CrawlJobs Logo

Engineer - SD A&P Service Desk

ericsson.com Logo

Ericsson

Location Icon

Location:
India , Noida

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

This job role is responsible for the coordination, support, management, and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

Job Responsibility:

  • Support logs, categorizes, prioritizes, tracks, and routes (i) incidents reported by users or (ii) alarms raised by monitoring tools
  • Respond to requests quickly and effectively via phone, chat, or email as per SLA defined in the process
  • Ensure that all detailed required (including Mandatory fields) for the issues are documented in the Ticketing system
  • L1 troubleshooting and provide support, resolve problems for the end user’s satisfaction as per SOP
  • Track tickets till resolution
  • Monitor the progress of escalated tickets
  • Engaging Incident Management to initiate Service restoration Team call (P1&P2 only)
  • Work with the Internal support teams to ensure that the users’ issues are fixed in a timely manner
  • Co-ordinate with team members, L2 ops in identifying new solutions for existing and unresolved issues
  • Flexible to Work in Rotational shifts, 24/7 support
  • IT Infrastructure and Applications, Capacity Monitoring with Zabbix Core, User support
  • Assist with password resets, software installations, and basic system configuration
  • Perform routine system and network monitoring using tools

Requirements:

  • Education: MBA/B.E/ BTech or Graduate in Computer Science or Equivalent
  • Minimum years of relevant experience: 2 Years +
  • Experience on Licenses/Certificates Monitoring & Renewal
  • Experience of system admin, Data backup, restore & retention
  • Basic knowledge of operating systems
  • Understanding of networking basics
  • Excellent knowledge of Microsoft Office, ITSM ticketing tool

Nice to have:

  • Enthusiasm for providing outstanding customer service
  • Strong decision making and problem-solving skills
  • Ability to work calmly under pressure
  • Ability to work independently and within a team environment
  • Highly organized, detail oriented and self-motivating
  • Creativity and Problem Solving, out of the box thinking
  • Able to work with many tasks simultaneously and keep track of it

Additional Information:

Job Posted:
March 21, 2026

Icon
Ericsson - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Engineer - SD A&P Service Desk

Engineer - SD A&P Service Desk

This job role is responsible for the coordination, support, management, and exec...
Location
Location
India , Noida
Salary
Salary:
Not provided
ericsson.com Logo
Ericsson
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Education: MBA/B.E/ BTech or Graduate in Computer Science or Equivalent
  • Minimum years of relevant experience: 2+ Years
  • Enthusiasm for providing outstanding customer service
  • Strong decision making and problem-solving skills
  • Ability to work calmly under pressure
  • Ability to work independently and within a team environment
  • Highly organized, detail oriented and self-motivating
  • Creativity and Problem Solving, out of the box thinking
  • Able to work with many tasks simultaneously and keep track of it
  • Excellent knowledge of Microsoft Office, ITSM ticketing tool
Job Responsibility
Job Responsibility
  • Support logs, categorizes, prioritizes, tracks, and routes (i) incidents reported by users or (ii) alarms raised by monitoring tools
  • Respond to requests quickly and effectively via phone, chat, or email as per SLA defined in the process
  • Ensure that all detailed required (including Mandatory fields) for the issues are documented in the Ticketing system
  • L1 troubleshooting and provide support, resolve problems for the end user’s satisfaction as per SOP
  • Track tickets till resolution
  • Monitor the progress of escalated tickets
  • Engaging Incident Management to initiate Service restoration Team call (P1&P2 only)
  • Work with the Internal support teams to ensure that the users’ issues are fixed in a timely manner
  • Co-ordinate with team members, L2 ops in identifying new solutions for existing and unresolved issues
Read More
Arrow Right
New

