CrawlJobs Logo

Engineer Unified Comms 2nd Line Operations

vodafone.com Logo

Vodafone

Location Icon

Location:
India , Pune

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

We are seeking an Engineer for Unified Comms 2nd Line Operations to join our dynamic team in Pune. The purpose of this role is to support 2nd line operations for Cisco Unified Communications services and Voice over IP solutions (Hosted Collaboration Solution) for global enterprise customers. This team is responsible for ensuring the overall availability of the Voice platform.

Job Responsibility:

  • Provide end-to-end 2nd line technical incident support for Unified communications services
  • Offer input for planning, assessment, and implementation of change requests
  • Resolve reported incidents within service level agreements
  • Request and manage vendor support activities
  • On-board new customers on the production environment through changes, testing, and updates into the inventory database
  • Manage technical service ramp-up, including installation, configuration, and coordination of setup tasks for network platforms
  • Resolve external customer’s technical issues and attend conference calls that have this in scope
  • Update, maintain, and improve the knowledge and inventory database
  • Onboard and troubleshoot new customer deployments

Requirements:

  • Advanced knowledge in voice/VoIP networking, SIP protocol, UC Collaboration technologies, specifically: Oracle SBC, MS Teams, SIP, NGIN, IMS
  • Understanding of Networks, AWS, Azure, and the ability to troubleshoot devices
  • Scripting/programming experience, preferably in Python
  • Experience with tools such as Remedy, Netcool, Palladion, VoIP Future, and Science Logic
  • Good oral and written communication skills
  • Six or more years of experience in an implementation role, preferably with a primary technical focus on Cisco UC/Collaboration and Data Center technology
  • Good knowledge of automation tools and cognitive technologies
  • Self-motivated to keep abreast of continual changes in the collaboration technology space
What we offer:
  • Opportunity to work with cutting-edge technology in a global enterprise environment
  • Exposure to a multinational work culture
  • Continuous learning and development opportunities
  • Collaborative and inclusive work environment
  • Competitive compensation and benefits package

Additional Information:

Job Posted:
January 22, 2026

Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Engineer Unified Comms 2nd Line Operations

New

Engineer Unified Comms 2nd Line Operations

We are seeking an Engineer for Unified Comms 2nd Line Operations to join our dyn...
Location
Location
India , Pune
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Advanced knowledge in voice/VoIP networking, SIP protocol, UC Collaboration technologies, specifically: Oracle SBC, MS Teams, SIP, NGIN, IMS
  • Understanding of Networks, AWS, Azure, and ability to troubleshoot devices
  • Scripting/programming experience, preferably in Python
  • Experience with (at least 3) the following tools: Remedy, Netcool, Palladion, VoIP Future, Science Logic
  • Good oral and written communication skills
  • Six (6) or more years of experience in an implementation role, preferably with a primary technical focus on Cisco UC/Collaboration and Data Center technology
  • Good knowledge of Automation tools Cognitive
  • Understanding of new service offerings and methodology
  • Self-motivated to keep abreast of continual changes in the collaboration technology space
Job Responsibility
Job Responsibility
  • Provide end-to-end 2nd line technical incident support for Unified Communications services
  • Provide input for planning, assessment, and implementation of change requests
  • Resolve reported incidents within service level agreements
  • Request and manage vendor support activities
  • On-board new customers on the production environment through changes, testing, and updates into the inventory database
  • Manage technical service ramp-up (installation, configuration, and coordination of setup tasks) for network platforms
  • Resolve external customers' technical issues and attend conference calls that have this in scope
  • Update, maintain, and improve the knowledge and inventory database
  • Onboard and troubleshoot new customer deployments
What we offer
What we offer
  • Opportunity to work in a dynamic and exciting environment where you can connect with exciting opportunities, develop, grow, and collaborate with teams from around the globe
  • Potential to advance from a 2nd line support engineer to a Subject Matter Expert (SME)
  • Exposure to cutting-edge technologies and continuous investment in building and developing the right capability and capacity
Read More
Arrow Right
New

