Engineering Analyst, Citi

Engineering Analyst

Citi

Location:
Singapore, Singapore

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The role involves leveraging Site Reliability Engineering principles to enhance Production Management, championing automation, and collaborating with various teams to ensure seamless incident management and support critical applications. The candidate will work on applications used for client onboarding and KYC-related functions.

Job Responsibility:

The role will be focused on shifting Production Management towards a proactive, predictive model using Site Reliability Engineering (SRE) principles
Champion automation initiatives to streamline operational tasks, improve efficiency, and reduce manual intervention
Work closely with development, infrastructure, and business teams to ensure seamless communication and collaboration throughout the incident lifecycle
Participate in post-mortem analysis and contribute to continuous improvement efforts
Support applications like Eclipse, Onboarding, Wealth at Work, Data Driven Onboarding (DDO), Salesforce, and Document Management System (DMS) used by Citi clients, internal bankers, and operations teams

Requirements:

2-5 years of relevant experience in Production management OR Site Reliability Engineering
Relevant experience in Incident Management
Relevant experience in Automation using SQL & Python
AI Knowledge & Functional/Business Knowledge
Exposure in Data Engineering

What we offer:

We provide programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling
Access to an array of learning and development resources to help broaden and deepen skills and knowledge
Empower employees to manage their financial well-being and help plan for their future

Additional Information:

Job Posted:
September 11, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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