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Engineer Admin

United Kingdom, Peterborough 25000.00 GBP / Year · Job Posted December 14, 2025
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Job Description

We’re looking for an Engineer Admin to be part of our success story. Work collaboratively with the wider Engineering team, repairers, and customers to ensure that all administration tasks are completed for the engineering function.

Job Responsibility

  • Identify priorities in resourcing of jobs ensuring these are allocated between the engineering team, efficiently and correctly
  • Be proactive in ensuring awareness of current departmental ongoing jobs
  • Use our internal system to ensure all active work jobs are on the correct step
  • Negotiate and settle total loss claims
  • Liaise with repairers and customers with ongoing jobs and queries
  • Support in the management of shared email inbox’s
  • Work with other areas of the business to ensure the needs of the customer are met or exceeded
  • Produce accurate and timely reports for the engineering function
  • Take responsibility of your own workload using our internal systems to ensure a variety of administration tasks are completed accurately and within a timely manner
  • Support the wider team to achieving departmental targets

Requirements

  • Excellent Microsoft Skills
  • Ability to work collaboratively with a range of business areas
  • Ability to take ownership of own workload and prioritise accordingly
  • Use initiative to support the wider team ensuring the smooth running of the customer journey
  • Ability to communicate effectively to a range of stakeholders
  • An in depth understanding of Motor Claims Handling is essential

What we offer

  • 33 days holiday (including bank holidays)
  • Personal health cash plan – claim back the cost of things like dentist and optical check ups
  • Enhanced maternity / paternity / adoption / shared parental pay
  • Life assurance: three times basic salary
  • Free breakfasts and fruit
  • Birthday surprise for everybody

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