Engineering Graduates in Technical Sales Job at Formlabs GmbH (Berlin)

Technical Support Engineer Graduate

Technical Support Engineer Graduate role at Hewlett Packard Enterprise providing...

Location

Turkey , Istanbul or Ankara

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Completed Bachelor's/Master's degree in 2025 with a focus in Computer Engineering, Electrical and/or Electronics Engineering, Software Engineering, Informatics or any IT related degree
Up to 12 months of relevant experience
Strong verbal and written communication skills in English and Turkish
Experience in troubleshooting in a technical environment
Excellent analytical and problem solving skills
Software and hardware knowledge of computing, storage and peripheral devices
Advanced proficiency with case management databases and tools
Superior stakeholder management skills

Job Responsibility

Troubleshoot and resolve technical issues (hardware and software) for internal and external enterprise customers
Answer questions about product features, specifications, and repairs
Provide solutions to customer problems via phone and online support
Document case summaries and resolutions clearly in the Knowledge Management System (KMS)
Assist customers proactively to prevent future issues
Represent the company at customer sites, industry events, and meetings
Collaborate with team members to meet service level agreements (SLAs)
Support the Sales team as needed

What we offer

Initial extensive onboarding
Ongoing learning and development throughout the duration of the program
Mentorship by senior team members
Competitive salary and great benefits
Great work-life balance including hybrid working and Wellness Fridays initiative
Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment

Fulltime

Technical Remote Engineer Graduate

Technical Remote Engineer Graduate role at Hewlett Packard Enterprise providing ...

Location

Tunisia , Ariana

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

High School: completion of post-primary level education prior to University study (e.g., H.S. diploma, 'A' levels (U.K), Baccalaureate (France), etc.)
0-1 year experience in relevant technologies and customer environments
Relevant industry qualification where applicable
Excellent verbal and written communication skills in language to be supported
Experience in troubleshooting in a technical environment
Excellent analytical and problem solving skills
Software and hardware knowledge of computing, storage and peripheral devices
Advanced proficiency with case management databases and tools
Superior customer service skills
Phone and remote support experience

Job Responsibility

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options
Resolve incoming internal or external businesses and end user's problems via telephone and e-support
Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System (KMS)
Proactively assist customers to avoid or reduce problem occurrence
Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.
Engage team members for support as required to ensure internal or external business and end user SLA demands are met
Begin to partner with and assist the Sales Pursuit team

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Technical Remote Engineer Graduate

Customer Solution Centers provide remote service including customer access, pre-...

Location

Tunisia , Ariana

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

High School: completion of post-primary level education prior to University study
0-1 year experience in relevant technologies and customer environments
Relevant industry qualification where applicable
Excellent verbal and written communication skills in language to be supported
Experience in troubleshooting in a technical environment
Excellent analytical and problem solving skills
Software and hardware knowledge of computing, storage and peripheral devices
Advanced proficiency with case management databases and tools
Superior customer service skills
Phone and remote support experience

Job Responsibility

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs
Resolve incoming internal or external businesses and end user's problems via telephone and e-support
Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System (KMS)
Proactively assist customers to avoid or reduce problem occurrence
Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting
Engage team members for support as required to ensure internal or external business and end user SLA demands are met
Partner with and assist the Sales Pursuit team

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Technical Remote Engineer Graduate

Technical Remote Engineer Graduate role providing remote service and support to ...

Location

Tunisia , Ariana

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

High School: completion of post-primary level education prior to University study
0-1 year experience in relevant technologies and customer environments
Relevant industry qualification where applicable
Excellent verbal and written communication skills in language to be supported
Experience in troubleshooting in a technical environment
Excellent analytical and problem solving skills
Software and hardware knowledge of computing, storage and peripheral devices
Advanced proficiency with case management databases and tools
Superior customer service skills
Phone and remote support experience

Job Responsibility

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs
Resolve incoming internal or external businesses and end user's problems via telephone and e-support
Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System
Proactively assist customers to avoid or reduce problem occurrence
Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting
Engage team members for support as required to ensure internal or external business and end user SLA demands are met
Partner with and assist the Sales Pursuit team

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Solution Sales graduate

Joining HPE in a graduate role is an excellent opportunity for a self-motivated,...

Location

Saudi Arabia , Riyadh

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Completed Bachelor’s/Master’s degree in 2024 with a focus in computer science, software engineering or equivalent
Up to 12 months of relevant experience
Strong verbal and written communication skills in English and Arabic
Experience or a proven interest in sales and a passion for technology
Excellent at building relationships at all levels and having solution focused discussions

Job Responsibility

Participate and complete all training and development components of the Graduate Program
Gather information appropriately to develop an accurate understanding of HPE's customers technology infrastructure in the Data Centre Technologies
Actively gain market, competition, product and solution knowledge thru company or self driven trainings, internal or external engagements
Attend and complete necessary/assigned technical certifications and trainings to further develop product, design and architecture knowledge around HPE and competitive Compute and HCI technologies
Contribute to the creation of an appropriate technical solution to meet the customer’s requirements
Maintain good communications with customers and partners
Contribute in advancing sales opportunities effectively
Actively support the account team with product advice, proposal support, presentations, and other customer communications
Engage appropriate additional technical resources as needed

What we offer

Initial extensive onboarding to support you with adjusting into the role
Ongoing learning and development throughout the duration of the program
Be mentored by at least one senior member of the team and into a true professional with valuable relationships and international working experience
Competitive salary and great benefits
Great work-life balance including hybrid working and Wellness Thursdays initiative

Fulltime

Technical Solutions Consultant Graduate

Technical Solutions Consultant Graduate role at Hewlett Packard Enterprise provi...

Location

United States , Alpharetta

Salary:

45400.00 - 96200.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Completed Bachelor's Degree in Computer Science, Engineering or related field within 1 year of start date
0-1 year of experience in related field
Excellent verbal and written communication skills
Experience in troubleshooting in a technical environment
Excellent analytical and problem solving skills
Software and hardware knowledge of computing, storage and peripheral devices
Advanced proficiency with case management databases and tools
Superior customer service skills
Phone and remote support experience
E-support experience

Job Responsibility

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs
Resolve incoming internal or external businesses and end user's problems via telephone and e-support
Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System
Proactively assist customers to avoid or reduce problem occurrence
Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting
Engage team members for support as required to ensure internal or external business and end user SLA demands are met
Partner with and assist the Sales Pursuit team

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime