Engineer II Digital Media Technology Services Job at Zeektek (Sacramento)

Job Responsibility

Responsible for higher level technical support to the Organization community including design, setup, configuration, troubleshooting and upgrading technology
Generates documentation on how to utilize the systems, provides written technical resolutions in a central knowledge base and assists in the development of technical standards for learning technologies
Explores, identifies, evaluates, enables, and promotes existing and emerging digital media, surveillance, and instructional technologies and their application
Design, install, program, configure and maintain new or existing technology systems and services for a diverse customer base within the Organization community
Serves as a senior level technical support to the distributed and central technical service providers
Performs high-level technical analysis for projects for integration of digital media technologies
Advise, consult, and provide services in the design, creation, and delivery of digital media technologies
Provides high level of customer service and satisfaction to the Organization community in resolving complex issues with a broad range of technology systems
Coordinates single/multiple vendor interactions on projects
Effectively communicates project expectations to team members, stakeholders in a clear and timely fashion
Serve as project technical lead through: Planning and scheduling project timelines and milestones
Estimating the resources and participants needed to achieve project goals
Developing and delivering progress reports, proposals, requirement documentation, technical training sessions, and presentations
Conducting project post mortems and creating recommendation reports in order to identify key project elements and improve future projects
Produce and continue improvement of audiovisual design documents including: audio and video components, wiring schematics, and renderings
Design, integrate, maintain and program the latest control processors, servers, and peripheral devices
Read architectural plans
Prepare proposals and designs for audiovisual system integrations and installations
Deliver customer and IT partner Digital Media technology end-user/administrator training
Deliver projects on time, and on budget
Contributing to design review and code review as required
Log support requests and issues reported into a central database and maintain their updates
Generate reports and analyze trends in issues and contribute to the design and implementation of permanent resolution to issues
Performs other duties as assigned or requested

Requirements

High School diploma and 60+ credit hours of continuing education
Five (5) years of overall audiovisual commercial integration experience as hands on A/V installer, design engineer, systems engineer and/or programmer
Three (3) years of medium scale control system programming and audio DSP programming experience
Three (3) years of medium scale AV design and system integration experience
Three (3) years of medium scale AV project coordination experience

Nice to have

Bachelors Degree in IT, Electronics or Electrical Engineering or related field
Certified Infocomm CTS
Crestron Programmer
DSP Programmer
Ability to provide hands-on support and troubleshoot digital media technology systems
Ability to comfortably discuss computing topics with varying levels of personnel from student to senior management
Ability to provide solutions to integrate various disparate systems in a single service offering using existing knowledge and research
Solid written communication skills with the ability to write technical documentation or manuals
Ability to manage projects and be familiar with project management concepts
Adept at reading and interpreting technical documentation and procedure manuals
Strong interpersonal and communication skills and analytical and problem-solving abilities
Understanding of the organization's goals and objectives
Ability to conduct research into emerging technology issues and products
Experience in AV server and AV network infrastructure design, deployment and management
A proven track record in control processor, video surveillance and audio digital signal processor (DSP) engineering, installation, programming and commissioning
Experience with structural and MEP design concepts
Understanding of electronics and electrical principles (Ohms Law, Power Law, Parallel and Series Circuits, electrical symbols)
Thorough understanding of server hardware and data center operations
Experience in Virtualized server infrastructure
Familiar with traditional programming and scripting languages
Ability to write a scope of work and finalize a system deployment and build-out
Exceptional communication skills including interacting regularly with Architects, Designers and other Trades
Ability to maintain a professional and positive attitude in a fast-paced creative environment
Demonstrated ability to work without direct supervision
Detail oriented, have multi-tasking abilities and handle tight, high stress deadlines
Experience working in a team-oriented collaborative environment
Experience and sensitivity in working with people of diverse backgrounds and cultures
Demonstrated experience in advancing social justice, equity, and inclusion in a organization setting
Ability to engage and integrate culturally responsive practices and knowledge in their work

What we offer

Weekly Direct Deposit
401K Matching
Competitive medical, dental and vision insurance
Consistent communication throughout your project
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Engineer II Digital Media Technology Services

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