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We are seeking a RAN Engineer Operations 2nd Line to support the quality, stability, and performance of the mobile access network. This role focuses on preventive maintenance, problem management, operational excellence, and close collaboration with cross-functional teams within DNOC operations. The ideal individual brings strong analytical skills, customer orientation, and deep technical expertise in mobile radio access technologies.
Job Responsibility:
Conduct preventive maintenance activities and manage incidents within the radio access network to ensure continuous service quality
Monitor and safeguard network performance and service availability
Collaborate closely with DNOC operational teams to resolve technical issues and enhance processes
Implement operational procedures and strategic initiatives to support best-in-class network operations
Maintain a strong focus on network stability and support optimisation of interworking processes
Requirements:
Possess an in-depth understanding of mobile access networks and related technologies
Demonstrate strong customer orientation, analytical thinking, and problem-solving skills
Able to manage tasks independently while working effectively within a collaborative environment
Proficient in English (spoken and written) and knowledgeable or keen to learn German
Bring excellent communication and presentation capabilities
Hold a university degree in Electronics, Telecommunications, or Information Technology
Have at least 5 years of 2nd line operational support experience within Vodafone environments
Thrive as a committed and adaptable team player
What we offer:
Hybrid way of working: 2 days per week/ 8 per month
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: meal tickets/private pension/vacation vouchers/cultural vouchers within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
You get to work with tried and trusted web-technology
We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off
Special Paternal Program - 4 months of paid paternity leave