Engineer Unified Comms 2nd Line Operations

We are seeking an Engineer for Unified Comms 2nd Line Operations to support Cisc...
Location
Location
India , Pune
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Advanced knowledge in voice/VoIP networking, SIP protocol, UC Collaboration technologies, specifically: Oracle,SBC, MS Teams, SIP, NGIN, IMS.
  • Understanding of Networks, AWS, Azure, and the ability to troubleshoot devices.
  • Scripting/programming experience, preferably in Python.
  • Experience with tools such as Remedy, Netcool, Palladion, VoIP Future, and Science Logic.
  • Good oral and written communication skills.
  • Six or more years of experience in an implementation role, preferably with a primary technical focus on Cisco UC/Collaboration and Data Center technology.
  • Good knowledge of automation tools and cognitive technologies.
  • Self-motivated to keep abreast of continual changes in the collaboration technology space
Job Responsibility
Job Responsibility
  • Provide end-to-end 2nd line technical incident support for Unified communications services.
  • Offer input for planning, assessment, and implementation of change requests.
  • Resolve reported incidents within service level agreements.
  • Request and manage vendor support activities.
  • On-board new customers on the production environment through changes, testing, and updates into the inventory database.
  • Manage technical service ramp-up, including installation, configuration, and coordination of setup tasks for network platforms.
  • Resolve external customer’s technical issues and attend conference calls that have this in scope.
  • Update, maintain, and improve the knowledge and inventory database.
  • Onboard and troubleshoot new customer deployments
Read More
Arrow Right
New

Floor Technician

ServiceMaster Services is seeking a full-time Floor Technician. Work schedule is...
Location
Location
United States , Tacoma
Salary
Salary:
25.00 - 30.00 USD / Hour
servicemasterbyprince.com Logo
ServiceMaster by Prince
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be able to lift up to 30 lbs.
  • Reliable transportation
  • Must be able to load machines into vans
  • Detail oriented
  • 2 to 5 years of floor work experience
Job Responsibility
Job Responsibility
  • Carpet cleaning
  • Stripping and waxing
  • Scrubbing and waxing
  • Buffing
  • Fill in janitorial cleaning as needed
What we offer
What we offer
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Paid time off
  • Parental leave
  • Signing bonus
  • Dental insurance
  • Free uniforms
  • Health insurance
  • $1,000 hiring bonus
  • Fulltime
Read More
Arrow Right
New

SEND Early Years Assistant

A welcoming and supportive nursery in Lambeth is seeking a confident and compass...
Location
Location
United Kingdom , Lambeth, Tulse Hill
Salary
Salary:
13.69 - 15.98 GBP / Hour
philosophyeducation.co.uk Logo
Philosophy Education
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong background or qualification in SEND / Early Years / Psychology / Education
  • Excellent understanding of sensory needs and inclusive practice
  • Patient, nurturing, and confident in supporting children with complex needs
  • Reflective and keen to develop professionally within a supportive team
Job Responsibility
Job Responsibility
  • Provide dedicated 1:1 support tailored to the child’s sensory and emotional needs
  • Support gradual and structured transitions towards peer interaction
  • Work collaboratively with the nursery team, SENCO, and the child’s family
  • Contribute to and support the development of the child’s EHCP, which is currently in progress
  • Spend part of each afternoon working in the main nursery room, providing respite time and wider classroom support
What we offer
What we offer
  • Ongoing training and guidance provided by the SENCO
  • Parttime
Read More
Arrow Right
New

Evening Floor Technician

We’re seeking a dependable Entry-Level Evening Floor Technician to join our Proj...
Location
Location
United States , Newport News
Salary
Salary:
16.00 - 18.00 USD / Hour
servicemasterbyprince.com Logo
ServiceMaster by Prince
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong work ethic and reliability
  • Willingness to learn and take direction
  • Attention to detail and pride in your work
  • Comfortable with physical work and standing for extended periods
  • Basic communication skills and a positive, team oriented attitude
  • Valid driver's license and clean driving record
Job Responsibility
Job Responsibility
  • Assist with stripping, waxing, buffing, and restoring commercial flooring
  • Clean and maintain hard surface floors (VCT, tile, concrete, etc.)
  • Operate floor care equipment such as auto scrubbers, buffers, and burnishers (training provided)
  • Load/unload equipment and supplies at job sites
  • Follow safety procedures and proper chemical handling guidelines
  • Work as part of a team to complete projects on schedule and to standard
  • Take pride in delivering consistent, high-quality results
What we offer
What we offer
  • Medical & dental insurance
  • Paid accrued time off plus
  • 401(k) with company match
  • Company vehicle for job site travel
  • Uniforms, tools, and training provided
  • Opportunities to advance into Lead Tech, Tier ii Technician, or Supervisor roles
  • Fulltime
Read More
Arrow Right
New