Regional Business Development Executive

IBMG Regional Business Development Executive Tool Hire – Regional Business Devel...
Location
Location
United Kingdom , Godstone
Salary
Salary:
Not provided
crsbuildingsupplies.co.uk Logo
CRS Building Supplies
Expiration Date
June 10, 2026
Flip Icon
Requirements
Requirements
  • Minimum 3 years' sales experience in Tool Hire (builders' merchant preferred)
  • Strong communication, negotiation and relationship-building skills
  • Well organised and results focused
  • Knowledge of building supplies and Tool Hire services
  • Good understanding of industry health & safety standards
  • Minimum 3 years of experience in sales within the Tool Hire Industry, ideally within a Builders Merchants
  • Strong communication and interpersonal skills with the ability to build relationships
  • Excellent organisational skills
  • Ability to problem solve and negotiate
  • Knowledge of Building Supplies, products and services
Job Responsibility
Job Responsibility
  • Identify and convert new Tool Hire business opportunities
  • Build and maintain strong customer relationships
  • Develop and deliver a regional sales plan
  • Promote products, services, offers and new lines
  • Negotiate pricing to achieve agreed margin targets
  • Prepare and follow up quotations
  • Plan daily calls and manage a structured calling cycle
  • Maintain accurate sales records and reports
  • Resolve customer issues quickly and professionally
  • Building close relationships with customers that ensures they do not turn to our competition
What we offer
What we offer
  • Competitive salary
  • Pension scheme & paid holidays
  • Staff discount on building materials & Tool Hire
  • Training and career development
  • Employee Assistance Programme
  • Perks Membership
  • Branded uniform
  • Supportive team environment
  • Fulltime
Read More
Arrow Right
New

Senior Technical Training Instructor

The Senior Technical Training Instructor is responsible for delivery and instruc...
Location
Location
United States , Honolulu
Salary
Salary:
90750.00 - 136150.00 USD / Year
alaskaair.com Logo
Alaska Air Group
Expiration Date
May 18, 2026
Flip Icon
Requirements
Requirements
  • 4 years of experience in aircraft maintenance/repair, performing as an Airframe, Powerplant, and/or Avionics technician in either commercial or military aviation
  • Bachelor's degree or an additional two years of relevant training/experience in lieu of this degree
  • Experience conducting aviation related instruction, training, coaching, or on the job training
  • Effective communication skills (e.g., verbal, written, and listening)
  • Detail oriented and highly organized, with ability to multi-task and work independently with limited guidance in a fast-paced environment
  • Ability to obtain and maintain an airport Security Identification Display Area (SIDA) badge
  • Ability to work all shifts as required
  • Ability to travel up to 25% of the time
  • Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook)
  • High school diploma or equivalent is required
Job Responsibility
Job Responsibility
  • Conducts classroom and computer-based instruction for M&E personnel and contract vendor agencies in airframe/powerplant, avionics, and systems subject areas
  • Presents initial indoctrination, systems, and recurrent training/certifications
  • Assists in tracking and maintaining the currency of qualifications and authorizations for maintenance personnel
  • Establishes syllabus and assembles information for the development of new or revised courses
  • Leverages experience and expertise to develop and conduct training that brings resolution to specific aircraft discrepancies
  • Conducts specialized and sub-systems training to familiarize maintenance personnel with new equipment and techniques
  • Maintains all assigned technical training department-controlled documents in current revision status
  • Attends manufacturer-supplied training to enhance instructor knowledge and skills
  • Assists in providing immediate corrective action and long-term solutions to audit findings as applicable to the M&E training program
  • Provides a coordinated and seamless training program that maintains compliance with CFRs, General Procedures Manual (GPM) policies and procedures, and training program guidelines
What we offer
What we offer
  • Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
  • Comprehensive well-being programs including medical, dental and vision benefits
  • Generous 401k match program
  • Annual bonus plans
  • Generous holiday and paid time off
  • Fulltime
!
Read More
Arrow Right
New

Pool & Beach Attendant

The Four Seasons Resort Hualalai is looking for a Pool and Beach Attendant who s...
Location
Location
United States , Kailua-Kona
Salary
Salary:
24.85 USD / Hour
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Three to twelve months of restaurant, food and beverage, or equivalent experience is required
  • Successful candidate must possess legal work authorization in United States
  • Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage
  • Weekend & Holiday availability required
Job Responsibility
Job Responsibility
  • Engage guest by proactively greeting them and offering a choice of seating
  • Assist guests that are requesting chair service with a chase lounge cover and pool towel
  • Inform guests of pool policies, specific pool features, and location of restrooms
  • Provide guests with complimentary water
  • Ascertain guest name, room number and update guest information in our binders and Ipads
  • Ensure every interaction is a Forbes 5 Star experience
  • Learn and maintain our Pool and Beach 38 Forbes standards
  • Continuously refill glassware with ice water throughout the day
  • Clear finished acrylic glassware from tables and buss back to the correct kitchen throughout the day
  • Clear soiled towels from the entire pool area
What we offer
What we offer
  • Hourly Rate: $24.85
  • An on-site Physical Therapist
  • 24-hour access to Indoor and Outdoor Gym
  • Holiday, Vacation & Sick pay
  • Robust Benefit Plan
  • Company Match 401K Plan
  • Laundered Employee Uniform
  • Free employee meals prepared by the Four Seasons Culinary ‘Ohana
  • Complimentary stays at Four Seasons Worldwide
  • Training and Development Opportunities
  • Fulltime
Read More
Arrow Right
New

Behavior Therapist

Make a Difference Every Day: Action Behavior Centers hires caring people to help...
Location
Location
United States , Katy
Salary
Salary:
15.00 - 26.00 USD / Hour
actionbehavior.com Logo
Action Behavior Centers
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 18 years old
  • High school diploma
  • Ability to lift up to 30 lbs
  • Comfortable sitting, standing, crouching, and getting on/off the floor frequently
  • Able to maintain an active pace while working with young children
  • Reliable attendance and punctuality
  • Willingness to complete paid RBT certification within 20 days of hire
  • Team mindset: may occasionally help support a nearby ABC clinic if additional coverage is needed
Job Responsibility
Job Responsibility
  • Work one-on-one with children ages 18 months to 8 years using play-based ABA therapy
  • Follow personalized treatment plans and collect simple session data
  • Help children learn through play, movement, reading, games, and hands-on activities
  • Stay active and engaged throughout therapy sessions
  • Maintain a clean, organized, and safe therapy environment
  • Collaborate with a supportive team focused on helping kids grow and succeed
What we offer
What we offer
  • Paid training
  • Fully covered RBT certification
  • Guaranteed full-time hours
  • Raises every 6 months with clear growth goals
  • Health insurance covered at 90%
  • Dental and Vision benefits
  • 10 paid holidays
  • 10 PTO days
  • 2 flex days
  • Free lunch every Friday
  • Fulltime
Read More
Arrow Right
New

Internal Sales Assistant

As an Internal Sales Assistant, you'll be a key part of our sales team, deliveri...
Location
Location
United Kingdom , Glastonbury
Salary
Salary:
Not provided
crsbuildingsupplies.co.uk Logo
CRS Building Supplies
Expiration Date
June 24, 2026
Flip Icon
Requirements
Requirements
  • Previous customer-facing experience (retail or sales preferred)
  • Friendly, confident communicator with a customer-first approach
  • Team player with a proactive attitude
  • Comfortable handling telephone enquiries
  • Basic computer skills (full system training provided)
  • Motivated to deliver excellent service and meet targets
Job Responsibility
Job Responsibility
  • Serve customers in person and over the phone
  • Respond to sales enquiries professionally and efficiently
  • Work with the sales team to achieve sales targets
  • Develop strong product knowledge to advise customers accurately
  • Maintain stock levels and keep the sales area organised
  • Build positive, long-term customer relationships
  • Use computer-based sales systems (training provided)
  • Support wider branch activities, including stock control and yard support
What we offer
What we offer
  • Competitive salary
  • Pension scheme and paid holidays
  • Supportive and friendly team environment
  • Training and career development opportunities
  • Staff discount on building materials
  • Employee Assistance Programme
  • Fulltime
Read More
Arrow Right
New

Spa Attendant

The Beverly Wilshire, a Four Seasons Hotel is looking for a Spa Attendant who sh...
Location
Location
United States of America , Beverly Hills
Salary
Salary:
24.27 USD / Hour
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school education or equivalent experience
  • Six months in hospitality industry work and or fitness, health club related work
  • computer knowledge with good communication skills
  • Speaking, writing and reading English is required
  • General knowledge of labor laws desired
  • Positive attitude and willing to learn
  • flexible schedule and the ability to work different shifts and some weekends
Job Responsibility
Job Responsibility
  • Maintain cleanliness, set-ups and spa standards in the locker rooms, work out areas, and pool
  • Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort
  • Comply with all Four Seasons’ policies and procedures
  • Set-up and maintain spa including refreshments, locker rooms, work out areas, pool &, pre-treatment area and games room
  • Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • resolve customer complaints
  • assist customers in all inquiries in connection with spa services
  • Assist guest to their appointments as they relate to the Spa services
  • Comply with Four Seasons’ Standards of Conduct
  • Work harmoniously and professionally with co-workers and supervisors
What we offer
What we offer
  • Be part of a cohesive team with opportunities to build a successful career with global potential
  • Have access to a robust benefit plan
  • Have the opportunity to engage in diverse and challenging work
  • Derive a sense of pride in work well done
  • Be recognized for excellence
  • Parttime
Read More
Arrow Right
New

Senior Global Compensation Analyst

The Senior Compensation Analyst is a subject matter expert and trusted advisor i...
Location
Location
United States , Honolulu; Seattle
Salary
Salary:
90750.00 - 149800.00 USD / Year
alaskaair.com Logo
Alaska Air Group
Expiration Date
May 22, 2026
Flip Icon
Requirements
Requirements
  • 4 years of experience in compensation, or related area with at least 2 years in global compensation.
  • Bachelor's degree, or an additional two years of relevant training/experience in lieu of this degree.
  • Expert knowledge of compensation practices.
  • Familiarity with global compensation concepts such as expatriate agreements, local market pay positioning vs home country pay, creating compliant job evaluation processes, and competitive country specific pay mix.
  • Advanced Excel and data analysis skills
  • ability to model scenarios and translate complex data into clear, executive ready insights.
  • High integrity and ability to handle sensitive confidential information.
  • Ability to influence and communicate effectively while balancing the big picture with detail.
  • Highly collaborative style and strong team orientation.
  • Attention to detail and commitment to excellence.
Job Responsibility
Job Responsibility
  • Applies in-depth understanding of compensation principles and labor market compensation trends in conjunction with company policies to support the administration of employee compensation programs.
  • Serves as a trusted advisor to HR Business Partner and Talent Acquisition teams providing expert guidance on job evaluation, leveling, titling, offers, and complex pay decisions across U.S. and international populations.
  • Leads global compensation expansion efforts, including new country hiring, job mapping, and establishing equitable and scalable compensation approaches.
  • Partner with HR, Legal, and external vendors to navigate and recommend country-specific compensation practices, regulatory considerations, and compliance requirements.
  • Conducts complex quantitative analyses and produces easy to understand findings to provide compensation recommendations to senior management.
  • Leads the planning and execution of large-scale compensation programs including modeling, governance, stakeholder communication, and issue resolution.
  • Ensures job benchmarking remains accurate, consistent and aligned with job architecture and compensation philosophy.
  • Contributes to the design or evolution of compensation structures, job architecture, or pay guidelines.
  • Applies knowledge of country, federal, state, and local compensation laws and regulations to ensure company compliance with U.S. and international compensation laws.
  • Stays current on the latest compensation trends, best practices, methods and technology.
What we offer
What we offer
  • Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
  • Comprehensive well-being programs including medical, dental and vision benefits
  • Generous 401k match program
  • Annual bonus plans
  • Generous holiday and paid time off
  • Fulltime
!
Read More
Arrow Right