Engagement Officer Job at Airswift Sweden (Toowoomba or Brisbane)

Career Pathway & Engagement Officer

To support learners and employers through the apprenticeship onboarding and enro...

Location

United Kingdom

Salary:

28000.00 - 30000.00 GBP / Year

Total Training Provision

Expiration Date

Until further notice

Requirements

Experience working within apprenticeships, learner onboarding, compliance or further education environments
Knowledge of DFE funding rules and apprenticeship eligibility requirements
Experience providing learner support or Careers Education, Information, Advice and Guidance (CEIAG)
Strong understanding of learner progression and employer engagement within apprenticeship delivery
Excellent organisational skills with the ability to manage multiple priorities and deadlines
Strong attention to detail and commitment to accurate compliance processes
Ability to communicate effectively with learners, employers and internal stakeholders
Strong relationship-building and customer service skills
Ability to identify learner needs and support positive learner outcomes
IT proficiency, including educational databases and learner management systems

Job Responsibility

Support learners and employers through the apprenticeship onboarding and enrolment journey
Ensure all learners are enrolled onto the most appropriate programme to support their career aspirations, personal development and long-term progression opportunities
Ensure apprenticeship compliance and funding eligibility requirements are fully met while delivering high-quality Careers Education, Information, Advice and Guidance (CEIAG)
Work closely with employers to ensure expectations, programme commitments, progression routes and next steps are clearly communicated throughout the learner journey
Conduct compliant learner onboarding and enrolment activities in line with DFE funding rules and internal quality procedures
Complete and validate all learner and employer documentation accurately and within required timescales
Carry out eligibility checks to ensure learners meet programme and funding requirements
Maintain accurate learner records within our eportfolio & learner management systems
Identify compliance risks or gaps in documentation and escalate concerns appropriately
Support audit readiness through accurate processing, tracking and storage of learner evidence and paperwork

What we offer

25 days annual leave + extra Christmas shopping day + extra day for Birthday + 8 Bank Holidays = Total 35 Days
After 2 years' service: additional 2 days leave
After 5 years' service: additional 2 days leave
After 10 years' service: additional 2 days leave
Work anniversary vouchers (£10 for every year reached)
Westfield Health Plan (after successful probation)
Health Assured from Day 1
Early Finish Fridays (2nd Friday of every month, 3pm finish)
Dress Down Fridays every Friday
Buy & Sell up to 5 days of annual leave (buy up to 5, sell up to 3)

Fulltime

Senior Project Engagement Officer

Randstad is seeking an experienced Senior Project Engagement Officer to deliver ...

Location

Australia , Brisbane

Salary:

90.00 - 95.00 AUD / Hour

Randstad

Expiration Date

July 02, 2026

Requirements

Experience delivering programs for infrastructure projects
Written communication skills, with the ability to translate complex technical information
Ability to manage multiple concurrent programs, competing priorities, and resolve sensitive issues
Qualifications in Communications, Marketing, Public Relations, or a related field are highly regarded
IAP2 certification or equivalent engagement training
Current driver's licence

Job Responsibility

Develop, implement, and manage engagement strategies for infrastructure projects across all phases
Prepare and deliver high-quality communication materials, including project updates, notifications, fact sheets, and web content
Identify engagement risks and opportunities, providing strategic advice key stakeholders
Represent the organisation in meetings with businesses, community groups, contractors, and government agencies
Respond efficiently to enquiries and complaints, maintaining accurate records of all stakeholder interactions
Support the continuous improvement of internal engagement processes, tools, systems, and capability building

Fulltime

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Training Communities Engagement Officer

At Colchester Institute, we believe in the power of education to transform lives...

