Engineering Lead Analyst, Citi

Citi

Location:
United States, Irving

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

140200.00 - 177145.97 USD / Year

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Job Description:

Citibank, N.A. seeks an Engineering Lead Analyst responsible for planning, coordinating, and implementing IT projects for strategic monitoring and observability tools including AppDynamics, Splunk, BSM, Aternity, and Evolven. The role involves serving as liaison between business and technical users, providing application process monitoring, ensuring adherence to monitoring standards, and collaborating across teams to drive solutions for monitoring implementations across various tech stacks.

Job Responsibility:

Planning, coordination, and implementation of IT projects for strategic monitoring and observability tools
Serve as liaison between business and technical users to determine appropriate solutions
Provide application process monitoring to assure standards and deadlines are met
Ensure adherence to monitoring standards, identify monitoring gaps and remediate as needed
Refine monitoring strategy to improve metrics related to mean time to detect and mean time to recovery
Collaborate across various teams to remove technical roadblocks for complex monitoring implementations
Serve as subject matter expert in AppDynamics and Evolven
Drive project deliverables for monitoring and observability tools across various tech stacks
Collaborate with senior management and advise on strategic implementations

Requirements:

Master's degree in Computer Applications, Applied Computer Science, or related field and 5 years of experience
Alternatively, Bachelor's degree in stated fields and 7 years of progressive post-baccalaureate experience
Experience with technology stacks including WebSphere, Tibco Business Works, Tibco Enterprise Messaging System, Message Queue, Web Servers, Pivotal Cloud Foundry, and OpenShift
Experience with Software Development Lifecycle (SDLC), including application development, performance testing procedures, and engineering certification processes
Experience with implementation of monitoring and observability tools including AppDynamics, Splunk, BSM, and Evolven
Experience with AppDynamics for application process monitoring to identify application performance bottlenecks and reduce impact from outages
Experience with log and event monitoring using Splunk Log Analytics, including custom Splunk search queries, dashboards and alerts
Experience evaluating financial services function to connect and enable the correlation of application performance with business transaction through impacted systems
Experience working with complex ecosystems that have both cloud technologies and legacy technologies, including mainframe and monolith servers
1 year of experience with Aternity to analyze user interactions and performance metrics for end-user monitoring
1 year of experience with change reconciliation monitoring using Evolven to track and validate changes

What we offer:

Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages including vacation, sick leave, and paid holidays
Discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
October 01, 2025

Expiration:
November 18, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Engineering Lead Analyst

Citi

Location:United States, Irving

Category:IT - Software Development

Contract Type:Employment contract