Engagement Program Manager, Citi

Citi

Location:
United Kingdom, Belfast

Category:
Human Resources

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Engagement Program Manager is a strategic professional who stays abreast of developments within their field and contributes to directional strategy. Responsibilities include designing strategies, programs, and interventions related to engagement and inclusion challenges, advising internal stakeholders, and collaborating with external organizations for best practices. The role requires experience in HR, knowledge in Inclusion and Diversity, and a relevant educational background.

Job Responsibility:

Take ownership for specific demographic dimensions and business areas and act as the Engagement and Inclusion subject matter expert
Advising and guiding internal stakeholders, HR partners and Employee Network leaders and ensure adherence to all governance processes and procedures
Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of inclusion and engagement programs
Assesses creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log
Oversees program plans meet business needs as described in the program initiation documents
Ensures all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones
Works with Program Sponsor to ensure business case cost benefit analysis is in line with business objectives
Ensures all areas of the program are appropriately staffed
Monitors program commitment from those assigning resources
Escalates program risks to the Program Director, or Program Sponsor, when appropriate
Creates the program risk management plan
Works with procurement team to create, administer, track, and eventually close program contracts
Makes recommendations for training and development needs for assigned personnel
Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions
Directs area supported through responsibility for delivery of end results and shared responsibility for budget management
accountable for resource planning
Ensures essential procedures are followed and contributes to defining standards
Engages and partners with relevant external organizations that can serve as thought partners and sources of inclusion best practices, tools and resources
Deliver country specific interventions and engagement and inclusion programs
Design strategies, tools, programs to address engagement and inclusion challenges
Facilitating culture focus groups and ensuring outcomes are identified and actioned
Report generation for effective tracking, and reporting on ROI programs and initiatives
Provides thought leadership and best practice tools and resources to Global Network Steering Councils
Creates effective communication channels to drive engagement and action, in partnership with stakeholders

Requirements:

Several years of experience
HR qualification
Knowledge of Inclusion and Diversity
Bachelor’s/University degree or equivalent experience, potentially Master’s degree

What we offer:

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Additional Information:

Job Posted:
June 07, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Engagement Program Manager