SEN Teaching Assistant

A popular, community-focused primary school in Greenwich are looking for a SEN T...
Location
Location
United Kingdom , Greenwich
Salary
Salary:
Not provided
philosophyeducation.co.uk Logo
Philosophy Education
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Has previous experience supporting children with Autism and/or complex needs
  • Is patient, caring, and resilient, with a genuine passion for supporting children with SEN
  • Has a good understanding of autism and non-verbal communication strategies
  • Is proactive, adaptable, and able to work effectively as part of a team
Job Responsibility
Job Responsibility
  • Providing tailored 1:1 support to help the pupil access the curriculum and engage in classroom activities
  • Supporting the development of communication skills, including the use of visual aids, PECS, Makaton, or other alternative communication methods
  • Assisting with speech and language development in line with guidance from speech and language therapists
  • Supporting social interaction and emotional regulation, helping the child to build positive relationships with peers and adults
  • Adapting learning materials and activities to meet the child’s individual needs
  • Supporting with personal care where required, including toileting and self-care routines
  • Encouraging independence and confidence through consistent routines and positive reinforcement
  • Monitoring progress and providing feedback to the class teacher and SENCO
  • Working closely with teachers, SEN staff, and external professionals to implement individual education and support plans
  • Supporting the child during transitions, playtimes, and other unstructured parts of the school day
  • Fulltime
Read More
Arrow Right
New

Nmr Utility

SP Industries Inc. is expanding our team in Vineland, NJ and have an immediate o...
Location
Location
United States , Vineland
Salary
Salary:
Not provided
atsautomation.com Logo
ATS Automation Tooling Systems Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in manufacturing, glassware, laboratory, or technical environment preferred
  • Familiarity with hand tools, grinding equipment, cutting tools, or inspection processes is a plus
  • Strong attention to detail with the ability to identify defects and quality concerns
  • Ability to read and interpret complex technical drawings and specifications
  • Proficiency with precision measuring instruments and inspection tools
  • Strong attention to detail and problem-solving skills
  • High School Diploma or GED required
Job Responsibility
Job Responsibility
  • Perform round bottoming operations in accordance with established procedures and quality standards
  • Conduct grinding operations to meet dimensional and finish requirements
  • Perform inspection of glassware and components to ensure compliance with specifications and quality requirements
  • Cut glassware or materials safely and accurately using approved tools and equipment
  • Package finished and in-process products according to packaging and handling requirements
  • Prepare, stage, and move materials and work-in-process throughout the NMR department
  • Maintain clean, organized, and safe work areas in alignment with 5S standards
  • Complete required documentation, logs, and inspection records accurately
  • Identify and report quality issues, defects, or equipment concerns to supervision
  • Follow all safety, quality, and regulatory procedures, including proper PPE usage
What we offer
What we offer
  • Robust health and welfare benefits package that includes Life, Health, Dental, Vision
  • 401(K) including company match
  • Paid Time Off annually + Paid Holidays
  • Career Advancement Opportunities
  • Tuition Assistance
  • Fulltime
Read More
Arrow Right
New

Part time evening cleaner

Stay active, get paid, and avoid the chaos of restaurants or retail! ServiceMast...
Location
Location
United States , Suffolk
Salary
Salary:
13.00 USD / Hour
servicemasterbyprince.com Logo
ServiceMaster by Prince
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Detail-oriented
  • Independent worker
  • Motivated by serving others and doing a job well
  • Appreciates structure without micromanagement
What we offer
What we offer
  • Weekly pay
  • Supportive team culture
  • Paid time-off
  • Flexible schedules
  • No weekends & holidays
  • Parttime
Read More
Arrow Right