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Engineering Authority

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Vodafone

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Location:
United Kingdom , Crawley

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

As the Engineering Authority/ Senior Network Engineer you will be responsible for the production and delivery of data solutions to support the customers business requirements. You will produce / design for all data solutions including LAN/WLAN using a wide range of products from data vendors including Cisco/Extreme and help deploy WAN services including MPLS/ SD WAN. As part of the role you will responsible for solution implementation, where necessary managing 3rd party suppliers and the production of handover documentation for support and be on a fault support rota to assist with 3rd line issues.

Job Responsibility:

  • Production and delivery of data solutions to support the customers business requirements
  • Produce / design for all data solutions including LAN/WLAN using a wide range of products from data vendors including Cisco/Extreme and help deploy WAN services including MPLS/ SD WAN
  • Solution implementation, where necessary managing 3rd party suppliers and the production of handover documentation for support and be on a fault support rota to assist with 3rd line issues
  • Liaise with Order Assurance , Project Managers/Co-ordinators and Change Management colleagues on a daily basis for the successful delivery of customer services including Project and Provide work on data platforms
  • Achieve agreed performance levels in line with business targets, customer requirements and functional SLA’s
  • Escalate issues and potential delays through Line Management channels in accordance with standard procedures to ensure that SLA’s are not breached
  • Provide quality assurance for 3rd party installations and upgrades
  • Ensure site documentation is available and updated regularly.

Requirements:

  • Certification or experience in Industry recognised vendors such as. Cisco/Extreme CCNP, CCIE, JNCIE, JNCIA, NRS, SRA etc.
  • Practical and theoretical knowledge of one or more of the following: Extreme Switches
  • Extreme Wireless
  • Cisco SD-WAN
  • IP Addressing
  • VLAN configurations
  • Track record of successfully prioritising simultaneous activities within time scale and budget
  • Ability to develop strong external customer relationships as well as functioning in a team environment
  • Good relationship skills – sensitive to customer’s needs
  • This position requires the person to hold or to be eligible to undergo UK Security Clearance (SC) clearance.
What we offer:
  • Great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work
  • Discounts, vouchers, a pension plan and loads more
  • Amazing learning tools and top-notch parental leave policies.

Additional Information:

Job Posted:
January 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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