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Work Arrangement - This role is categorized as on-site. The successful candidate is expected to report to the Advanced Technical Center full time. The Role - As business with our joint ventures expands, the complexity of engineering release, data permissions, and cross-regional collaboration is increasing. A dedicated Process and Lead role is needed to act as the single process interface with JVs and Global, leading the design and continuous improvement of engineering release and service-part-related processes to ensure consistency and compliance. This position also allows JVs to proactively build critical process-management capabilities to support future growth and reduce process and quality risks.
Job Responsibility:
Bridge between Global and JVs
Serve as the primary interface between global System Business Owners and JV Single Point Contacts for all process and system topics
Ensure alignment on requirements, priorities, and timing across regions and functions
Leadership & Technical Advisory
Lead and provide direction to a cross-functional team in a technical advisory capacity
Define team deliverables, set timelines, and monitor execution quality to meet program milestones
Process, System & Integration Management
Identify and document end-to-end process, system, and integration requirements to enable program execution
Analyze current-state processes, identify gaps or risks, and develop mitigation and improvement plans
Drive implementation of approved changes and track action closure to ensure sustainable results
Business Requirements & Stakeholder Management
Lead the collection and consolidation of business requirements from program execution teams
Act as the single voice representing program needs to other organizations (e.g., Global Engineering, IT, Quality, Manufacturing, Service)
Develop and execute communication plans to ensure transparency and alignment around decisions, action plans, and status
GPDS and Service-Related Change Management (SGMW Export Programs)
Own and maintain GPDS specifications for production and service-only parts for SGMW export programs
Ensure correct implementation of service-related ECRs (including NPNs), with proper effective dates and stock/service dispositions in line with GRC requirements
Partner with relevant stakeholders to secure approvals, coordinate cut-in timing, and validate data integrity in supporting systems
Continuous Improvement & Governance
Lead continuous improvement initiatives for engineering release and service-part processes to enhance efficiency, quality, and compliance
Establish and monitor key process metrics (e.g., change lead time, implementation quality, data accuracy)
Develop and maintain process documentation, standard work, and training materials for JVs and internal stakeholders
Risk & Issue Management
Proactively identify process and system-related risks impacting program delivery, quality, or compliance
Coordinate cross-functional problem solving, root-cause analysis, and corrective actions
Escalate critical issues with clear impact assessment and recommended options
Requirements:
Bachelor’s degree in Engineering, Information Systems, Business Administration, or related field
Master’s degree preferred
Significant experience in engineering operations, process management, or systems integration within the automotive or related industry
Proven experience working with product development and release processes (e.g., GPDS) and engineering change management (ECRs, NPNs)
Strong understanding of data, system, and integration requirements across engineering, manufacturing, and service domains
Demonstrated ability to lead cross-functional teams without direct authority in a complex, global, and matrixed environment
Excellent stakeholder management, communication, and influencing skills across cultures and time zones
Strong problem-solving skills with a track record of identifying process gaps and successfully implementing improvement actions