Engineering Facilities Manager

• Deliver exceptional customer service to meet the expectations of on-site clients
• Ensure timely completion of preventative and reactive work requests
• Manage the preventative and reactive maintenance database to efficiently handle work order and ticket requests
• Provide supervision during major works to ensure high-quality workmanship
• Conduct root cause analysis on major reactive faults and assess proposed rectifications with technicians to ensure suitability and effectiveness
• Perform regular site inspections and assessments to maintain building procedures and performance measures
• Assist with requests related to management, operations, and financial audits
• Coordinate and oversee day-to-day operations of facilities management for assigned properties
• Serve as a liaison between property owners, tenants, vendors, and internal stakeholders
• Respond promptly to maintenance requests, resolve issues, and achieve satisfactory resolutions
• Schedule and manage routine inspections, maintenance, and repairs of facilities
• Cultivate strong vendor relationships, including obtaining quotes, negotiating contracts, and ensuring compliance with service level agreements
• Ensure compliance with health, safety, and environmental regulations
• Maintain accurate records of maintenance activities, service contracts, and warranties
• Provide regular reports to management on facility performance, maintenance activities, and adherence to budget

• Degree in Facilities Management or a related field is preferred
• Proficient in both written and spoken English
• Strong interpersonal skills for effective communication with various stakeholders
• Extensive experience in the built environment, with a solid understanding of HVAC, electrical, plumbing, carpentry, and general handyman tasks
• Previous experience in a similar coordination role would be advantageous
• Goal-oriented mindset with the ability to focus on meeting performance targets
• Strong problem-solving skills, capable of effectively resolving complex issues in ambiguous situations
• Self-motivated and able to work independently with minimal supervision
• adept at prioritizing and managing operational works efficiently and within deadlines
• Quick to learn and adapt to utilizing required software

Previous experience in a similar coordination role would be advantageous