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This role primarily carries out a variety of administrative and clerical duties to assist in the functioning of the department. The Engineering Apprentice Co-ordinator predominately supports the delivery of the Engineering Apprentice Team objectives and is expected to deal with internal areas of British Airways and external suppliers. This role can operate within all areas of the directorate and has a core set of accountabilities, which are applicable to all business units. The role will use standardised processes and systems, which may be complex and require specific knowledge, with the focus always being on service delivery and customer satisfaction.
Job Responsibility:
Undertake ad hoc work on an exceptional basis or provide relevant cover for other team tasks
May be required to lead a team and manage own time with little or no supervision
Administrative duties which should be undertaken using initiative, including the collation, analysis and interpretation of various forms of information and data
Report production and presentation
Compilation of data and statistics, which may be from internal or external sources and transferring to local systems as required
Input to and updating of company systems and processes
Organising, managing and participating in a range of departmental activities, maintaining use of initiative when appropriate
Meeting minute taking including any performance, conduct and absence review meetings
Supports with departments projects & events
Supports with reporting and analytics, and training
Prioritisation, planning and organisation of both individual and team tasks as part of set objectives
Ensures high quality communication takes place with all stakeholders, suppliers and customers
Expected to work collaboratively within the department and with internal and external stakeholders
Ensures compliance with all appropriate company, legal and regulatory requirements
Creates a workplace culture which enables excellent teamwork and promotes high performance
Requirements:
Analysis and interpretation of data
Influencing and communicating with customers, both internal and external
Working to deadlines and standards
Delivering to customer and business requirements
Able to effectively plan and organise work according to defined priorities within the team
Have excellent PC capability across Microsoft Outlook, Word, PowerPoint, Excel and Teams
I have excellent resilience and can cope well with pressure