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Engineering Lead Analyst Vice President

https://www.citi.com/ Logo

Citi

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Location:
India, Chennai

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Monitoring & Observability Engineering Lead Analyst is a senior level position responsible for being an expert with a wide range of monitoring tools. The position will drive the monitoring agenda forward for the Global Consumer Bank and Wealth, driving best-in-class monitoring across all regions and applications, and incubating new capabilities and technologies.

Job Responsibility:

  • Drive the monitoring agenda forward for the Global Consumer Bank and Wealth
  • Drive best-in-class monitoring across all regions and applications
  • Incubate new capabilities and technologies
  • Drive POCs and incubate new features and capabilities
  • Work closely with monitoring operations teams, production support, performance test teams, operations, application owners
  • Explain complicated performance bottlenecks to stakeholders
  • Build advanced dashboards and queries
  • Be a subject matter expert for the Global Consumer Bank, including conducting brown bags and office hours
  • Recommend product customization for system integration
  • Identify problem causality, business impact and root causes
  • Advise or mentor junior team members
  • Impact the engineering function by influencing decisions through advice, counsel or facilitating services
  • Appropriately assess risk when business decisions are made

Requirements:

  • 10+ years of relevant experience in an Engineering & IT role
  • 5+ years of Application Development Experience (Java) at an enterprise level
  • 4+ years of Experience with a range of architecture techstacks including Java app servers, Web Servers, Cloud (PCF, AWS, Google), Kubernetes, TIBCO, mainframe
  • 2+ years working Splunk (or alternative log analytics tool)
  • 2+ years working with APM (ideally AppDynamics)
  • Good knowledge of new Observability tools and technologies like OTEL, ELK, Metrics and logs, Grafana
  • Experience with synthetic monitoring tools (ideally Micro focus BSM / APM and End User Monitoring like Aternity or Omnissa or Systrak)
  • Ability to converse with application owners, architects, performance testers to pinpoint application performance bottlenecks
  • Big Data / AIOPS experience
  • Knowledge of R or Python and Machine Learning algorithms
  • Splunk administration experience
  • Experience working in Financial Services or a large complex and/or global environment
  • Experience working with diverse stakeholders
  • Project Management experience
  • Consistently demonstrates clear and concise written and verbal communication
  • Comprehensive knowledge of design metrics, analytics tools, benchmarking activities
  • Demonstrated analytic/diagnostic skills
  • Ability to work in a matrix environment and partner with virtual teams
  • Ability to work independently, multi-task, and take ownership of various parts of a project
  • Ability to work under pressure and manage to tight deadlines
  • Proven track record of operational process change and improvement
  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred

Nice to have:

  • Big Data / AIOPS experience
  • Knowledge of R or Python and Machine Learning algorithms
  • Splunk administration experience
  • Master's degree

Additional Information:

Job Posted:
August 26, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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