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Wells Fargo is seeking an Engineering Associate – Automation & Platform Operations to support day‑to‑day operations of our Kubernetes and OpenShift platforms. This role sits within the larger Infrastructure organization, which supports and delivers enterprise infrastructure services that enable Wells Fargo customers globally. Infrastructure provides the foundational technology platforms—including networking, production services, storage, data centers, mainframe, midrange, cloud‑based systems, distributed systems, and international infrastructure—ensuring the company operates securely and reliably. In this position, you will assist with platform operations, monitoring, troubleshooting, and execution of run procedures that maintain the stability, security, and performance of our Kubernetes and OpenShift environments. This is an excellent opportunity for early‑career candidates to build foundational skills in container orchestration, Linux operations, automation, and platform reliability while learning directly from senior engineers and operations leaders across Infrastructure and ITSO. You will also participate in the Career Opportunities in Development and Engineering (CODE) Program — a two‑year development program that runs alongside your full-time experience. CODE is designed for recent grads, coding bootcamp alumni and individuals with hands-on technical experience looking to break into tech. No four‑year degree is required.
Job Responsibility:
Platform Operations: Assist with routine operations across Kubernetes and OpenShift clusters, including deployments, environment checks, maintenance tasks, and basic node management
Incident Support: Participate in incident triage, assist with troubleshooting, review logs, and document findings following runbooks and team guidance
Monitoring & Alert Response: Monitor dashboards, alerts, and logs
follow operational guidelines for responding or escalating issues
Automation Support: Contribute to simple automation tasks using Python, Bash, or similar scripting languages to reduce repetitive operational work
Team Collaboration: Work closely with senior engineers to support platform stability, learn best practices, and continuously grow your operational skill set
Requirements:
6+ months of Technology Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
6+ months of experience in Systems Operations, IT Operations, Platform Support, development/DevOps coursework, internships, or hands‑on lab experience
6+ months of experience with Linux fundamentals, including basic commands, log viewing, and system navigation
Basic exposure to Kubernetes, OpenShift, or other container platforms, demonstrated through coursework, labs, personal projects, or previous work
Exposure to container tools (Docker, Podman, or similar) through labs, projects, or early professional experience
Exposure to Git or Jira, demonstrated through at least one academic, internship, or personal project
Ability to write basic scripts in Python, Bash, or a similar language to support automation or operational tasks
Experience using monitoring tools such as Grafana, Prometheus, or Splunk through coursework, training, or project work
Proficiency in Microsoft Office tools, managing email and calendars in Outlook, and building presentations in PowerPoint
Strong interest in cloud operations, container platforms, and platform reliability engineering
Demonstrated troubleshooting and documentation skills through academic work, labs, or ticketing experience
Bachelor's in computer science or related field preferred but not required
What we offer:
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance