Engineer Unified Comms 2nd Line Operations Job at Vodafone (Pune)

Engineer Unified Comms 2nd Line Operations

We are seeking an Engineer for Unified Comms 2nd Line Operations to support Cisc...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Advanced knowledge in voice/VoIP networking, SIP protocol, UC Collaboration technologies, specifically: Oracle,SBC, MS Teams, SIP, NGIN, IMS.
Understanding of Networks, AWS, Azure, and the ability to troubleshoot devices.
Scripting/programming experience, preferably in Python.
Experience with tools such as Remedy, Netcool, Palladion, VoIP Future, and Science Logic.
Good oral and written communication skills.
Six or more years of experience in an implementation role, preferably with a primary technical focus on Cisco UC/Collaboration and Data Center technology.
Good knowledge of automation tools and cognitive technologies.
Self-motivated to keep abreast of continual changes in the collaboration technology space

Job Responsibility

Provide end-to-end 2nd line technical incident support for Unified communications services.
Offer input for planning, assessment, and implementation of change requests.
Resolve reported incidents within service level agreements.
Request and manage vendor support activities.
On-board new customers on the production environment through changes, testing, and updates into the inventory database.
Manage technical service ramp-up, including installation, configuration, and coordination of setup tasks for network platforms.
Resolve external customer’s technical issues and attend conference calls that have this in scope.
Update, maintain, and improve the knowledge and inventory database.
Onboard and troubleshoot new customer deployments

Engineer Unified Comms 2nd Line Operations

We are seeking an Engineer for Unified Comms 2nd Line Operations to join our dyn...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Advanced knowledge in voice/VoIP networking, SIP protocol, UC Collaboration technologies, specifically: Oracle SBC, MS Teams, SIP, NGIN, IMS
Understanding of Networks, AWS, Azure, and ability to troubleshoot devices
Scripting/programming experience, preferably in Python
Experience with (at least 3) the following tools: Remedy, Netcool, Palladion, VoIP Future, Science Logic
Good oral and written communication skills
Six (6) or more years of experience in an implementation role, preferably with a primary technical focus on Cisco UC/Collaboration and Data Center technology
Good knowledge of Automation tools Cognitive
Understanding of new service offerings and methodology
Self-motivated to keep abreast of continual changes in the collaboration technology space

Job Responsibility

Provide end-to-end 2nd line technical incident support for Unified Communications services
Provide input for planning, assessment, and implementation of change requests
Resolve reported incidents within service level agreements
Request and manage vendor support activities
On-board new customers on the production environment through changes, testing, and updates into the inventory database
Manage technical service ramp-up (installation, configuration, and coordination of setup tasks) for network platforms
Resolve external customers' technical issues and attend conference calls that have this in scope
Update, maintain, and improve the knowledge and inventory database
Onboard and troubleshoot new customer deployments

What we offer

Opportunity to work in a dynamic and exciting environment where you can connect with exciting opportunities, develop, grow, and collaborate with teams from around the globe
Potential to advance from a 2nd line support engineer to a Subject Matter Expert (SME)
Exposure to cutting-edge technologies and continuous investment in building and developing the right capability and capacity

Mobile Associate - Retail Sales

This role supports retail operations by engaging customers and facilitating thei...

Location

United States , Happy Valley

Salary:

19.50 - 20.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment (Preferred)
Change Agility (Required)
Communication (Required)
Customer Problem Solving (Required)
Customer Service (Required)
Engaging People (Required)
Multitasking (Required)
Sales (Required)
Teamwork Orientation (Required)

Job Responsibility

Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
Also responsible for other duties/projects as assigned by business management as needed

What we offer

Annual stock grant
employee stock purchase plan
401(k)
free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits

Parttime

Supply Chain Buyer Planner

We are looking for a Supply Chain Buyer Planner to support manufacturing operati...

Location

United States , Sharonville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree in supply chain, business, operations, or a related discipline, or equivalent practical experience
At least 5 years of purchasing or supply chain experience, including work in a manufacturing environment
Hands-on experience using SAP or a comparable ERP system for purchasing and planning activities
Solid understanding of material requirements planning, bill of materials structures, and production planning principles
Strong analytical, organizational, and problem-solving abilities with attention to detail
Effective communication skills for working across internal departments and with external suppliers
Proficiency with Microsoft Excel and data-driven decision-making in a supply chain setting

Job Responsibility

Create and manage purchase orders that align with forecasted demand, production requirements, and inventory objectives
Track supplier commitments and follow up on delivery timing, product quality, and cost performance to reduce operational risk
Evaluate material demand, stock positions, and lead time trends to minimize shortages while avoiding unnecessary excess
Take prompt action on urgent material issues by expediting orders and coordinating solutions with suppliers and internal teams
Review system-generated planning exceptions and purchasing signals, then determine the appropriate next steps to protect supply continuity
Maintain accurate purchasing records, part data, and related planning information within the company's ERP environment
Communicate with suppliers regarding order acknowledgements, schedule updates, quantity changes, and other order-related adjustments
Assist with new item launches, engineering updates, and supplier onboarding activities that affect purchased materials
Partner with Accounts Payable and suppliers to investigate and resolve invoice and order discrepancies
Contribute to cost savings, supplier improvement efforts, and adherence to company purchasing policies and ethical procurement standards

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

Channel Partner Manager

monday.com is looking for a Channel Partner Manager to join the team in North Am...

Location

United States , Denver

Salary:

112000.00 - 145000.00 USD / Year

monday.com

Expiration Date

Until further notice

Requirements

5-7 years experience in sales/account management/channel partner management - must have been in a quota-carrying role
Experience in working directly or indirectly with Channel Partners/ VARs / SIs/ GSIs
Experience in a global work environment
Track record of taking projects from A to Z - we really value and recognize our self-starters
Strong relationship-builder and initiator approach
You move fast. You fail fast. You get back up and keep going
You are not scared of negotiation
A team player with a positive attitude - we celebrate our culture of respect, kindness, and fun

Job Responsibility

Take responsibility for the strategy and execution of your region. This is a quota-carrying role
Identify and recruit potential channel partners based on a data-driven approach
Track, report, and optimize partner performance across their sales, marketing, and consulting functions
Help partners develop & execute outbound strategies that generate new leads with verticalized solutions
Work cross-functionally with the monday.com sales and CS organizations to accelerate deals by filling potential knowledge, product, service gaps with partner offerings

What we offer

Competitive salary and benefits package
Bonus potential
Eligibility to take part in the company equity incentive program
Monthly stipends for food, wellness, and commuter/remote work
Fully dedicated learning and development team
Award-winning work environment
Employee Resource Groups

Fulltime

Senior Engineer/ Technical Specialist

As a Networking Managed Services Engineer (L3) at NTT DATA, you will lead in pro...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Proficiency in Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches and access points, enterprise network architecture, routing protocols (BGP, OSPF, EIGrP), network address translation, and troubleshooting uplinks to ISPs for dIA, MPLS, and P2P circuits
Advanced Certifications on at least one or two above mentioned technologies
Excellent planning and project management abilities, taking changing circumstances into account
Strong communication skills, with the ability to work across different cultures and social groups
Effective active listening skills
A client-focused approach, prioritizing their requirements and creating positive experiences
Adaptability to changing circumstances and the ability to work diligently when necessary
A positive outlook and the ability to work well under pressure
A bachelor's degree in IT/Computing or equivalent work experience

Job Responsibility

proactively identifying and resolving technical incidents and problems
ensuring clients meet all service level agreement (SLA) conditions
identify root cause of critical incidents and implement solutions for problems identified
managing high-complexity tickets, conducting thorough analyses, and providing resolutions to a variety of complex issues
coaching and mentoring junior team members
creating knowledge articles for frequent tasks/issues and training junior team members
providing inputs to automation teams to reduce manual efforts
ensuring clients' infrastructure is configured, installed, tested, and operational
performing necessary checks and employing monitoring tools to respond to alerts
identifying and logging problems before they escalate

Fulltime

Core Account Manager

We're looking for an Account Manager to join our expanding team here in Atlanta!...

