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Engineering Excellence Lead

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British Airways

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Location:
United Kingdom , London

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

You’ll be part of the Operations directorate, working across the engineering function to identify improvement opportunities, strengthen performance and embed consistent standards and ways of working. This role plays a key part in driving operational excellence, resilience and continuous improvement across Engineering.

Job Responsibility:

  • Identify opportunities to improve engineering performance, efficiency and reliability
  • Lead and deliver engineering excellence and continuous improvement initiatives
  • Work closely with engineering leadership and operational teams to assess performance and define improvement plans
  • Embed standardised processes, best practice and repeatable ways of working
  • Use data and insight to diagnose issues, measure performance and track improvement
  • Lead cross‑functional initiatives to address systemic challenges and remove inefficiencies
  • Support the development and embedding of capability, tools and methods across engineering teams
  • Engage stakeholders at all levels, influencing change and driving adoption
  • Monitor delivery of initiatives and ensure benefits are realised and sustained
  • Support a culture of continuous improvement, safety and quality

Requirements:

  • Strong delivery and outcome‑focused mindset
  • Experience driving continuous improvement or excellence initiatives in a complex operational or engineering environment
  • Ability to structure problems, analyse data and translate insight into action
  • Strong stakeholder management skills with the ability to influence at all levels
  • Clear and confident communication skills
  • Collaborative working style with resilience under pressure
  • Proactive, pragmatic and adaptable approach
  • Strong attention to detail with a focus on quality and consistency
  • MBA from top management school or equivalent (e.g. PHD or similar)
  • 2+ years of experience in top mgmt. consulting companies (e.g. BCG, McKinsey, Bain) and senior associate/consultant or manager level
  • Proven experience of getting things done, prioritising & delivering projects
  • Deep knowledge of airline operations or similar industries
  • Experience leading teams of analysts
What we offer:
  • Staff travel including unlimited basic and premium standby tickets on British Airways flights
  • Up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family
  • Market-leading defined contribution (DC) pension
  • Flexible benefits including critical illness cover, childcare vouchers, cycle to work, additional life insurance cover, private medical insurance, dental plan, and healthcare cash plan
  • Electric car scheme
  • Gymflex membership
  • Heathrow Express tickets with a 75% discount

Additional Information:

Job Posted:
April 16, 2026

Expiration:
May 31, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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