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Comcast Advertising Logo Comcast Advertising · IT - Administration

Engineer 3

India, Chennai · Job Posted June 02, 2026
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Job Description

Responsible for participating as an individual contributor in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Interfaces with vendors, engineering and peer operations organizations. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Provides technical leadership to junior Engineers and project teams. Has in-depth experience, knowledge and skills in own discipline. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.

Job Responsibility

  • Act as the primary Incident Manager for medium to high severity incidents
  • Own end-to-end incident lifecycle management
  • Drive incident bridges
  • Ensure accurate and high-quality incident documentation
  • Provide timely, clear, and consistent communications to stakeholders during active incidents
  • Coordinate post-incident activities
  • Partner with Application operations teams
  • Monitor operational KPIs
  • Serve as an escalation point for incident process gaps
  • Contribute to process improvements
  • Ability to handle multiple concurrent incidents in a 24x7 operations environment with minimal supervision

Requirements

  • Bachelor's Degree
  • 5-7 Years relevant work experience

Nice to have

  • Data Operations
  • hands-on with any IOP / INC related automations

What we offer

  • Medical, prescription, vision, and dental insurance for eligible employees
  • 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
  • Paid time off including eight observed company holidays and flex time
  • Exclusive perks + discounts, including tuition assistance, commuter benefits and more
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