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Engagement Program Management Lead

https://www.citi.com/ Logo

Citi

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Location:
United Kingdom, Belfast

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Engagement Program Management Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Job Responsibility:

  • Take ownership for specific demographic dimensions and business areas and act as the Engagement and Inclusion subject matter expert
  • Advising and guiding internal stakeholders, HR partners and Employee Network leaders and ensure adherence to all governance processes and procedures
  • Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of inclusion and engagement programs
  • Applies in-depth understanding of how areas collectively integrate within the subfunction as well as coordinate and contribute to the objectives of the entire function
  • and, requires basic commercial awareness
  • Assesses creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log
  • Oversees program plans meet business needs as described in the program initiation documents
  • Ensures all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones
  • Works with Program Sponsor to ensure business case cost benefit analysis is in line with business objectives
  • Ensures all areas of the program are appropriately staffed
  • Monitors program commitment from those assigning resources
  • Escalates program risks to the Program Director, or Program Sponsor, when appropriate
  • Creates the program risk management plan
  • Works with procurement team to create, administer, track, and eventually close program contracts
  • Makes recommendations for training and development needs for assigned personnel
  • Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions
  • Directs area supported through responsibility for delivery of end results and shared responsibility for budget management
  • accountable for resource planning
  • Ensures essential procedures are followed and contributes to defining standards
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

  • Several years of experience
  • HR qualification
  • Knowledge of Inclusion and Diversity
  • Bachelor’s/University degree or equivalent experience, potentially Masters degree
What we offer:
  • Generous holiday allowance starting at 27 days plus bank holidays
  • increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources

Additional Information:

Job Posted:
June 04, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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