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Engineer, Field Application

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CommScope

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Location:
Japan , Tokyo

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.

Job Responsibility:

  • Provides pre-sales and post-sales product and technical support the Broadband BU in Japan
  • assistance to CommScope’s internal and external customers as a contributing team member
  • Support Product and Account Management and Sales teams for current, modified, and new CommScope applications and configurations
  • Provide application engineering support for CommScope’s Broadband product portfolio
  • introduction of new products, consult with customer to determine and document requirements, develop product specifications, work with product managers on the development of fit for purpose products
  • Have a working knowledge of Service Provider passive infrastructure inclusive of outdoor aerial and underground fiber networks, FTTX MDU/SDU networks, headend/central office/commercial buildings and copper networks
  • Provide product expertise and support and have hands-on experience in relation to optical passives, splice closures, outside plant cables, access terminals, cabinets, drop cable assemblies, copper terminals & accessories and other related products to access network cabling
  • Participate in forums, seminars, customer meetings and public events as a subject matter expert

Requirements:

  • Degree or diploma in electrical, optical or telecommunications field
  • Minimum 8 to 10+ years’ experience in customer consultation or support
  • Knowledge and practical experience using passive fiber optics products highly preferred
  • Domestic and international up to 30% of time
  • Fluent in both native Japanese and English languages

Nice to have:

  • Previous outside plant / inside plant engineering and post-sales experiences of fiber and copper networks with service provider customers
  • Previous experience/knowledge of FTTx network design
  • Knowledge of optical distribution frames, optical passives, splice closures, outside plant cables, access terminals, cabinets, drop cable assemblies, copper terminals & accessories and other related products to access network cabling
  • Knowledge of local Telecom standards for building, electrical and data-comm codes and regulations
  • Familiar with International Telecoms standards such as Telcordia, ITU-T and IEC
  • Familiar with data center industry trends is a plus
  • Strong interpersonal skills including the ability to establish and maintain relationships
  • Must be able to work with limited supervision, proactively seek outcomes within guidelines and authority provided by management
  • Understanding FTTX and transport technology and networks, including the knowledge required to design equipment into and test/troubleshoot these networks preferred
  • Knowledge of and limited experience with test equipment to include optical time domain reflectometers, optical power meters and sources and multimeters strongly preferred
  • Uses professional concepts in accordance with company objectives to solve complex problems in creative and effective ways
  • Maturity, a strong work ethic and a high degree of integrity in respect of maintaining the confidentiality of the IP of both parties CommScope and Customer
  • Proficient with relevant software tools (MS Excel, Word, PowerPoint, Visio, Outlook)

Additional Information:

Job Posted:
January 01, 2026

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