Engineering Infrastructure & Operations Senior Group Manager

• provide conceptual analyses for a variety of broad and complex issues
• manage all products from design to implementation and ongoing performance according to business need
• ensure all technology standards are developed, understood and adhered to operationally around the globe
• ensure that Citi makes appropriate strategic choices in onboarding, managing and exiting of vendors from the product portfolio
• manage a department of multiple teams from various technology disciplines, overseeing planning, performance management/counseling, pay decisions and other personnel actions
• provide an environment where subject matter experts can prosper and deliver effectively
• oversee the technology budget and manage the budget and forecasts to ensure relevant targets are met
• utilize in-depth knowledge of how technology integrates within Citi and of direct competitors’ products and services
• make evaluative judgments based on analyzing information in complicated or unique situations, utilizing multiple sources of information
• negotiate with senior leaders across functions, and with external parties, as required
• appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

• 15+ years of relevant experience in an Engineering role with extensive experience in business, functional and people management
• experience working in Financial Services or a large complex and/or global environment
• project management experience
• consistently demonstrates clear and concise written and verbal communication
• comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
• demonstrated analytic/diagnostic skills
• ability to work in a matrix environment and partner with virtual teams
• ability to work independently, multi-task, and take ownership of various parts of a project or initiative
• ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
• proven track record of operational process change and improvement

master’s degree preferred

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
• discretionary and formulaic incentive and retention awards