Engineering Associate – Systems Analysis (Mainframe)

• Support analysis of business and system requirements by reviewing features, user stories, and technical specifications to ensure alignment with business needs
• Assist in creating and refining functional and non-functional requirements for system enhancements and defect resolution
• Participate in system and integration testing activities, including test case creation, execution, and validation of results across environments
• Coordinate testing efforts with cross-functional teams, including development, QA, and user acceptance testing (UAT) partners
• Monitor, troubleshoot, and triage system issues, working with production support teams to identify root causes and support resolution efforts
• Support release management activities by assisting with change documentation, validation, and deployment readiness tasks
• Analyze system data and logs using tools such as Python to identify trends, support issue resolution, and improve operational efficiency
• Assist in ensuring compliance with risk and control requirements, including documenting processes and supporting audit readiness
• Collaborate with stakeholders across technology and business teams to support communication, tracking, and delivery of system updates
• Identify opportunities to improve processes, testing workflows, and system support activities through automation and continuous improvement practices
• Support daily operational activities related to mainframe systems, including exposure to Hogan applications and related processes

6+ months of Technology Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Exposure to mainframe systems, including coursework, projects, or hands-on experience
• familiarity with Hogan applications or COBOL is a strong plus
• Experience using Python for data analysis, scripting, or automation, including academic or project-based work
• Hands-on experience supporting testing activities, including writing test cases, executing tests, or validating results in academic, internship, or project environments
• Familiarity with Agile practices, including participating in ceremonies such as standups, sprint planning, or retrospectives, and using tools such as Jira
• Experience gathering and documenting requirements, including translating business needs into functional requirements or user stories
• Demonstrated ability to analyze data, troubleshoot issues, and identify patterns, including use of tools, logs, or datasets to support problem resolution
• Strong written and verbal communication skills, including collaborating with technical and non-technical stakeholders
• Demonstrated ability to manage multiple tasks and meet deadlines, including completing assignments or project deliverables in a structured environment
• Exposure to risk, controls, or compliance concepts, including documenting processes or supporting governance activities
• Proficiency in Microsoft Office tools such as Excel and Word, managing email and calendars in Outlook, and building presentations in PowerPoint
• Experience communicating technical issues or access-related concerns across technical and non-technical teams
• Demonstrated ability to manage multiple tasks simultaneously and meet deadlines in academic or professional settings
• Bachelor’s in computer science or related field preferred but not required

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement