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Engineer- Customer Support

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ARK Infosolutions Pvt. Ltd.

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Location:
India , Bangalore

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for an intern to support customer engagement and basic technical assistance for Chaos products such as V-Ray and Enscape. The role will involve responding to basic support queries, interacting with users to document project experiences, and assisting in building AI-enabled knowledge resources for frequently asked questions.

Job Responsibility:

  • Handle basic customer support tickets and assist users with initial queries related to Chaos tools
  • Coordinate with users to gather project insights and experiences and convert them into case studies and blog content
  • Assist in developing AI-enabled FAQ resources and knowledge base content for common user queries
  • Support creation of short help videos and documentation for frequently asked product questions
  • Maintain records of customer interactions and support responses

Requirements:

  • Basic understanding of Chaos as a brand and visualization tools such as V-Ray or Enscape
  • Good communication and problem-solving skills
  • Interest in AI tools and knowledge base development
  • Ability to interact with users and document information clearly
  • Candidate must bring their own laptop

Additional Information:

Job Posted:
April 10, 2026

Employment Type:
Fulltime
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