Engagement Specialist, LHH

Engagement Specialist

LHH

Location:
Poland, Warsaw or Lodz

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Position at LHH (Global). Customer Onboarding Specialist (Polish speaking). LHH are the market leaders in offering career support to individuals who have been made redundant by their employers. Our expert career coaches support our customers find new jobs, open their own business and even plan for retirement as a program offer. Each year we help over half a million job seekers find their ideal job role.

Job Responsibility:

Reaching out to career transition program participants via call and email to introduce them to the career transition process and activate their program on the system
Engage with the individuals professionally, addressing their queries and providing relevant information about the career coaching program
Encourage participation within the program, understanding the challenges they may face
One call can last between 3-5 mins. During busy periods we expect you to make 15 calls per hour

Requirements:

Previous call center experience or customer service experience
Target driven mindset
Excellent communication skills, both verbal and written, with a professional phone manner
Strong interpersonal skills, capable of building rapport and connecting with participants effectively
Empathy and understanding in supporting individuals through career transitions and talent development
Basic computer literacy and data entry skills
Ability to multitask, manage time effectively, and work in a fast-paced environment
A positive and proactive attitude
Full fluency in Polish and good command of English is required

What we offer:

Growth opportunities within a HR Solutions global leader
We prioritize learning to stay agile in an increasingly competitive business environment
We foster an open-minded environment where people spark new ideas and explore alternatives
Additional benefits including PTO, Paid Holidays, and more

Additional Information:

Job Posted:
April 24, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.