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Catalyst Brands is one of the nation's largest apparel and home furnishing retailers with close to a 1000+ stores and catalyst Brands we are a diverse community of people, all working together to bring sensational style, sensible prices and the best service possible to our customers. We're looking for talented individuals who want to work in an energetic, respectful, collaborative environment. With a wide array of jobs, internships, training and more, there are countless opportunities for you to grow your career with us. Engineer II – IT Infrastructure Operations & Engineering will report to Senior Manager - IT Infrastructure Engineering & operations and will be part of the team that is responsible for providing Operations & support, design and architecture for all Network technology This entails: (1) Network design, implementation and configuration changes. (2) Partnering with business and IT teams in reviewing network requirements and designing and implementing solutions. (3) Assessing network capacity. (4) Assisting vendors with network patch deployments, hardware replacement and upgrades. Providing L2 & L3 assistance for Major incident & Managing operations & Projects (5) Managing Incidents & Work orders using ITSM frame work.
Job Responsibility
Support and troubleshooting of company's network infrastructure and services, including Cisco switches, routers, LAN/WAN, Checkpoint firewalls, Meraki Wireless Network
Excellent understanding of Design, Plan, Install, configure, and troubleshot of organizational network Infrastructure with limited supervision
Ability to demonstrate as a L2 troubleshooting skills set, in performing | resolving Network Infrastructure incidents & work orders independently
Demonstrate strong learning skills, in managing advanced configuration and troubleshooting on DC | Stores | Supply chain landscape
Manage & supervise Network operations Incident queue to ensure to meet the incidents & workorder SLA
Manage strong relationship with global team and look for any opportunity which can be enabled
Ensure the physical health checks for Stores | DC | Supply chain, escalate to next level to define opportunity & gaps in Network
Participates in rotational on-call duties to respond to escalated after-hours requests and deployments
Participates in Major Incidents and rotational on-call duties and respond to escalated after-hours requests
Requirements
Minimum of 4+ Years of hands-on experience supporting variety of routing | switching | Firewall | Cisco ISE | Load balancer technologies
Knowledge of commonly used network concepts, protocols and topologies Knowledge of LAN/WAN| WLAN | SDWAN architecture and associated protocols, such as TCP/IP, DNS, DHCP and HTTP/S
Good understanding of networking – routing, subnets, TCP, IP, Wireless and VLANs