Location

United Kingdom , Colchester

Salary:

25858.56 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience of working in a customer engagement, learner engagement, employer engagement, training support, community engagement or similar role
Experience of using digital communication channels to share information, support engagement and build relationships with a range of audiences. This may include social media, email updates, online groups, newsletters or other digital platforms
Experience of creating clear, accurate and audience-appropriate written content for professional use
Experience of maintaining accurate records and supporting customer processes using systems such as CRM platforms, databases, spreadsheets or other administrative systems
Development or media or marketing
Level 2 qualification in English and Mathematics, such as GCSE grade 4/C or above, Functional Skills Level 2, or equivalent
Educated to Level 3 or above in a relevant subject area, such as Media Studies, Marketing, Communications, Business, Customer Service, Digital Media, or equivalent relevant professional experience
Good standard of digital literacy, with confidence using Microsoft Office, email, online platforms, social media channels, databases, spreadsheets and customer record systems

Job Responsibility

Develop and maintain digital communities for training audiences, including employers, learners, delegates and sector-specific groups
Research audience needs and platform preferences to ensure communication is relevant, accessible and appropriate
Build and maintain strong relationships with customers through regular communication, demonstrating empathy, understanding, and responsiveness to their needs
Manage social media and web traffic, filtering content, managing college reputational risks and identifying trends and opportunities. Maximising and optimising the reach
Gather and analyse customer feedback to understand needs and preferences and utilise information to improve satisfaction rates and business relationships
Utilise social media as well as any other digital community groups (eg. LinkedIN, emails) to promote college programmes and products to maximise the achievement of college goals and targets (financial and quality)
Update and maintain accurate customer relationship management systems including databases, spreadsheets, and records related to employer and customer relationship activities

Fulltime

Customers & Engagement Officer

Our client, a reputable organisation committed to delivering exceptional custome...

Location

United Kingdom , Newcastle upon Tyne

Salary:

15.46 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Excellent organisational skills with the ability to manage your workload and meet deadlines
Strong communication and networking skills, with a positive and caring attitude
Ability to work well within a team and contribute to an inclusive work environment
Proficiency in Microsoft Word, Excel, and Outlook
Self-motivation and adaptability to respond to changing priorities in a fast-paced setting
Flexibility to work across different shifts within the designated hours

Job Responsibility

Providing accurate and timely information to customers via shared mailboxes and direct enquiries
Monitoring and organising correspondence to ensure swift responses
Collaborating with technical teams to deliver comprehensive answers to customer questions
Building relationships with internal teams to identify process improvements and enhance service delivery

Fulltime

Customer Engagement Officer

Join Colchester Institute – Where Your Career Makes a Difference. At Colchester ...

Location

United Kingdom , Colchester

Salary:

25858.56 - 26262.60 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

An understanding of sales and or marketing roles, with a proven track record of achieving targets
Education to level 3 or above and/or a professional experience in relevant subject area or equivalent

Job Responsibility

Act as the first point of contact for customer enquiries, feedback, and concerns, ensuring timely and professional responses while managing bookings and appointments via phone and email
Maintain accurate and up-to-date records across CRM systems, databases, and spreadsheets, ensuring data integrity and accessibility
Build and sustain strong customer relationships through regular communication across multiple channels, including social media, email, phone, and face-to-face interactions
Deliver excellent customer service through proactive follow-ups with employers and clients, ensuring a positive experience at every stage
Gather and analyse customer feedback to identify needs, improve engagement, and enhance service delivery
Monitor and coordinate social media and web activity, managing content, identifying trends, and protecting the organisation’s reputation
Carry out data cleansing activities to ensure systems remain accurate, current, and compliant
Proactively identify opportunities to add value to customer interactions, including promoting additional training and services

Fulltime

Formal Learning and Engagement Officer

The Horniman is looking for a driven, talented and self-reflective Formal Learni...

Location

United Kingdom , London

Salary:

Not provided

Horniman Museum and Gardens

Expiration Date

Until further notice

Requirements

Significant, proven experience delivering learning workshops to groups of school learners in a museum, gallery, or community setting
Proven experience working with secondary school learners
Experience using objects and/or museum collections to support learning
Experience working in consultation and/or partnership with schools and wider organisations to co-create or co-produce projects and content
Knowledge of Learning schemes and approaches used in secondary school settings
Able to effectively manage multiple programme streams simultaneously to meet deadlines, prioritising work in a systematic fashion
A demonstrable commitment to equity, diversity, inclusion

Job Responsibility

Deliver high quality hands-on, accessible workshops for school and home educated learners from EYFS to Post-16, using the Horniman’s Handling Collection and Gardens spaces
Develop, programme, manage and deliver our secondary school offer, proactively improving it in response to evaluation and consultation, and advocating for this audience internally
Nurture and further build sustainable partnerships with local secondary schools, working with our fundraising team to support and expand our careers offer into the future
Work with colleagues to evaluate and redevelop our workshops and resources in partnership with audiences and communities and against our Formal Learning Principles

What we offer

Employee Assistance Programme
Free entry to NMDC member museums and Galleries (paid exhibitions)
Benefits platform – discounts on shops, restaurants and travel

Fulltime

Communications and Engagement Officer

We’re seeking a passionate and dynamic communications and engagement professiona...

Location

United Kingdom , Kendal

Salary:

34561.00 - 40187.00 GBP / Year

Webrecruit

Expiration Date

Until further notice

Requirements

Passionate and dynamic communications and engagement professional
Experience delivering high-profile projects
Ability to tackle challenging issues
Ability to manage multiple stakeholders
Creative
Self-starter with an eye for detail
Plenty of ideas and enthusiasm
Keen for a challenge
Motivated by improving access and understanding of environment and heritage
Might be currently working in a communications, marketing or engagement role

Job Responsibility

Lead the communications and engagement for the English Lake District World Heritage Site and Love Windermere Partnership
Collaborate closely with partners, local stakeholders, businesses and cultural organisations to amplify events and activities for both projects
Develop and implement an ambitious marketing plan that highlights the unique heritage and natural beauty of the Lake District World Heritage Site
Expand the reach and influence of our World Heritage brand through innovative campaigns and partnerships
Devise and deliver campaigns to inform and engage audiences with Love Windermere Partnership’s Action Plan, demonstrating delivery, accountability and transparency
Create, curate and deliver regular, engaging stories about actions to improve water quality in Windermere
Work with Love Windermere partners through the Communications and Engagement workstream to integrate messaging across partner channels and audiences

What we offer

Local Government Pension Scheme
Cycle to Work scheme
Free parking in our car parks
Paid time off so you can volunteer
Subsidised healthcare scheme
Commitment to wellbeing
Flexible working

Fulltime

Commercial Events & Engagement Officer

In this role, you’ll support the planning and delivery of the Chamber’s annual f...

Location

United Kingdom , Derby or Nottingham

Salary:

26500.00 - 28500.00 GBP / Year

D-Hive Ltd

Expiration Date

Until further notice

Requirements

Proven experience in event planning and delivery, ideally in a commercial or B2B setting
Strong organisational skills with the ability to manage multiple projects and deadlines
Excellent communication skills
Tech-savvy with good knowledge of Microsoft Office and CRM systems
A proactive, detail-oriented approach and a passion for creating outstanding events
Comfortable driving ticket sales
Skilled at tracking spend and ensuring outputs are met

Job Responsibility

Venue management – Research and negotiate with venues to meet capacity, quality, and budget requirements
Event planning and delivery – Collaborate with colleagues and members to identify themes, schedule events, and ensure smooth delivery while meeting profit targets
Budget and sales – Monitor event spend and ticket sales, drive attendance through proactive outreach and internal engagement
Stakeholder coordination – Liaise with customers, suppliers, and contractors, ensuring cost-effectiveness and quality service
Promotion – Provide timely event details to marketing teams for effective promotion and uphold brand standards
Administration – Maintain accurate records and support continuous improvement

What we offer

25 days holiday plus bank holidays each year (pro rata for part time)
8% employer contribution to pension scheme (non-contributory for employee)
Wellbeing support including access to Westfield Health plan, Mental Health First Aiders, self help toolkits, discounts and more
Your Birthday off plus an extra day of leave after 5 and 10 years' service
Life assurance (death in service support scheme) for your beneficiaries
Dress for the day policy and agile working practices (role dependent)
Two CSR days to take per year (volunteering activity)
Access to tax-free childcare and Bike2Work schemes
Special leave for bereavement, compassionate leave & dependent related time off
Learning and development opportunities

Fulltime

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