Location

United States , New York

Salary:

110000.00 - 140000.00 USD / Year

monday.com

Expiration Date

Until further notice

Requirements

3-6 years of B2B SaaS sales account management experience with a focus on upsells, cross-sells, and expansion opportunities
Own the full sales cycle from identifying expansion opportunities to building the relationships with key stakeholders to negotiation and contracting
Strong customer-facing and presentation skills with ability to establish credibility with executives
Superb written and verbal communication skills
Positive attitude, empathy, and high energy!
BA/BS degree or equivalent, relevant work experience

Job Responsibility

Be responsible for generating revenue from paying customers to achieve sales quotas
Possess a comprehensive understanding of monday.com’s value propositions and connect that knowledge directly to key stakeholders
Proactively own and manage a portfolio of paying accounts and be their main point of contact at monday.com
Build and identify opportunity signals and drive additional revenue streams (up-sell, cross-sell, etc.)
Consult with customers on their internal processes and challenge leaders to drive change across their organization
Partake in the kick off call and oversee the initial implementation and onboarding process in collaboration with the Customer Success Manager

What we offer

Opportunity to join an innovative, proven company with big ambitions, competitive salary and benefits, bonus potential, and some roles are eligible to take part in the company equity incentive program
A team that values transparency and collaboration while having fun while we work
Monthly stipends for food, wellness, and commuter/remote work
Fully dedicated learning and development team that provides opportunities for employees to grow, gain new skills, master AI tools, and participate in workshops
Award winning work environment - named a 'Best Place to Work' by Built In as well as 'Great Place To Work' certified
We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
A global work environment with employees in New York, Tel Aviv, London, Sydney, São Paulo, Tokyo, and more

Fulltime

Customer Success Manager

Our Munich team is growing, and we are looking for an experienced Customer Succe...

Location

Germany , Munich

Salary:

Not provided

monday.com

Expiration Date

Until further notice

Requirements

5+ years of experience as a Customer Success Manager, Technical Customer Success or similar client-facing, hands-on role at a SaaS company
Proven track record of implementing and configuring software solutions for clients, including hands-on platform deployment and architecture
A passion for technology and AI, with the ability to quickly learn and master new products, including hands-on experience with AI tools in your day-to-day work
Demonstrated ability to lead technical governance initiatives and platform audits, sharing best practices to drive performance, resiliency, and deeper adoption
Experience engaging in strategic technical conversations with senior stakeholders (c-suite level), acting as a trusted advisor who can bridge business and technical outcomes
Strong analytical skills with the ability to diagnose issues, interpret data, and provide practical solutions
A creative, self-starter mentality with the ability to manage initiatives independently in a fast-paced environment
Strong understanding of how enterprise businesses operate and how they integrate software tools
Exceptional communication and interpersonal skills, with a talent for building strong relationships across a variety of internal and external stakeholders
Experience building and executing account plans to drive adoption and ensure long-term customer success

Job Responsibility

Product & AI Expertise
Technical Implementation & Governance
Value & Workflow Optimisation
Strategic Engagement
Retention, Growth & Risk Management

Fulltime

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Engineer Unified Comms 2nd Line Operations

Job Description

Job Responsibility

Requirements

What we offer

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Engineer Unified Comms 2nd Line Operations

Engineer Unified Comms 2nd Line Operations

Engineer Unified Comms 2nd Line Operations

Mobile Associate - Retail Sales

Supply Chain Buyer Planner

Channel Partner Manager

Senior Engineer/ Technical Specialist

Core Account Manager

Customer Success Manager

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