across merchant applications, Local Payment Method activations, and product/technical documentation
Oversee the continuous improvement of customer-facing tools (e.g., Welcome Portal) for recurring tasks, reporting, and self-service
Establish robust governance models, clear ownership, and efficient escalation paths for all customer interactions
Create & Scale the Customer Success Framework: Design, implement, and continuously refine a consistent, transparent, and scalable Customer Support playbook, including best practices, processes, and tools
Define and champion Service Level Agreements (SLAs) and comprehensive Customer Experience (CX) metrics across the entire customer journey

What we offer

Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation
work from abroad policy, enabling employees to work remotely for up to another 30 days per year
Learning and Development - We offer a GBP 500 annual budget to support your professional growth
leadership cafés, on-the-job training
Insurance - medical insurance (BUPA health care plan)
a 5% matching pension plan through Now Pensions
Enhance Family Leave
Workplace Nursery Scheme - Save on childcare through salary exchange
Gym membership - PPRO helps contribute towards the costs of your gym membership
Mental Health Platform - one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more

Fulltime

New

Bilingual Claims Support Specialist

We are seeking Bilingual Claims Support Specialists (Independent Contractors) fo...

Location

Canada , Toronto

Salary:

23.00 CAD / Hour

Randstad

Expiration Date

August 13, 2026

Requirements

1+ year of phone-based client, patient, or stakeholder relations
Fluent in French and English
Proven experience working accurately with data and database systems
Proficient in MS Office (Outlook, Word, Excel)
Self-motivated, highly organized, and able to work independently under pressure with minimal supervision
Exceptional interpersonal skills, strict attention to detail, and a total commitment to accuracy and data integrity

Job Responsibility

Serve as a primary point of contact via phone and email, handling inquiries with deep professionalism and emotional resilience
Input, verify, and code complex claim details with total accuracy
Manage incoming/outgoing correspondence, tickets, and sensitive records
Tackle targeted cleanup projects to eliminate bottlenecks
Train, mentor, and supervise other support specialists
Actively participate in regular professional debriefings and mandatory mental wellness check-ins

What we offer

3-month renewable contract
$23 per hour
Hybrid work mode (minimum 3 days in-office, 2 days remote)
Full-time (standard office hours)

Fulltime

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Birmingham

Salary:

16.00 - 24.00 USD / Hour

CVS Health

Expiration Date

August 22, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
other programs

Parttime

New

Accounts Receivable Specialist

We are looking for an Accounts Receivable Specialist to support a wholesale dist...

Location

United States , Bronx

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in accounts receivable within a distribution, wholesale, or similar business environment
Strong background in cash application, billing support, and commercial collections
Hands-on experience reviewing and resolving customer chargebacks, deductions, or payment disputes
Ability to reconcile account activity accurately and identify the source of discrepancies
Proficiency with accounting or ERP systems and confidence working with transaction-level data
Excellent written and verbal communication skills for customer and cross-functional follow-up
Experience supporting large retail or big box customer accounts is highly preferred

Job Responsibility

Process incoming payments and apply cash accurately to customer accounts in a timely manner
Monitor open invoices, follow up on past-due balances, and drive commercial collections efforts with professionalism
Review customer deductions and chargebacks, research discrepancies, and coordinate resolution with appropriate internal partners
Prepare and issue invoices, credit memos, and account adjustments while maintaining accurate documentation
Reconcile accounts receivable balances and investigate variances to support clean aging reports
Communicate with customers regarding payment status, billing questions, and remittance details to resolve issues promptly
Maintain detailed account notes and reporting to provide visibility into collections activity and outstanding receivables

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

District Support Night Pharmacist

We're building a world of health around every individual — shaping a more connec...

Location

United States , West Islip

Salary:

60.00 - 76.00 USD / Hour

CVS Health

Expiration Date

September 02, 2026

Requirements

Active Pharmacist License in the state where the Store is located
Active National Provider Identifier (NPI)
Not on the DEA Excluded Parties list
Ability to travel within a reasonable radius to support market staffing as business needs require
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner

Job Responsibility

Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
Traveling the district to fill pharmacist shifts as scheduled by the District Performance Coordinator (DPC)
overseeing the pharmacy and serving as the Pharmacy Manager's proxy during bench shifts without overlap
Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
Assumes Pharmacy Manager's day-to-day duties when serving as the only or the primary pharmacist-on-duty
Contributing to positive patient experiences by showing empathy and genuine care and coaching the pharmacy team to do the same
demonstrating compassionate care, collaborating with the patient's total healthcare team, and proactively resolving insurance and/or medication issues
Proactively offering and delivering immunizations to keep patients healthy
engaging and supporting Pharmacy Technicians to learn to immunize
Supporting the effective management of pharmacy inventory in all pharmacies worked by following—and guiding the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain products for our patients and our business

What we offer

Dental
Vision
Wellness resources
Employee discounts
Access to certain voluntary benefits
Other programs

Parttime

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , San Diego

Salary:

19.40 USD / Hour

CVS Health

Expiration Date

September 02, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner

Job Responsibility

Contributing to safe and effective operations of the pharmacy
Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic

What we offer

This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues
dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
and other programs

Parttime

New

Senior Electronics Technician

We are actively seeking a bilingual senior electronics technician for a permanen...

Location

Canada , Saint-Laurent

Salary:

35.00 - 40.00 CAD / Hour

Randstad

Expiration Date

August 31, 2026

Requirements

Diploma of vocational studies (DEP) or diploma of college studies (DEC) specialized in electronics from a recognized institution
Minimum of 5 years of relevant experience in electronic soldering and flight unit repair within an industrial context
Excellent communication skills, both oral and written, in French and English
Great thoroughness, strong analytical mind and attention to detail
Strict legal authorization to work in Canada and current residence established in the Montréal area

Job Responsibility

Testing, diagnosing and repairing flight units with absolute precision
Performing delicate soldering of electronic components on complex printed circuit boards (PCBs) using advanced techniques
Ensuring calibration, rigorous cleaning and meticulous inspection of equipment on automated and manual test benches
Analyzing technical documentation and performing an in-depth reading of complex electronic schematics
Using specialized workshop measuring tools to validate system performance and perform troubleshooting

What we offer

Comprehensive group insurance with robust health coverage
Advantageous RRSP program and a high-performance deferred profit sharing plan (DPSP)
Modern, clean and perfectly climate-controlled workspace
Work-life balance promoted by a fixed day schedule and provision of sick leave
Free on-site parking and simplified accessibility thanks to efficient bus network service

Fulltime

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Coral Springs

Salary:

17.00 - 27.00 USD / Hour

CVS Health

Expiration Date

September 02, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
and other programs

Parttime

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Engineering Leader - Payments APAC

Job Description

Job Responsibility

Requirements

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